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Rated 1 out of 5 stars

acts and feels like a scam company! 2 orders cancelled but no refund ! Other companies have an auto refund policy when orders cancelled but this company keeps the money and refers you to sameone c... See more

Company replied

Rated 5 out of 5 stars

I've been using PCBWay service since 1.5 years and facing no issues from quality to delivery. Their user friendliness website UI makes you do your job easily and quickly like find your desired service... See more

Rated 5 out of 5 stars

PCBWay is an excellent go-to for my PCB and 3D printing needs. They really love their community - their Shared Projects page easily allows me to make my projects available for others to make themselve... See more

Rated 5 out of 5 stars

Incredibly fast shipping even with the standard option, it took around 2 weeks from uploaded gerbers to boards on my doorstep. Quality was great, crisp silk screen with no smudging, no functional e... See more

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Company details

  1. Electronic Parts Supplier

Information provided by various external sources

With more than a decade in the field of PCB prototype and fabrication, PCBWay has been committed to meeting the needs of our customers from different industries in terms of quality, delivery, cost-effectiveness and any other demanding requests. As one of the most experienced PCB manufacturers in China, we pride ourselves to be your best business partners as well as good friends in the every aspect of your PCB needs.


Contact info

3.5

Average

TrustScore 3.5 out of 5

221 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

acts and feels like a scam company

acts and feels like a scam company! 2 orders cancelled but no refund ! Other companies have an auto refund policy when orders cancelled but this company keeps the money and refers you to sameone called Zoe instead! no replies and chat support service close as soon as you challange them!

9 February 2026
Unprompted review
PCBWay logo

Reply from PCBWay

Dear Spark,
Thank you for taking the time to share your feedback.
Please allow us to clarify that PCBWay does not retain customer funds without cause. Refund handling depends on the order status and production stage. Once materials are procured or manufacturing has started, an order may no longer qualify for an automatic refund, which is clearly outlined in our refund and cancellation policy.
If the order has not yet entered production, a refund will be arranged promptly. In case of any processing delay, we kindly ask for your understanding, but please rest assured that the refund will be completed and the funds will be returned to you.
We take all such concerns very seriously and would like to investigate your case in detail. Please contact us directly at [email protected] or provide your order number so we can review the situation and work toward a fair resolution.
PCBWay has served customers globally for many years, and transparency and trust are fundamental to our business. We appreciate your feedback, as it helps us improve our service.

Best Regards
PCBWay Support Team

Rated 5 out of 5 stars

It was my first expirince with PCB way

It was my first expirince with PCB way,
I ordered 5pcs of scheme for my devices, usually Im afraid of sites somewhere not from my country, becouse in case of anything you cannot garantee that you can reach seller for money back, but in this case the money was garanteed by independent paying system.

The quality of boards was amazing good, I did 1.5mm lines, without any breaks, my ic working well. so my ic 3*3mm and I was worry about soldering.

Thanks PCB way, that you exists! I cannot imagine how I would do my scheme without you, it is completely immpossible to do something at home.

You can trust it.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Lies, Gaslighting, and Fraud are their only product lines.

EDIT: everything in this scumbag companies reply is a pack of lies, the very same lies and gaslighting I complained of in the first place. Its laughable they think they'll continue getting away with such flagrant and massive scams when they're operating in a country already under heavy tarriffs. The very same country with some extremely harsh laws against corruption.

This company is the worst. I've ordered pcb's and 3D prints from them several times and I should've quit the 2nd time around. In that instance they kept delaying cause of their own screwups on simple small 2 sided pcb's. The same pcb's they did for me the previous occasion. Kept harassing me with same questions over and over and they were irrelevent gibberish questions that made no sense. The 3D prints are of horrible quality, printed at temperatures way to hot and never used a slicer which even a noob like me knows about. But lately I'd ordered some pcb's for upgrading ram in an old computer which is now ruined as the design hosted on their site was untested and in fact as I found out much later it was very incomplete and was impossible to work. Worst part is that was never disclosed it was an inferior incomplete and untested design. I reported it but all they've done is lie lie lie and gaslight gaslight gaslight. Then they promised to cover my next order which is a bald faced lie and they also promised to remove that and another project they host which are both non functional and they know it but found out today they did no such thing so they lied again. That's even worse as others will buy these "products" in future and end up with ruined equipment like I did. Frankly this is a 100% scummy operation that absolutely doesn't care about those who keep them employed, namely us the paying customers.

PS. I've also discovered much too late that much of the products listed on their site for sale that they do build are not their own and in fact stolen designs from others who never gave permission. And PCBway certainly isn't paying royalties for any of the hundreds of products they've so brazenly ripped off.

