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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality and robustness of the products, which makes them feel secure during their workouts. Consumers also appreciate the solid and comfortable grip of the equipment. The order process is efficient, with quick and responsive communication. People highlight the fast delivery service and the company's commitment to resolving any issues promptly. In instances where problems arose, such as missing parts or incorrect items, the support team addressed them swiftly and effectively. Customers are impressed with the excellent customer service, often describing it as unbeatable.

Based on these reviews

Rated 5 out of 5 stars

I've purchased 1kg increments 40 kg dumbbells and I am satisfied with what I have Grip is solid and comfy Changing weights is lightning quick with just roll of the handle Robust construction mak... See more

Company replied

Rated 5 out of 5 stars

I always judge companies by how well they handle things when there are issues, not when things go swimmingly. Order came quickly, communication was quick and responsive too. There was a slight... See more

Company replied

Rated 5 out of 5 stars

We purchased a Hex tree and Dumbell set for our daughters Christmas present which arrived in plenty of time before the big day, there was a small issue with a missed pic at the depot but once we spok... See more

Rated 5 out of 5 stars

Purchased black Hex weights. Delivered very quickly. Slight issue on the order with one wrong weight being sent instead of another. Quick email to Support team with couple of pictures and very quickl... See more

Rated 4 out of 5 stars

Ordered a set of weights almost a week ago. Supposed to be express delivery. Nothing delivered and they are simply trying to blame FedEx. Really poor customer service. Update: The team worked real... See more

Rated 5 out of 5 stars

Very good company. Ordered a fair amount of equipment, all arrived very quickly in good condition. Only reason I'm going for 4 stars is related to missing bolts and a the rack having a bent piece.... See more

Company replied

Rated 5 out of 5 stars

I bought the power cage and 150kg weight set and I’m really impressed. Excellent customer service that sorted out some delivery issues (FedEx problems not muscleiq). I also got some excellen... See more

Rated 5 out of 5 stars

Ordered a set of the black 40kg in 1kg Adjustable Dumbbells and all I can say is they are a thing of beauty. Really well made and worth every penny especially when you’re tight on space. Also ordered... See more

Company replied

Rated 5 out of 5 stars

Purchased adjustable dumb bells and bench late last year. Quick delivery. A good product at a good price. When I had a problem with the bench, these folk dealt with it straight away, no messing abo... See more

Company replied

Rated 5 out of 5 stars

Great company! No problems at all, delivery turned up withing 24/48 hours of ordering! Quality of products is great! Will definitely be using Muscle IQ again over some of the other home gym companys!

Company replied

Rated 5 out of 5 stars

I ordered a set of adjustable weights as a Christmas gift for my partner and they were absolutely blown away by them. The quality is brilliant and they look and feel really premium. One of the... See more

Rated 5 out of 5 stars

I bought the dumbell set and stand which houses them from muscleiq-very happy with them. The stand looks really smart. The dumbbells are as described and am using them already. One of the dumbells di... See more

Company replied

Rated 5 out of 5 stars

Purchased gym cage, bar, commercial bench and weights set. Communication was quick and order dealt with promptly. Unfortunately Fedex lost a 8' parcel but Todd got this sorted quickly and it has no... See more

Company replied

Rated 5 out of 5 stars

I purchased the MuscleIQ power rack featuring a smith machine and cables, and the manufacturing and delivery took around 8 weeks, which was quite impressive!I'm thrilled with the gym rack—it's fantast... See more

Rated 5 out of 5 stars

Ordered Adjustable dumbbells, bumper plates and flooring. Despatched same day. Delivered in great condition and have been excellent in use. I'm especially happy with the dumbbells which have been... See more

Company replied

Rated 5 out of 5 stars

I purchased a 6 x tier dumbell stand and set of dumbells. I made an error when selecting the stand and customer services exceeded expectations in its prompt action and courtesy. The product is gre... See more

Rated 5 out of 5 stars

The equipment turned up in just one day and the quality is brilliant. I had spent a lot of time researching which brand and vendor and Muscle IQ was my wildcard! The equipment is absolutely so... See more

Rated 5 out of 5 stars

Ordered cast iron plates 150kg set Fed ex were useless and kept not showing up but I spoke to muscle iq who were helpful and contacted fed ex for me When the plate arrived a couple had som... See more

Rated 5 out of 5 stars

Not enough words to describe how amazing they have been!! Right from the very start their customer service has been outstanding with quick replies and relevant information. Their gym equipment is of a... See more

Rated 5 out of 5 stars

Ordered the 40kg adjustable dumbbells (2.5 increments) absolutely fantastic quality. I actually owned a full set of dumbbells but moved house and nowhere for them so I took a risk and ordered these, s... See more

