Lottomart Reviews 10,554

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the well-run and trustworthy nature of the platform, which enhances their overall enjoyment. People highlight the massive game selection, including slots, scratchcards and lottery games, ensuring there is always something new to play. The site's user-friendly design and easy navigation to different sections are also well-received. Consumers find the deposit process straightforward and appreciate the ease of signing in and making withdrawals. The customer service is highly praised, with reviewers noting the quick, friendly, and helpful support received via live chat. Many customers also value the variety of international lotteries, progressive jackpots and exclusive scratchcards. The fast payouts and the diamonds loyalty scheme are additional perks that enhance the user experience.

Based on these reviews

Rated 4 out of 5 stars

I’ve tried a few online casinos from Canada, and Lottomart easily stands out. The game selection is massive — there’s always something new to play, whether it’s slots, scratchcards, or lottery games.... See more

Company replied

Rated 4 out of 5 stars

I find this site easy to navigate to the different sections, there is a reasonable selection of slots and table games. Making a deposit is straightforward, it's a pity you can't use Paysafe cards tho... See more

Company replied

Rated 4 out of 5 stars

Hi Lottomart team, I’ve left reviews before and really enjoy playing on your platform. I’ve asked once or twice in the past, but I’m wondering again if you might be able to add some Push Gaming s... See more

Company replied

Rated 3 out of 5 stars

It's difficult to understand and the diamonds you can't get and it doesn't explain anything also there's no good promotions and you think your getting free spins as it said today 9th March at 5.30 aft... See more

Company replied

Rated 5 out of 5 stars

Amazing! first time using I doubled my money on the big bass slots! Have been sent some good offers with free spins since joining also (although these went to my junk folder so had not been seen until... See more

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Rated 5 out of 5 stars

I was initially a bit sceptical. Some of the bad reviews burrowing into your brain like they do but eventually I signed up anyway as there still more than enough people singing their praises. Colour... See more

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Rated 5 out of 5 stars

These reviews are justified, just joined them and already won almost 1k.. Withdrawals are literally minutes. Understand wins don't always happen but I love the fact when a bonus hits it's atcually a f... See more

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Rated 5 out of 5 stars

I've tried a few online casinos from Canada, but Lottomart stands out with its huge game selection and fast payouts. I love that they’ve got over 3,000 games – Starburst and Big Bass Bonanza are my g... See more

Company replied

Rated 5 out of 5 stars

Played on the site and did well. Lottomart payed virtually instantly. I have just had a very poor experience with another online casino that are still holding winnings. Thank goodness there are sites... See more

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Rated 5 out of 5 stars

It is a great Site, a variety of Games, Promotions, Scratch Cards etc. Plenty of tools, advice and guidance to support you with your spending or if there are any other issues with very friendly Adviso... See more

Company replied

Rated 4 out of 5 stars

Lottomart has been a great find for me. I love the variety of international lotteries and progressive jackpots, and the exclusive scratchcards add a fun twist. What impressed me most was the customer... See more

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Rated 5 out of 5 stars

Great service, super fast payout. Even on large withdrawals they have to verify it’s always been under 24 hours for me. Any verification I’ve needed to provide can be done whilst in chat and is super... See more

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Rated 5 out of 5 stars

Great choice of games, not just casino, but scratch cards too which you don’t see on many sites. Easy deposits and very quick withdrawals, I actually won nice little amount yesterday and was pleasantl... See more

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Rated 4 out of 5 stars

Just recently joined had a couple of great wins virtually next day paid to my account however not had a sniff for over 300 in deposits since!! was I lucky or was I played? Obviously I am way ahead bu... See more

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Rated 4 out of 5 stars

1st withdrawal a wee bit it took but not too long. Sometimes navigating isn't great, trying to get out roulette section a pain and maybe a section showing withdrawal history . Not worst site at all... See more

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Rated 5 out of 5 stars

I was sent a birthday bonus of ten free spins and ended up withdrawing £95. Customer service were very efficient and amenable and my payout was instant. Lottomart strikes me as an honourable outfit, w... See more

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Rated 1 out of 5 stars

I have played on this website after seeing only good reviews here but I highly doubt it’s genuine people leaving them, any game you play will 100% take all ur balance, tried multiple games and most of... See more

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Rated 1 out of 5 stars

absolutely cheating casino if i can i give 0 stars, keep away from this casino its just imposible to land bonus on any game and every winnings are ridiculous its always going down and never up i tried... See more

