Martin Dawes Reviews 3,291

Really helpful on the phone and simple to order. Great price. Very pleased with the fridge freezer and exactly as expected. However the delivery company was rude and delivered earlier than they... See more

Paul repaired my Samsung oven today, he was great, did the job quick and efficient and it’s fixed with in 1 week of breaking. He’s a credit to the company 4 stars and not 5 was nothing to do wit... See more

Bought a samsung tv last july which has unfortunately had to be repaired twice, a different fault on each occasion. Both faults sorted by martin dawes, and i thought they were brill. Great communica... See more

Communication was very good and despite a faulty replacement part on the first appointment, my washing machine has been fixed today , just a couple of days later . Lewis was a very polite young man an... See more

Was referred by John Lewis for a repair to a Microwave Combi via Panasonic. Was contacted very quickly, arranged delivery the same day on Thursday Dawes had it over the weekend phoned me on Monday and... See more

Great service, purchased Samsung TV on a price match which was delivered within 24 hours of ordering by phone. Dealt with a guy called Kyle Preece who was excellent at his job, helpful, knowledgeable... See more

Very happy with the repair of my T.V by Martin dawes. All the staff were good and it was collected, repaired and returned/delivered in under a week (Obviously it depends on parts availability and othe... See more

I am very happy with the level of service I have received. Claire has been super helpful, very friendly and has kept me informed every step of the way and the speed of service has been very impressive... See more

Took mmicrove away that panasonice refused to replace that i had only had it three months said it would be repaired in 7 to 10 days phoned up after eight days said they havent dobe it causing igre... See more

I had problems with faces being blue on my Qled Samsung tv. Glenn the engineer was fully knowledgeable, helpful and friendly and was able to fix issue without any problem and it is only due to Glenn a... See more

LG Smart TV ordered online for following day delivery. Payment taken and order confirmed. No delivery on subsequent 2 days. Called to discover they had no stock. Was assured that they would call tha... See more

Got in touch with John Lewis about a faulty oled tv who use Martain Dawes. Appointment arranged they came out said faulty main board and power supply, took three weeks for parts then came to my home f... See more

Genuinley a first class buying experience. (Not many of those around these days). All queries swiftly and expertly handled via the online 'chat' facility, all promises relating to delivery times kept... See more

I have just had a motherboard replaced on my TV under a 5 year Samsung warranty. It was a nightmare to persuade Samsung to accept that there was a real problem- it took a great deal of perseverance o... See more

Samsung QDOLED TV collected for warranty repair with vertical banding / dirty screen effect recognised as fault by both Samsung and retailer agents. MD - Doncaster refuses to fix it because "..do not... See more

It’s not often i take the time to write reviews but the Engineer Jack Howarth was brilliant. He called to give notice before attending and was professional and polite throughout. Jack is an asset to... See more

Wow if you driver who’s driving a new van drives like an idiot that over takes a car indicating right and nearly causes an accident what will you say? Just now in East Yorkshire at 11.40 am. I don... See more

Phil came and fixed my washer. Excellent professional service. Really nice person, friendly and brilliant at what he does. He respected my home and was courteous throughout. A credit to the company .... See more

Phil the engineer informed us he was coming via phone. He turned up on time and inspected our washer thoroughly before carrying out a professional repair. He did an excellent job, very polite and pro... See more

Great experience of their engineer coming to fix my 7 year old Samsung fridge freezer. £100 call out fee covered several hours work, 2 visits and a part being fitted. Any other issues in 3 months also... See more

Callrd up said it would take 7 uo ten days now told it will not bebe ready until 19 days later not goof enough by any standard how long must you wsit f9r s hot meal if you want a good sservice do not... See more

Martin Dawes (Doncaster). Samsung use this company for out of warranty repairs. The represented visited, identified a blockage in the evaporator and problems with the compressor. decided to replace t... See more

