I had a really good experience with lampeguru. I recently purchased a led strip, delivery was right on time. But the remote control was not working,so I sent an email explaining the problem and I g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First purchase and everything was great. Fast delivery, overall a happy experience.
Company replied
Som altid er jeg super glad for god service, super produkt og hurtigt ekspedition fra lampeguru. Hue lampe var til god pris.
I'm satisfied with the product itself, but I had a slow delivery experience and encountered issues with the packaging. I ordered a light bulb with the expectation of day-to-day delivery, but it to... See more
Company replied
Company details
Written by the company
♥️ Vi elsker lamper ♥️ Hos LampeGuru har vi nøje udvalgt en række eksklusive lamper fra populære designere og brands. Hop ind på shoppen og 👉🏻 gå på opdagelse i vores store sortiment af bl.a. 💡 kunstige stearinlys, loftlamper, væglamper og bordlamper 💡 Vi ved, at det kan være svært at vælge den rigtige belysning og vi har netop stor viden om, hvad både almindelig og smart belysning kan gøre for din indretning - den viden deler vi gerne ud af. 🙋🏼 Har du spørgsmål før, under eller efter dit køb sidder vores kundeservice klar ved telefonerne eller mailen og vil give dig vejledning om alt fra lysstyrke, farvetemperatur og spredning af dit lys mm. Er du mere til personlig betjening ansigt til ansigt, så skal du køre forbi vores lækre showroom BoBedreBedst, hvor vi viser en række af vores mest populære belysning. ✔+10.000 produkter ✔Nem retur ✔Hurtig levering ✔Billig fragt ✔Danmarks bedste service ✔Stort showroom. Vi glæder os til at se dig på LampeGuru.dk eller i vores showroom.
Contact info
Roholmsvej 6, 2620, Albertslund, Denmark
- 64642960
- [email protected]
- lampeguru.dk
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
First purchase and everything was great. Fast delivery, overall a happy experience.

Reply from LampeGuru.dk
Super flotte lamper meget glad for dem…
Super flotte lamper meget glad for dem varen kom hurtigt

Reply from LampeGuru.dk
Good product, bad packaging
I'm satisfied with the product itself, but I had a slow delivery experience and encountered issues with the packaging.
I ordered a light bulb with the expectation of day-to-day delivery, but it took two days for the product to leave the warehouse. Fortunately, PostNord delivers to pakkeboks on Saturdays as well. The problem arose when the light bulb was shipped in a box twenty times larger than the bulb itself. As a result, the box couldn't fit into the pakkeboks, so I had to pick it up from the posthus, which was much further from my location, so obviously I was pretty annoyed.
I placed the order on a Wednesday evening and received the product on Saturday.

Reply from LampeGuru.dk

Reply from LampeGuru.dk
Hurtig levering og god kvalitet.
Fast shipping, good price
Tak for en hurtig ekspedition og en god…
Tak for en hurtig ekspedition og en god betjening
Poor service & delivery
We ordered 4 different lamps, which came in 4 different home deliveries. Of course we weren’t able to be home 8-16 on 4 different days, so PostNord came over maybe 6-7 times to be able to deliver these lamps… and due to this hassle it took closer to 2 weeks from order before we actually received all the lamps. LampeGuru customer service overall disappointing, not offering any help or solutions and kept responding to me in Danish even though I wrote them in English. Overall very poor experience, will not order again.
Fast delivery,quality products,top…
Fast delivery,quality products,top kundeservice! Highly recommended!
Great service
Great service. Broken item was replaced quickly and without issues.
I had a really good experience with…
I had a really good experience with lampeguru. I recently purchased a led strip, delivery was right on time. But the remote control was not working,so I sent an email explaining the problem and I got a response within a few hours. Saying that they would sent me a new one, the next morning it was outside my door waiting for me.
Thank you for your good service....
Easy to order and quick to deliver
super glad for lampeguru
Som altid er jeg super glad for god service, super produkt og hurtigt ekspedition fra lampeguru. Hue lampe var til god pris.
Great service
Great service, ordering was easy, shipment arrived as scheduled and product extremely well made. It doesn't get any better. G
Super hurtig ekspedition
Super hurtig ekspedition, hurtig levering og respons på en reklamation (fragtskade)
Kan kun anbefales!
Alt var super fint
Alt var super fint
God service og hurtig levering til god pris
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