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Rated 1 out of 5 stars

Absolutely stay away from this site, otherwise you'll just be throwing your money away. They treat you like they're mocking you, and have zero respect for customers. if any1 says they won anything o... See more

Company replied

Rated 1 out of 5 stars

Very bad 450 quid down max it paid on big bass was 120 then took the rest no scatters or wins just took took took will be requesting my money back k scam site like alot of online casinos rtp is cra... See more

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Rated 1 out of 5 stars

scammer nothing else We wait for withdraw like 4 weeks still not received documents proved and just today they frozen my wife account without any reason honestly stop depositing to this scam online... See more

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Rated 1 out of 5 stars

I'm really shocked and dumbfounded they have a rating of over 4 wow?! Genuinely honestly now this is a real genuine review all the other "positive" so called reviews are clearly fake. This is by far o... See more

Company replied

Rated 1 out of 5 stars

My honest opinion is this site is terrible, the bonuses paid are genuinely pathetic for the amount of time and deposits played. I finally got the bonuses ofter many deposits and spins and won £5, wow... See more

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Rated 1 out of 5 stars

Absolutely scamming people online casino!!!!!!! Customer support not helping even you contacted them 100 times holding my withdrawal money for 3 weeks now without any explanation Everything was... See more

Company replied

Rated 1 out of 5 stars

Posted a review, got the usual ‘we’ll be in touch about your withdrawal soon.’ Guess what—radio silence. No email, no call. When I chased, a different rep parroted the same line: ‘the team are working... See more

Company replied

Rated 1 out of 5 stars

holding my withdraw without any reason documents proved, waiting and no response when I contact them always promising they will call me for more information but nothing chat with them not help... See more

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Rated 1 out of 5 stars

Signed up via offer. However there’s a catch to it, you can’t redeem your bonus until you hit a certain limit. Said £1000? I’d stay clear. Immediately withdrew my funds (you lose the bonus funds if yo... See more

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Rated 1 out of 5 stars

stop playing on Lottomart because if you win you will never get your withdrawal just promising but nothing will happen completely scam online casino me and my wife already claim money back from... See more

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Rated 1 out of 5 stars

FAKE REVIEWS How this casino site has got all positive reviews is beyond me, must be mostly fake because there games are absolutely shit, be lucky to get a bonus and when you do your be even l... See more

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Rated 2 out of 5 stars

1st deposit was brilliant starburst and big bass bonanza played really fairly £10 deposit lasted 3 days could have withdrawn a few pounds but did nt but once that deposit was done the next 8 deposits... See more

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Rated 1 out of 5 stars

Needs investigating I'm sure it's rigged on their favour, of course, you can play 400 spins in a row and win 80p the bonus feature will appear once and pay very little.. I've played the same game on... See more

Company replied

Rated 1 out of 5 stars

My wife trying luck on this site for years finally she won something like £1000 they hold her withdrawals because she need to proof her income She is unemployed and no benefits right but she proo... See more

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Rated 1 out of 5 stars

Still waiting for my money. Week 2 and nothing, and I can see other reviews saying they have waiting 6 plus weeks! I will be taking legal action and reporting to the commission. No answers same copy a... See more

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Rated 2 out of 5 stars

I’ve been a customer with Lottomart for some long good years and reached Platinum status. I raised concerns about loyalty recognition and goodwill rewards, and the team has clearly explained that... See more

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Rated 3 out of 5 stars

I deposited and got no bonus whatsoever. Playing on 10p stakes, one feature landed and paid just £1.33 overall a dreadful session compared to how it usually is. On top of that, there’s never any free... See more

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Rated 1 out of 5 stars

Absolute rubbish website absolutely shocked they have a review rating of 4.5 wow! Must be fake reviews or incentives to customers to write good reviews all I know everytime I come on this website you... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible, been in conversation with them about a game that hasn’t issued the correct amount of money. I have proof I should have won more (Win positions) and they keep coming back with excu... See more

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Rated 1 out of 5 stars

Day 53 pending withdrawal still in process!! Day 53 and 72 hours ago was told that enhanced verification had been finalised. 48 hours ago was told it's now in final stages!! Account now has been fr... See more

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Rated 1 out of 5 stars

I don't really know what to say 4 months waiting for withdraw and nothing always same answers on my negative feedback and same answer on my questions where is my money? stop providing any services!!... See more

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Rated 1 out of 5 stars

Easy to use but I've spent around 1k on a power combo game & non of the bonuses have opened they've been at Max now for about the last £750 spent but never open I play the same game on 3 other online... See more