22 December 2025
Unprompted review
PCBWay logo

Reply from PCBWay

Hi James,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrated and disappointed you feel. That said, we must clarify several important points to ensure accuracy:

1. About delays and repeated questions
For PCB and 3D printing orders, our engineering team is required to confirm specifications, files, and manufacturability before production. When files are incomplete, ambiguous, or inconsistent, additional clarification is unavoidable. These checks are in place specifically to prevent production errors, not to delay orders unnecessarily.

2. About 3D printing quality and temperature settings
All 3D prints are produced based on the material and parameters selected or approved by the customer. We do not arbitrarily change slicer settings. If a print outcome does not meet expectations, we always encourage customers to raise the issue promptly so we can review photos, parameters, and logs and provide a remake or refund where appropriate.

3. About hosted designs and “untested” projects
PCBWay hosts community-shared and third-party designs as a convenience and inspiration resource. These designs are clearly not guaranteed to be functional in every use case and are not marketed as certified or application-ready products. Customers remain responsible for verifying suitability for their specific application, especially when modifying hardware for sensitive equipment.

4. About compensation and promises
We do not intentionally mislead customers. Any goodwill compensation, coupons, or remake offers are logged internally and reviewed case by case. If something was promised but not executed, we sincerely invite you to escalate it with your order number so it can be audited and resolved properly.

5. About intellectual property allegations
The claim that PCBWay knowingly sells stolen designs or withholds royalties is incorrect. We take intellectual property rights seriously. Upon receiving any valid IP complaint or proof of ownership, we investigate and remove content in accordance with our IP policy.

We understand that frustration can build up when expectations are not met, and for that we are sorry. However, we stand by our processes, ethics, and commitment to transparent manufacturing. PCBWay serves hundreds of thousands of engineers, makers, and companies worldwide, and we resolve issues through facts, documentation, and accountability — not deception.

If you are willing, please contact our customer service team directly with your order numbers and specific claims, and we will review them objectively and respond accordingly.

Best Regards
PCBWay Support Team

Rated 5 out of 5 stars

Excellent experience with PCBWay

Excellent experience with PCBWay, Very professional support, thanks Liam. Communication was clear throughout the process, and they were flexible and helpful when adjustments were needed

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Superb all round!

The customer service was very helpful and clear, and they worked to find the components I needed and prepare the boards as soon as possible. They arrived soon after, in good condition.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

PCBWay consistently delivers excellent quality. The boards arrive with clean finishes, precise routing, and reliable performance. Their production times are impressively fast, often beating expectations without sacrificing care or consistency. What truly completes the experience is their customer support. They respond quickly, solve issues with clarity, and make the whole process feel smooth and professional.

Highly recommended for anyone who wants dependable manufacturing and a team that genuinely supports its customers.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers, they took money and never sent me PCB please don't buy PCB from them

9 December 2025
Unprompted review
PCBWay logo

Reply from PCBWay

Hello TestIGN,
Thank you for your review.
As a professional and reliable PCB manufacturer with more than a decade of service, we take every order and every customer seriously. If you did not receive your package, please rest assured that PCBWay always follows only two standard solutions: Reproduce and reship the order, or Provide a full refund.
We never leave any issue unresolved.
To investigate this immediately, we request you to provide your order number or contact us at [email protected] ?
Once we have your details, we will verify the shipping records and resolve this for you without delay.


Best Regards
PCBWay Support Team

Rated 1 out of 5 stars

This company is scam

This company is scam, dont buy anything from them, didn't delivers and neither refunded me money very very upset

25 November 2025
Unprompted review
PCBWay logo

Reply from PCBWay

Dear Dhavalkumar,
Your comment appears to be a malicious accusation rather than a factual experience. If your claim is real, please provide your order number so we can verify and address it immediately.
We have never refused to deliver or issue refunds when justified — every genuine customer case is handled transparently and responsibly. However, we firmly reject false allegations and reputation smearing.
We await your order details so we can review the case objectively.

Best Regards
PCBWay Support Team

Rated 1 out of 5 stars

Wanted to give them negative reviews

Wanted to give them negative reviews, never received product as well they told me will refund me money, but its all scam, dont believe this scammers.

22 September 2025
Unprompted review
PCBWay logo

Reply from PCBWay

Dear Dhaval,
Sorry to hear about your experience.
We have been serving customers worldwide for more than a decade, and our reputation is built on reliability and trust. If we promise a refund, we always honor it — without exception.
Please contact us at [email protected]
or provide your order number so we can immediately review your case and ensure you receive either the product or a proper refund. We take responsibility for every customer’s order, and your satisfaction matters to us.