I ordered a kettle , immediately it was showing as order complete and shipped but I didn’t hear anything about delivery. When I phoned the store I was informed that the product wasn’t or had been in s... See more

Utter incompetence from start to finish!! So much so I returned the washing machine. I ordered & paid for a washing machine plus package removal, disposal of the old machine & installed. It took a wee... See more

AVOID AT ALL COSTS I purchased a Bosch washing machine with installation. 1st problem was that the installers left transit bolts on and told me ready to use. Good job I waited to use as I needed a s... See more

I’ve purchased a tv from John Lewis twelve months ago and I’ve had a reacquiring fault within three months of purchase . But John Lewis only send tv to Martian Dawes first time repair tv was left i... See more

The product arrived very well packaged,the courier treated the item very safely. It was dispatched promptly and arrived within days of ordering and at a great price. I wouldn't hesitate to order fr... See more

On the whole my experience was pretty good. I had to send back my first TV for a replacement - not because it was faulty but because I wanted one with a slightly better spec. This was all accomplished... See more

Had great service from Lewis. A super polite and friendly young man. Fixed my washing machine. I’d highly recommend. Thank you Lewis, highly appreciate it!

Bought a microwave online, received an email confirming delivery 3-5 days, didn’t receive tracking so called at day 3 and had to speak to 3 different people, there were two options on the phones autom... See more

I took delivery of fridge freezer, but I am now left with a huge amount of packaging which I'm going to have to try and find someone to pay to get rid of. It's really inconvenient-I'd paid for a recyc... See more

Just wanted to thank Lewis who came to fix our washing machine. Really prompt, polite and friendly. Did a great job, explaining everything as he went along, cleared up and took all the rubbish away wi... See more

The engineer, Jack, was pleasant and professional. He diagnosed the issue, and ensured I ended up with a functioning oven. Very pleased.

Great service cheaper than any were else delivered next day as promised will use Martin Dawes again probably sooner than later 👍

Very helpful and professional staff. My TV wasn't turning on and they guided me for free how to get it to work again. Finally fixed my issue. I even offered to pay for the help but they said no. Reall... See more

I've just received my TV back from these guys, and I'm far from impressed. Infact shocked. Samsung arranged for collection, as we had horizontal grey lines appearing through our screen. The first pair... See more

Fabulous service once again. Engineer polite clean and tidy very knowledgeable . No hesitation to use this company again. Customer service very helpful. Great to speak to a real person.

A good quality radio at a good price. Despatched quickly on the Friday, but the promised "next day delivery" didn't happen. I guess they mean "next working day"...

Bought LG TV for a great price. Free delivery to Highlands of Scotland. Had to call them with a query and staff were extremely pleasant and helpful. Would definitely purchase from them again.

Order number- #000012593 We are now 5 weeks further on since my review below. I was promised a new machine. I was given an uplift number. I was told they were waiting for stock.... I ha... See more

Martin dawes now comes up as samsung suppoort supposed to have had micro wave repaired spent 10 days with out a hot mea disabled practicslly blind cant get a straight reply looking for other ways... See more

A truly excellent service department, took away fixed my microwave and returned it in 4 days. Would recommend this company 100% , thank you

Have been with Martin Daws for over 25 years, never had any problems or complaints with them, always been very happy with the service.

The purchase of my dishwasher and details of delivery was fine. I paid for installation of my new dishwasher but realised soon after the delivery team had left that this had not been done cor... See more

Phil the engineer came out and fixed my washer dryer today. He was very professional did a great job and I’m now able to use my washing machine again. Thanks

Excellent service from Shaun who delivered our washing machine. Pre-warned of time slot, arrived on time and very pleasant.

I bought a dishwasher from Martin Dawes and I have to say I am both very happy with the product and the service I received. Prompt delivery and friendly helpful staff.

Lewis came today to repair our washing machine. What a lovely lad he was. It’s nice to have someone so personable who Enjoys there job. Thanks Lewis.