Company replied

Rated 1 out of 5 stars

I have spent nearly a £1000 with this site and haven’t won an amount even worth withdrawing! I played a fair few games and there all rubbish, wen u do finally get the feature the screen starts going f... See more

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gambling Service
  4. Lottery Shop
  5. Lottery Vendor
  6. Scratch Card Vendor

About Lottomart

Written by the company

🔥 The UK's Hub for Jackpot Entertainment

🎰 4,000+ Blockbuster Games

🏆 Awarded Best Customer Service 2024

🏆 Awarded Best UK Casino 2023

It’s no wonder we are creating such a buzz - Lottomart is the home of fun-filled jackpot entertainment! Jackpots are won daily, whether it’s hourly, daily must-go slots jackpots or through our wide range of international lotteries.

So, step right in and access an award-winning app offering...

  • Jackpots - bet on the biggest lotto jackpots worldwide or take a spin on our popular progressive slots...
  • 4,000+ Games - from Big Bass Bonanza to Fishin' Frenzy Megaways and Starburst, we've got it covered...
  • Exclusive Scratchcards - there's thousands to be won from our unique and exclusive selection of online scratchcards...
  • Daily Promotions - with regular deposit bonuses, free spins and leaderboards, we strive to give you more bang for your buck...
  • Super Fast Withdrawals - secure, quick and hassle-free. Just how you like it!

    Need some help? Our friendly support team are available 24/7 via live chat or email.

    18+. Please keep your play safe and fun.

    www.begambleaware.org


  • Contact info

    4.5

    Excellent

    TrustScore 4.5 out of 5

    11K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 99% of negative reviews

    Typically replies within 24 hours

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 1 out of 5 stars

    Truely terrible casino.

    Do not believe the RTP percentages at Lottomart, the games are rigged, they claim they are the same as all casinos but thats not correct.
    I opened my account and within half an hour I had lost £400 playing only £1 per spin and not a single feature. I play the same slot Big Bass Splash at every casino and have NEVER lost so fast and always had features.
    I opened livechat and was told i'd had a really bad run so would I like some free spins, I refused and closed my account, all within 1 hour.
    DO NOT PLAY HERE, THE REVIEWS ARE FAKE.

    12 February 2026
    Unprompted review
    Rated 5 out of 5 stars

    I am happy to play the games and when…

    I am happy to play the games and when you withdraw money it goes straight in to the back

    12 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Kirsty,

    Thank you for leaving these positive comments about your experience playing at Lottomart. We are thrilled that you are finding things enjoyable and wish you the best of luck!

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Great bonuses.

    Great bonuses.. and fair winnings and all around great site.

    10 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Kelly,

    Thank you for leaving these positive comments about your experience playing at Lottomart. We are thrilled that you are finding things enjoyable and wish you the best of luck!

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Hollie from Support was fantastic.

    Hollie from Support was fantastic. Very speedy, pleasant and solved my problem in no time.
    Amazing customer service and care.

    11 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Big G Davies,

    These comments are really appreciated, and Hollie will be very happy with the positive outcome of her efforts. The Player Experience Team are on hand 24/7 to give personal service and aims to provide a genuine human interaction at all times.

    See you on the site very soon.

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    I want to leave some positive feedback…

    I want to leave some positive feedback about my recent experience with Lottomart. I had the chance to speak with Christian from Player Relations, and the conversation was excellent. He took the time to listen carefully to my concerns, asked thoughtful questions, and made sure he understood my perspective fully.

    It was clear that he genuinely wanted to understand my experience and take it seriously. The call was professional, patient, and respectful, and I felt heard throughout the entire conversation. I also appreciated the insights he shared during the call, and I will take some time to think about the points he raised.

    This level of attention and care made a real difference in how I feel about the platform and shows that Lottomart values their players. I appreciate Christian’s approach and the time he dedicated to the call it’s rare to have support staff take the effort to understand a long-term player in such detail.

    11 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Habib,

    We are really pleased that the conversation you mention has been a positive interaction and given you some real assurances that we do everything that we can to understand the point of view of our players.

    It is great to see that you have taken something away from that call, and we hope that future play remains balanced and enjoyable.

    Thank you very much.

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    it’s so awesome, lots of free spins and great response

    great experience with this company lots of free spins and live chat response was near enough instant, definitely one of the best gambling sites i’ve tried

    9 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Christian,

    Thank you so much for taking the time to write these positive comments and the 5 stars about your experience playing at Lottomart. We especially like that you are happy with the service.