Rated 5 out of 5 stars

I’ve been looking into building my home gym and MuscleIQ has sorted me out for most of my equipment. They’ve done custom bundles for me to get me exactly what I needed and at a great price. The c... See more

Company replied

Rated 5 out of 5 stars

I purchased a set of adjustable weights for my wife, and they arrived swiftly and were clearly high quality. After Christmas, I ended up having to exchange them for a different option, and the team at... See more

Rated 5 out of 5 stars

Great prices and product. I had an issue when the dumbbells were delivered where one of the stands was cracked. This was sorted within a few days by Musceliq and a replacement was sent. Excellent cust... See more

Company replied

Rated 5 out of 5 stars

Thank you MuscleIQ. Your instant support via chat helped me with my first purchase after a recommendation from my brother-in-law. Hope to make more purchases in the near future, as you definitely have... See more

Rated 5 out of 5 stars

After a lot of searching I came across muscleiq, they had a great selection of products at unbeatable prices with a fast delivery window. The adjustable weights are my absolute favourite. What a ba... See more

Company replied

Rated 5 out of 5 stars

I spoke to Muscleiq about purchasing a heavy set of adjustable dumbbells and after a good chat with the person on the phone, they directed us to a set of 40kg adjustable dumbbells set with... See more

Company replied

Rated 5 out of 5 stars

Following an issue I had with a purchase from Muscle IQ, once they were aware, they couldn't have been better. They were straight on the phone to me to see what they could do to make it better. They h... See more

Rated 5 out of 5 stars

Ordered the 40kg adjustable dumbbells and they are brilliant! The quality of the dumbbells themselves are great, very sturdy as you would expect and very smooth when changing weights. The stand they c... See more

Rated 5 out of 5 stars

MuscleIQ are brilliant. Customer services are the best I’ve ever encountered. Had an issue with a product and got rapid email response, great suggested alternatives and above all else a problem solved... See more

Company replied

Rated 5 out of 5 stars

Been wanting some adjustable dumbbells for a while now, after several weeks of looking at what to buy decided in the end to go with Muscleiq. I looked at Nuobell, Snodes, Assassin stealth even Nordic... See more

Rated 5 out of 5 stars

I bought the MuscleIQ power rack, with smith machine and cables which took about 8 weeks to manufacture and deliver (pretty good!!) Very happy with the gym rack, it’s awesome and fits perfectly... See more

Rated 5 out of 5 stars

Ordered a pair of 40kg adjustable dumbbells and a folding bench, arrived promptly and quality seems to be very good so far. One of the boxes was slightly damaged on arrival where it had been lifted... See more

Rated 5 out of 5 stars

I cannot express how good Muscleiq are, a quick phone call and images were sent of the stock in the UK ready to be sent, we placed an order on Wednesday at 4pm for a leg press/hack squat due to being... See more

Rated 5 out of 5 stars

Fantastic customer service from Muscle IQ. Their response times were outstanding, and they took the time to answer all of my questions clearly and thoroughly. On top of that, they resolved an ordering... See more

Company replied

Rated 5 out of 5 stars

I ordered the hex dumbbell set with rack. It arrived on time, no damage and good quality. Communication with Muscle IQ was quick and easy, with sensible responses. I suspect this is a small compa... See more

Rated 5 out of 5 stars

I bought pretty much everything in my home gym from Todd at Muscle IQ, and the experience has been excellent from start to finish. This included gym mats, a full power rack with hi/low cabl... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service, the orignal item purchased wasnt right for me, they exchanged no quibbles and went out of their way to help, even meeting me on a sunday at their warehouse for me to choose... See more

Company replied

Rated 5 out of 5 stars

We ordered a dumbbell set with a rack. The dumbbells were excellent quality for an incredible price. When our order arrived one of the six boxes was missing. Contacted customer services and they fixed... See more

Rated 5 out of 5 stars

Great value, fast delivery and amazing customer service. Purchased a set of dumbbells, dumbbell rack, barbell set, squat rack, bench. Minor issue with dumbbell rack (small bag of washers missing due... See more

Rated 5 out of 5 stars

Purchased dumbbells from Muscle IQ, I wasn’t sure about ordering as I hadn’t heard of the company however I can’t fault them. Delivery was fast, quality is good and their customer service was great! I... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler
  4. Outdoor Sports Store
  5. Sporting Goods Store

Written by the company

Muscleiq offers high quality home gym fitness equipment. Discover our dumbbells, weight plates, benches, racks and more, all with free UK delivery!


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company and products

What an amazing company to deal with. I ordered weights, bench and weight rack, quality is excellent and very happy with my purchase. I was let down by another company I'd ordered from and I spoke with Todd regarding getting an order from Muscle IQ. I can honestly say Todd went above and beyond sorting an order out for me an I cant thank him enough.

