plantsnap.com Reviews 32

This app has not identified one plant correctly customer services put me back to Google to get a refund they refered me back to Plantsnap

If I could give PlantSnap zero stars to I would. They took a subscription payment I didn’t authorise and although I did contact Customer Service they couldn’t care less. Avoid at all costs.

Absolutely useless. Cannot correctly identify any plants I have photographed!
Shows pics of completely unsimilar plants to my photos. Groan, what a waste of money.
And somehow they charged me £29+ for an annual subscription, which I have now cancelled (but lost my money). There is no help on the app for doing this - you have to work it out yourself, via helpful reviews from other Plantsnap victims online, in my case.

If I could give a O rating I would for this con company.
Don't bother they don't have any customer service.
I have been charged for an annual subscription when I wanted a free 7 day trial. And they won't give my money back. avoid avoid avoid!!!!

I’ve had plantsnap for 4 months and it hasn’t managed to identify one single plant or tree successfully in that time. Some of the species I have tried it with are fairly unusual but it’s not even close. I’m a very keen gardener and know a fair bit about plants and bought it to assist me. It hasn’t and never will. Save your money buy something else. It’s completely useless.

I tried to use plantsnap and they took $29.99 from my credit card without my authorisation. I got in touch with them and they said Stripe collects the subscriptions. The next day they took another $29.99.
Tried contacting Stripe but they are impossible to get hold of.
So avoid Plantsnap if you don't want to be scammed.
They are just a rip off company who justs takes your money.

Also I did try out their app on 5 different plant and it did no Identify any of them correctly.

I have just purchased plantsnap and downloaded the App. It does not work. i took several pictures off plants I know. Not one was identified corectly.

Do not purchase this app, it is utterly useless, 95% of the time it will identify plants incorrectly,

I didn't renew my subscription because this app just can't make the correct identification at least 50% of times

Plant snap used to be great. Now it is wrong 100% of the time. I can take three photos and get three answers. I can take a photo of a plant I know, and it is identified incorrectly. I am very sorry that I purchased a life membership. I plan to deactivate the app because it makes me so angry. Do not purchase this app.

This app is total garbage!! I took a bunch of pictures that I KNOW what they are and this app identified every one wrong!! Wish I hadn’t purchased the lifetime subscription. Picture this is 1000 times better! I would love to cancel this worthless subscription!!

App indicates I"m out of snaps and gives me the opportunity to buy 5 more for 99 cents. I've done it twice now, each time with "Your purchase is complete, you are all set" message at the end. But then I try to use it and it says I am out of snaps. But I just bought 10, how can I be out when I haven't used it even once since completing the 5 snap purchase process twice?

The f popup windows with subscriptions that appear all the time is just disgusting 🤮

Abysmal. Don't subscribe. Wish I'd read the reviews first. What an effing scam

This is a joke app. No identification at all. Returns completely different plant species .
.

This used to be a reasonably functional app, which I paid to install. But now, the app, that was working, suddenly doesnt work at all - it keeps cycling back to download a new version. When you then download the new version, it doesnt automatically replace the old one - and the new one will charge you either 2 US$ per month or about 80 US$ for a life subscription. With the ethics this company demonstrates, they will keep charging again, or increasing the charges. Fraud .... it isnt - it¨s just a very dodgy way to sell an app. Find a cheaper and better alternative - they have killed their own product, after first reaping all those nice pictures and locations that people have uploaded to them for free! Shame really!

How do I get a refund?
I’ve paid £29.99 for a life subscription for an app that is absolute rubbish …
No identification at all !!!

No answer from them to help me cancel my subscription before the end of the 7 days trial. I cant find anywhere where to refuse the subscription. This is a dishonest company.

This company has no unsubscribe link on their unwanted emails. Report them to the ICO if they keep on.

I can't make them stop spamming me!