I've purchased 1kg increments 40 kg dumbbells and I am satisfied with what I have Grip is solid and comfy Changing weights is lightning quick with just roll of the handle Robust construction mak... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Muscleiq offers high quality home gym fitness equipment. Discover our dumbbells, weight plates, benches, racks and more, all with free UK delivery!
United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an amazing company to deal with. I ordered weights, bench and weight rack, quality is excellent and very happy with my purchase. I was let down by another company I'd ordered from and I spoke with Todd regarding getting an order from Muscle IQ. I can honestly say Todd went above and beyond sorting an order out for me an I cant thank him enough.

Reply from Muscleiq
Pros
Free delivery with fedex.
Feels quite sturdy for a light bench (28kg)
Parts seem quite robust and are powdered coated so looks good.
Ladder adjustment works well and makes changing position quick and easy.
Price was very reasonable
Cons
Seat and back pad feel very low quality, fabric very thin and had a tiny tear on opening. I think the fabric will tear easily and I’m not sure it will last very long at all. The padding is also thin and quite hard.
Very large gap between the seat and back pad when lying flat.(much bigger than on my old bench)You may be ok if you bench press with an arch, I do and with a bit of shifting about I can avoid the gap but this might not be the case for other people. The gap is not really an issue when the bench is in the more upright positions.
It is also difficult to manoeuvre, it has wheels but the bench has to be almost upright for wheels to work, the square feet pads seem to stop the wheels. I do think if the rubber pads were removed this would solve the problem. The rubber pads fit over the feet pads but I think this is making them catch on the floor. I know this may seem minor but when you have a small home gym and have to move equipment around it can become annoying. It also difficult to just lift as the seat and back pad just flop about.
All in all, an ok bench for the money but I am concerned how it will hold up long term. It is an ok bench for home use and its weight limit of 300kg is more than enough for my needs.
Muscleiq are the top standard on how to run a company.
Great products and superb support.
All the 5 star reviews are well deserved.
I hope they grow and grow. Everyone else, take note, this is how its done.

Reply from Muscleiq
Purchased adjustable dumb bells and bench late last year. Quick delivery. A good product at a good price. When I had a problem with the bench, these folk dealt with it straight away, no messing about, they just sorted it. I do not give praise lightly but, based on my experience, I would happily recommend them to anyone looking to purchase gym equipment. Thank you Muscleiq.

Reply from Muscleiq
I always judge companies by how well they handle things when there are issues, not when things go swimmingly.
Order came quickly, communication was quick and responsive too. There was a slight issue with part of my order but they resolved immediately.
Good people, will be back to round out my home gym.

Reply from Muscleiq
Goods arrived within a couple of days which was brilliant. I had to return them through no fault of the company or the product, and the return process was easy. A seamless process, thank you.

Reply from Muscleiq
Great customer service. Items as described and good value.

Reply from Muscleiq
Great Product great service and delivery, bought 24KG adjustable dumbbells 1KG increments, only regret is should have bought the 40KG version.

Reply from Muscleiq
Harriet from the support team was amazing help.
I wasn’t going to be home for the delivery & she managed to get it redirected to my place of work as a signature was required for a very expensive package.

Reply from Muscleiq
Great service and Product, ordered the Dumbells up to 25k, very good quality, look great in my gym got them in the sale too, best price on the net.

Reply from Muscleiq
I've purchased 1kg increments 40 kg dumbbells and I am satisfied with what I have
Grip is solid and comfy
Changing weights is lightning quick with just roll of the handle
Robust construction makes me feel secure when doing overhead excercises like dumbbell pullover
Delivery was on the next day as next day
Excellent value purchase!

Reply from Muscleiq
I've ordered from these guys 3 separate times now, each time they're great value for money and quick delivery, can't fault them.

Reply from Muscleiq
Great company! No problems at all, delivery turned up withing 24/48 hours of ordering! Quality of products is great! Will definitely be using Muscle IQ again over some of the other home gym companys!

Reply from Muscleiq
Absolutely chuffed to bits with the service from MuscleIQ, ordered a dumbbell tree with weights for an incredible price and it has been delivered next day for free. So happy! I will shop here again for sure.

Reply from Muscleiq
First order from MuscleIQ and extremely happy. Great product, fast delivery and excellent customer service. Will be ordering again in the future and fully recommend this company.

Reply from Muscleiq
Very good company. Ordered a fair amount of equipment, all arrived very quickly in good condition. Only reason I'm going for 4 stars is related to missing bolts and a the rack having a bent piece. These are Chinese copies of equipment (I knew that) so you can't expect the same level of quality.
But the fact they obviously stock the stuff and deliver quickly... Can't fault that.
Updated to 5 stars. Customer service is unbeatable. Really appreciate the responsiveness and the effort to put things right. Rate them so highly I've ordered more stuff.

Reply from Muscleiq
These guys have great customer care/ service and provide fantastic products for a cheaper price than I could find anywhere else!

Reply from Muscleiq
Fantastic customer service from Muscle IQ. Their response times were outstanding, and they took the time to answer all of my questions clearly and thoroughly. On top of that, they resolved an ordering issue for me ASAP with absolutely no resistance or hassle. Genuinely one of the smoothest customer service experiences I’ve had — highly recommended.

Reply from Muscleiq
I bought a pair of 32 kg adjustable dumbbells and a bench it's like having a whole gym in the house with all the weight variations. Unfortunately I dropped one of them on a concrete floor and broke the handle. Muscle IQ replaced it free of charge straight away! Fantastic product and great company to deal with. Many thanks.

Reply from Muscleiq
I spoke to Muscleiq about purchasing a heavy set of adjustable dumbbells and after a good chat with the person on the phone, they directed us to a set of 40kg adjustable dumbbells set with 2.5kg increments.
They was initially out of stock but advised to order place an order as stock was due in the next few days.
True to their word, stock arrived and I had the dumbbells in hand with a few days.
Brilliant bit of kit! Best gym equipment I’ve ever bought and the flexibility in weight range allows me to build in a vast amount of different exercises into my routine.
They take up less room, have a weight range and saved me money from buying a set of individual dumbbells.
I would highly recommend this product and Muscle IQ to anyone thinking about buying a similar pair.
From initial contact to delivery, excellent service….10 out of 10 for me!!

Reply from Muscleiq
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.