Jellycat Reviews 2,075

I absolutely love these plushies. Only recently having started to collect these I have realised just how popular they are. They are so soft, they’re beautiful designs and each one has individual chara... See more

Philippe Palmier is pure sunshine in plush form. The moment I picked him up, I felt that beautiful Jellycat softness — comforting, calming, and incredibly soothing to hold. His sweet little s... See more

I received my Amusables sports Cariss curling stone and Amuseables heart boiled egg keyring, also pin peanut. They came in good quality packaging and the added sash Jellycat bag as well. The amuseabl... See more

Absolutely love Jellycat! The quality is great – so soft, beautifully made and clearly designed to appeal to all ages. Every Jellycat we’ve bought has been a hit, both with children and adults. Orderi... See more

The Tea Bag Jellycat is one of the cutest and most unique plush toys I’ve ever owned. From the moment I saw it, I fell in love with its soft, squishy texture and charming little face. It’s incredi... See more

I used to love Jellycat but recently I've been extremely disappointed. The purkks rewards system has gone into a downward spiral. One of my orders I never received points and after waiting 2 we... See more

I bought a Jellycat on a whim, and I’m honestly so glad I did. It’s unbelievably soft—the kind of softness that immediately relaxes you the second you pick it up. There’s something genuinely comfo... See more

My customer service is called Mo He is very good. Good efficiency solving my question and professional knowledge of his job and good understanding abt customer. 10/10 Will buy again cos of M... See more

Bashful kitten medium is just soooo cute I love him so much I couldn’t believe that he was in stock so bagged him quickly and I’m so glad I did delivery come super fast and there’s nothing more exci... See more

The bunny and Peanut are super, super adorable!! The fur is incredibly fluffy and soft—honestly the most comfortable texture I’ve ever touched! Seeing their cute smiling faces and being able to hug an... See more

I was very excited to receive my Jellycat order of Brooke Otter, orange Bashful Keyring, Ricky rain frog also my free Timmy turtle pin badge. Brooke otter is super soft, adorable with such characte... See more

My first purchase for myself, and Incredibly let down with all three items. The tiny unicorn ($23) has stitching/fur issues on her left eye/cheek; the fur isn't trimmed flush. Poor workmanship. The... See more

Started collecting jelly’s after someone gifted me one. One turned into several. My daughter then liked them and several turned into many. Now I just keep finding myself looking for jc’s any chan... See more

Absolutely obsessed with jellycat. Just ordered 6 yesterday from their spring collection. Been collecting for a year and my daughter has over 70 already with more being added for her birthday. Alwa... See more

I can't help but fall in love with these delightful Jelly Cat stuffed animals! Each one is not just a toy but a fluffy bundle of joy! Their soft textures and charming designs make them perfect compani... See more

Jellycats is my grandaughters obsession she would like to get to 100 before the end of 2026 . She is type 1 diabetic & is my little warrior . I love getting these jelly cats off the Jellycats site . T... See more

I just love all the gorgeous designs that are available and love watching my collection grow. Sometimes orders take a little longer to process then others are there within a couple of days. All the n... See more

Very happy with purchasing my jellycats online. Easy to complete order, was kept informed of my delivery by text and then informed by royal mail of when I would receive it. The parcel comes well s... See more

Jellycat took my order and shipped items to the address, which is a PO box. Many days after the longest estimated shipping arrival, I had not received anything. There was an issue with shipping... See more

Very poor service as always with Jellycat. Your standards of customer service and delivery are not acceptable given your extremely high prices and degrading quality. Emailed you over 2 weeks ago and n... See more

I would give minus if I could. They take your money, give you wrong advice and then blame the customer for the customer service's incompetence. The perks system is aimed at ripping customers off, the... See more

Great experience! Easy to find on the website & purchase with full postal tracking. Purchased the latest drop-carrot cake, bashful bunny & shamrock which I’ve wanted for ages 🍀 Wish they arrived in... See more

The purrks system does not run effectively, points missing, too slow to update. Having to email consistently for resolution. I have also had two bunnies arrive with damaged tags, due to being put into... See more

Rubbish customer service. Ordered two apples and they arrived in one dust bag when they were obviously presents for 2 kids. You dont give 2 apples to one kid. I contacted them for an additional dust... See more

Been collecting Jellycats for nearly 16 years starting of with the monkeys for my son and then the bunnies for my daughter! They have gone up in price and I wish they didn’t have exclusives just i... See more

I got my order wrongly delivered by royal mail: they took a picture in a random address and marked it as delivered. Thankfully we have CCTV and it was clear that he didn’t deliver this order. Jellycat... See more

Very unhappy about your recent move to cut 100 of your supply stores, including some I have used for years to purchase Jellycats. I can only put it down to too much success and greed. I have now disco... See more

Have used Jellycat website for a while now to source gifts & purchases My most recent additions were Smudge cow who I can confirm is very soft & cuddly 🙂 I also ordered Hoppelston Bunny - the... See more

Along with most parents, my children are completely obsessed with Jellycats, all orders have been filled and my children have loved every one they have received. I’ve haven’t as yet had to contact cus... See more

I love the quality and passion put into making these. I will however say the amount of resellers you allow is ridiculous. They are already very expensive and then for resellers to be making them more... See more

Jellycat plushies are so soft and well made. We love them and will be continuing to grow our collection and the customer service is amazing! They are always there to help! My grandaughters loved... See more

Jellycat is an amazing and gorgeous site full of all your soft and cuddly friends. With their softness and fast shipping the jellies always come in official jellycat bags! I love this site so much and... See more

I’m very disappointed with my experience. The toy I received is clearly faulty — uneven stitching, crooked seams, misshapen head, and one ear sewn incorrectly and falling to the side. The ey... See more

I absolutely adore my Amuseable Croissant! 🥐 💗 I also adore ordering from Jellycat…I was updated all the time about my delivery and got the cutest postcard type emails about my items imminent arri... See more

Very poor quality, unimaginative designs, endless ugly dogs and rabbits but very little else. Pointless customer service. overpriced, nothing good to say about this brand I used to love, but to make n... See more

Orderded one for my daughter and it got lost in transit waited a week with no delivery. So rang jelly cat customer services and spoke to a customer service staff member called gift. She was brilliant... See more

I just love all the folk at Jellycat Customer Service Team. The Jellies are always so helpful with whatever question I ask. And of course all the Jellycat babes are wonderful. I love Bartholomew (S... See more

I had been a loyal jellycat repeat buyer, birthdays, mother's days, special baby presents etc. But whoever decided 1. To ditch that many retailers and 2. In such a cold, calculated and genuinely nasty... See more