Best Regards
PCBWay Customer Support Team

Rated 1 out of 5 stars

Never received my products

Never received my products. They have shown out for delivery for over a month, and they just keep telling me that “they have reached out to the shipper for a resolution”. The delay cost me time and a lot of money on a custom project I was building for a customer.

15 October 2025
Unprompted review
PCBWay logo

Reply from PCBWay

Hello,
We’re very sorry for the inconvenience this delay has caused.
May I know which shipping method you selected for this order? Could you please send your order number to [email protected]? Once we receive it, we will immediately investigate the situation with the courier and work on a proper solution for you.

Best Regards
PCBWay Support Team

Rated 5 out of 5 stars

Wow! Super Great DIY supplier

Outstanding supplier of all services and materials related to prototyping electronics. I used PCBWAY for PCB boards, Assembly, 3D printing, and custom metal work. They did a perfect job, delivered quickly and were extremely affordable. I love PCBWAY!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The PCBs that PCBWay has fabbed for me have all been of the highest standard. More important in some ways, though, has been the excellent customer service, which included working with me to fix issues with the files I submitted, and sending photographs of boards to confirm component placement before proceeding with assembly. Very interactive and responsive.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

High Quality PCBs

I order around 30 PCBs for a personal project, which were very thin and with small components. The quality of the board and the sharpness of the silkscreen and soldermask layer were perfect. I really like how professional the board look. Fully recommend it.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

constant spam of their products on…

constant spam of their products on everythingI watch, yes this does constitute a bad review... fu

31 October 2025
Unprompted review
PCBWay logo

Reply from PCBWay

Dear Pew News,
Thank you for taking the time to share your feedback.
We’re always working to refine our advertising style so it blends in more naturally and doesn’t interfere with anyone’s viewing experience.
If you’d like, feel free to share the specific video links or any suggestions with us at [email protected]. We really appreciate feedback like yours and will keep improving — aiming for that perfect balance where our ads support the content, not steal the spotlight.
Thanks again, and wishing you smoother scrolling and happy watching ahead!

Best Regards
PCBWay Support Team

Rated 5 out of 5 stars

Very satisfied customer

I've been using PCBWay for many years now, and they made more than 30 different pcb's for me. I've never been disappointed, the quality was always good. There never was a pcb with a short or other malfunction. I recommend PCBWay for all your pcb's.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Astonishing PCB Quality from PCBWay for My Retro Tech CPU Project

I built a homemade retro CPU using classic 74-series DIP logic chips and wire-wrap construction — a true retro tech project — and documented everything on GitHub (fortinsylvain/MyCpu). When it came time to fabricate the custom PCB, I turned to PCBWay — and the experience was outstanding. I'm happy to share my experience here.
First, I transferred my handwritten schematic into KiCad and completed the routing for each component. When it came time to submit the design, I was impressed by PCBWay’s one-click KiCad integration — all design files were automatically submitted to the factory with a single click. No file packaging, no ZIP uploads — just click and go!
The ordering process was fast and seamless. The web interface was intuitive and transparent, allowing me to track each step of the production process in real time. The PCBs arrived astonishingly quickly, properly boxed and well-protected. Although I ordered 5 boards, PCBWay generously included 6 — a thoughtful bonus!
The boards had a clear silkscreen, precise solder mask, and excellent overall build quality. The soldering process went smoothly, and on first power-on, the board worked! The transfer from wire-wrap prototype to professional PCB was a complete success.
I also discovered a strong online community around PCBWay, full of shared open-source hardware projects — very inspiring!
Huge thanks to the team at PCBWay for helping bring my dream project to life. I’ll definitely be back for future builds!
— Sylvain Fortin

8 July 2025
Unprompted review
Rated 5 out of 5 stars

PCBWay Project Sponsorship

PCBWay reached out to me after seeing my Contrib Cal project. They ended up sponsoring me and sent over free PCBs that I designed, which turned out perfect. Their boards elevated my project and gave it a much more professional look. I’d highly recommend working with them. Their prices are reasonable, and the quality is very nice.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

I've placed several orders with PCBWay

I've placed several orders with PCBWay, and every time the experience has been outstanding. The PCB quality is excellent, manufacturing and shipping are impressively fast—even with economy options—and the overall service is highly professional.

PCBWay has become a key partner in the development of my embedded and IoT projects. I highly recommend them to anyone looking for fast, dependable, and affordable PCB manufacturing...

13 June 2025
Unprompted review

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