24 December 2025
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi John,

Thank you so much for the glowing review, we really appreciate it. We hope you enjoy your new equipment and do feel free to reach out if you ever have any inquiries.

Many thanks,
The MuscleIQ team

Rated 3 out of 5 stars

Tri Legged Commercial Weight Bench

Pros
Free delivery with fedex.
Feels quite sturdy for a light bench (28kg)
Parts seem quite robust and are powdered coated so looks good.
Ladder adjustment works well and makes changing position quick and easy.
Price was very reasonable

Cons
Seat and back pad feel very low quality, fabric very thin and had a tiny tear on opening. I think the fabric will tear easily and I’m not sure it will last very long at all. The padding is also thin and quite hard.

Very large gap between the seat and back pad when lying flat.(much bigger than on my old bench)You may be ok if you bench press with an arch, I do and with a bit of shifting about I can avoid the gap but this might not be the case for other people. The gap is not really an issue when the bench is in the more upright positions.

It is also difficult to manoeuvre, it has wheels but the bench has to be almost upright for wheels to work, the square feet pads seem to stop the wheels. I do think if the rubber pads were removed this would solve the problem. The rubber pads fit over the feet pads but I think this is making them catch on the floor. I know this may seem minor but when you have a small home gym and have to move equipment around it can become annoying. It also difficult to just lift as the seat and back pad just flop about.

All in all, an ok bench for the money but I am concerned how it will hold up long term. It is an ok bench for home use and its weight limit of 300kg is more than enough for my needs.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Top tier

Muscleiq are the top standard on how to run a company.
Great products and superb support.
All the 5 star reviews are well deserved.
I hope they grow and grow. Everyone else, take note, this is how its done.

6 February 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Zen,

Thank you so much for the glowing review, we really appreciate you taking your time to write it. We're so glad you're happy with the service you received and we hope you enjoy your new equipment. Please do feel free to reach out if you ever have any inquiries.

Many thanks,
The MuscleIQ team

Rated 5 out of 5 stars

Happily recommend these folk

Purchased adjustable dumb bells and bench late last year. Quick delivery. A good product at a good price. When I had a problem with the bench, these folk dealt with it straight away, no messing about, they just sorted it. I do not give praise lightly but, based on my experience, I would happily recommend them to anyone looking to purchase gym equipment. Thank you Muscleiq.

5 February 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Ian,

Thank you so much for the five star review, we really appreciate you taking your time to write it. We're so glad you're happy with the service you received and we hope you enjoy your new equipment. Please do feel free to reach out if you ever have any inquiries.

Many thanks,
The MuscleIQ team

Rated 5 out of 5 stars

I always judge companies by how well…

I always judge companies by how well they handle things when there are issues, not when things go swimmingly.

Order came quickly, communication was quick and responsive too. There was a slight issue with part of my order but they resolved immediately.

Good people, will be back to round out my home gym.

30 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Meridon

Thank you for taking the time to write this review, we really do appreciate it. We're hope your enjoy your order and wish you the best of luck. If you do need anymore assistance, please don't hesitate to reach back out.

Many thanks,
The MuscleIQ team

Rated 5 out of 5 stars

Goods arrived within a couple of days…

Goods arrived within a couple of days which was brilliant. I had to return them through no fault of the company or the product, and the return process was easy. A seamless process, thank you.

29 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Emma,

We appreciate you taking the time to leave this review and we're glad you're happy with the customer care you received.

Many thanks,
The MuscleIQ team

Rated 5 out of 5 stars

Great customer service

Great customer service. Items as described and good value.

28 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Tom

Thank you so much for taking the time to leave a 5* review. We're so glad your happy with your items and the customer care received.
If you have any further inquiries or questions, please don't hesitate to reach out.

many thanks

Rated 5 out of 5 stars

Great Product great service and…

Great Product great service and delivery, bought 24KG adjustable dumbbells 1KG increments, only regret is should have bought the 40KG version.

16 December 2025
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Simon

Thanks for letting us know that you are happy with your latest order. I hope you enjoy training with them and if you need any assistance in the future, please do not hesitate to contact us.

many thanks

Rated 5 out of 5 stars

Excellent support team

Harriet from the support team was amazing help.

I wasn’t going to be home for the delivery & she managed to get it redirected to my place of work as a signature was required for a very expensive package.

28 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Harrison

Thanks for the glowing feedback. I hope you enjoy your items and if you need any assistance in the future, please do not hesitate to contact us.

many thanks

Rated 5 out of 5 stars

Great service and Product

Great service and Product, ordered the Dumbells up to 25k, very good quality, look great in my gym got them in the sale too, best price on the net.