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Amazing site!

    10 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hey Nikkita,

    We are thrilled that things are going well and that you are enjoying the offering at Lottomart.

    Enjoy your next visit!

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    User friendly interface and a good selection of slots

    User friendly interface and a good variety of slots and promotions. The deposit and withdrawal process was smooth. And the welcome offer had high visibility and was credited after the requirements were met. I would recommend.

    10 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Pete,

    Thank you for leaving these positive comments about your experience playing at Lottomart. We are thrilled that you are finding things enjoyable and wish you the best of luck!

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Very helpful and issue resolved quickly

    Very helpful and issue resolved quickly

    10 February 2026
    Lottomart logo

    Reply from Lottomart

    Hi Kyle,

    Thanks for the 5 stars. We appreciate you taking the time to write this review about Lottomart.

    All the best of luck in the casino!

    Kind Regards,
    The Lottomart Support Team

    Rated 1 out of 5 stars

    The worst gaming site I have ever used

    The worst gaming site I have ever used. No wins and no rewards. An absolute con!
    And who the hell is Barry? Fake reviews!

    10 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi KayJay,

    Of course, we are disappointed that your play at Lottomart has not lived upto expectations. Sincerely, we would always hope that was not the case.

    As an entertainment brand, we would like to see all our loyal players have their fair share of wins and excitement, although logic says that luck will not always be present. Hopefully, that will turn around for you in future play, wherever that may be.

    Judging by the number of positive comments received on Trustpilot, Barry is a great asset to our Player Experience Team.

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Jennifer L was very nice and helpful

    Jennifer L was very nice and helpful

    10 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Violet,

    Thank you so much for taking the time to write these positive comments about the service you have received at Lottomart, much appreciated. Jen will be very pleased with this feedback.

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Barry was most helpful and quick to…

    Barry was most helpful and quick to respobd

    10 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Kel,

    Thank you for leaving these positive comments about your experience playing at Lottomart. We are thrilled that you are finding things enjoyable and wish you the best of luck!

    Kind Regards,
    The Lottomart Support Team

    Rated 1 out of 5 stars

    I'm really shocked and dumbfounded they…

    I'm really shocked and dumbfounded they have a rating of over 4 wow?! Genuinely honestly now this is a real genuine review all the other "positive" so called reviews are clearly fake. This is by far one of the worse casino websites I have ever played on. I've been with them for over a year now £170 payout one time that's it! Other than that absolutely nothing off these greedy tight blood sucking leeches no fairness no chance at all just rinse you for everything you've got! Nothing but charlatans!! Steer clear from this website if you don't want to be fleeced for everything you've got! Dead spin after dead spin slots are completely rigged I don't care what regurgitating rubbish that comes out of there mouth rtp random number generator yeah yeah liars! Lying snaky charlatans who i will not be depositing on again!! I highly recommend mecca bingo had so many payouts from them a website that gives you a chance!!

    10 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Alexandra,

    We appreciate that from time to time, the run of play may not be favourable, which is the inherent risk in gambling on any site. Rest assured, as a regulated operator, Lottomart offers games from top studios, as with any other site you may play.

    On review, it looks like recent play has not been as fruitful as previous visits, which is a shame, although overall, we see that you are currently ahead of us, so not all bad news.

    Best of luck wherever you decide to play next.

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Great games

    Great games, awesome winnings ready to withdraw without any hassle.

    10 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Nutshot,

    Thanks for the 5 stars. We appreciate you taking the time to write this review about Lottomart.

    All the best of luck in the casino!

    Kind Regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    this is a good site just wish there was…

    this is a good site just wish there was more free stuff

    2 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hello Lee,

    We’re delighted to know that we’re meeting your expectations and enhancing your experience at Lottomart. Thank you for taking the time to share your comments—we truly appreciate it.
    We look forward to seeing you on the site again soon.

    Kind regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Really good and easy to use.

    Really good and easy to use.

    9 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hello Jamie,

    Thanks a lot for your great comments! We're thrilled to hear that you’re having a good time playing with Lottomart. It’s always rewarding to know our players are enjoying themselves.

    Kind regards,
    The Lottomart Support Team

    Rated 5 out of 5 stars

    Good app good returns

    4 February 2026
    Unprompted review
    Lottomart logo

    Reply from Lottomart

    Hi Chelsea,

    Thanks for the 5 stars. We appreciate you taking the time to write this review about Lottomart.

    All the best of luck in the casino!

    Kind Regards,
    The Lottomart Support Team

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