2 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hello Simon

Thank you for the review. I hope you enjoy training with them and if you need any assistance in the future, please do not hesitate to contact us.

many thanks

Rated 5 out of 5 stars

I've purchased 1kg increments 40 kg…

I've purchased 1kg increments 40 kg dumbbells and I am satisfied with what I have
Grip is solid and comfy
Changing weights is lightning quick with just roll of the handle
Robust construction makes me feel secure when doing overhead excercises like dumbbell pullover
Delivery was on the next day as next day
Excellent value purchase!

24 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hey Pawel

We're so glad you like your items. I hope you enjoy training with them and if you need any assistance in the future, please do not hesitate to contact us.

many thanks

Rated 5 out of 5 stars

I've ordered from these guys 3 separate…

I've ordered from these guys 3 separate times now, each time they're great value for money and quick delivery, can't fault them.

5 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi David,

Thanks so much for your repeated orders, we're glad you're enjoying your order and we hope you're enjoying your workouts.

Many thanks

Rated 5 out of 5 stars

Excellent 5 star

Great company! No problems at all, delivery turned up withing 24/48 hours of ordering! Quality of products is great! Will definitely be using Muscle IQ again over some of the other home gym companys!

23 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hello Lewis

Thanks for letting us know that you are happy with your order and the quality of your items. I hope you enjoy training with them and if you need any assistance in the future, please do not hesitate to contact us.

many thanks

Rated 5 out of 5 stars

10/10!

Absolutely chuffed to bits with the service from MuscleIQ, ordered a dumbbell tree with weights for an incredible price and it has been delivered next day for free. So happy! I will shop here again for sure.

22 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Sophie

We're so grateful for your review, we hope your enjoy your dumbbell tree and the weights.

Many thanks

Rated 5 out of 5 stars

Great company

First order from MuscleIQ and extremely happy. Great product, fast delivery and excellent customer service. Will be ordering again in the future and fully recommend this company.

20 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hey Lucy

Thanks for letting us know that you are happy with your order. We're grateful for your glowing review and if you need any assistance in the future, please feel free to contact us.

many thanks

Rated 5 out of 5 stars

Very good company

Very good company. Ordered a fair amount of equipment, all arrived very quickly in good condition. Only reason I'm going for 4 stars is related to missing bolts and a the rack having a bent piece. These are Chinese copies of equipment (I knew that) so you can't expect the same level of quality.

But the fact they obviously stock the stuff and deliver quickly... Can't fault that.

Updated to 5 stars. Customer service is unbeatable. Really appreciate the responsiveness and the effort to put things right. Rate them so highly I've ordered more stuff.

19 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Joseph

Thank you so much for your review, we're happy you felt we were able to reach a good remedy for you. If you ever need further support, please feel free to reach out

Many thanks

Rated 5 out of 5 stars

These guys have great customer care

These guys have great customer care/ service and provide fantastic products for a cheaper price than I could find anywhere else!

19 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Matthew

We're so appreciative that you found our customer service line helpful. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Fantastic customer service from Muscle IQ. Their response times were outstanding, and they took the time to answer all of my questions clearly and thoroughly. On top of that, they resolved an ordering issue for me ASAP with absolutely no resistance or hassle. Genuinely one of the smoothest customer service experiences I’ve had — highly recommended.

19 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hi Luke

We're so grateful for your review and that you found our customer service line useful and that we were able to help. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

I bought a pair of 32 kg adjustable…

I bought a pair of 32 kg adjustable dumbbells and a bench it's like having a whole gym in the house with all the weight variations. Unfortunately I dropped one of them on a concrete floor and broke the handle. Muscle IQ replaced it free of charge straight away! Fantastic product and great company to deal with. Many thanks.

19 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hello Lee

We're so thankful for your review and that you found our customer service line useful and that we could help. We hope you enjoy your items and any training you do with them and if you ever need any further assistance, don't hesitate to reach out.

Many thanks

Rated 5 out of 5 stars

Would give it 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I spoke to Muscleiq about purchasing a heavy set of adjustable dumbbells and after a good chat with the person on the phone, they directed us to a set of 40kg adjustable dumbbells set with 2.5kg increments.

They was initially out of stock but advised to order place an order as stock was due in the next few days.

True to their word, stock arrived and I had the dumbbells in hand with a few days.

Brilliant bit of kit! Best gym equipment I’ve ever bought and the flexibility in weight range allows me to build in a vast amount of different exercises into my routine.

They take up less room, have a weight range and saved me money from buying a set of individual dumbbells.

I would highly recommend this product and Muscle IQ to anyone thinking about buying a similar pair.

From initial contact to delivery, excellent service….10 out of 10 for me!!

15 January 2026
Unprompted review
Muscleiq logo

Reply from Muscleiq

Hello Dipesh

Thank you so much for your glowing review, we're so glad to have been of help to you and that you enjoy your items. We hope you continue to enjoy them and using them.

Many thanks

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