Raylo Reviews 20,965

A great option for those who might not have the money to purchase the latest device. Also good if you want flexibility by having multiple contract length options. I will definitely be using them aga... See more

Saw an advert in Instagram, checked out the website and reviews and became a new customer. Lots of choice for phones and monthly budgets. I usually buy off FB market place bit Raylo's budget options... See more

It is easy process and quick delivery. It is simple set up and it does come with phone case and charge cable. Unfortunately I didn't get a screen protector but easily get one at a local supermarket. I... See more

Great customer service Chantelle , who really solved my issue efficiently and with kindness. Been with Raylo years and they are fair priced with a wonderful quick service- it’s good to trust a comp... See more

Got new phone which is great and all, missed a payment due to money going in bank late and received a extortionate late fee before any second attempt at payment was made which doubled the monthly... See more

My device arrived in record time, well packaged and in mint condition. The renting process is straight forward and easy to understand. Raylo communicates well and also lets you know in time when your... See more

Easy application process, if your credit score sucks, you ll just pay a tenner more than advertised, delivery by DPD, tracking number etc. raylo app to track your service , payments, options etc. pay... See more

Express dispatch. I’ve ordered refurbished PS Vr2. All works , amazing opportunity to test tech before buying . My gear had some normal marks after using which is fine but just in case I’ve done p... See more

Easy to deal with. Smooth and easy transactions with decent information. I was a bit dubious about a refurbished phone but it was spot on. Plus a protective case and screen cover. I went for the mo... See more

I’ve had a great experience with Raylo. The process is straightforward and sustainable, but what really stands out is their customer support. I was dealing with Sinead, and she was absolutely brillia... See more

Absolutely great! I dont think I’ve ever had a simpler better online shopping experience. Everything plain simple straight forward and quick. Everything arrived fine without issues. Products work gre... See more

Firstly leasing tech which loses most its value is commonsense, tge price compared to main suppliers like ee and even giffgaff was dramatically lower, the order arrived very quickly, well packed and... See more

My Existing Mobile suddenly started being faulty and I couldn't afford a new phone or expensive monthly contract, came across Raylo via Google search and so many choices and prices etc to choose from.... See more

Found this company by chance after an internet search and so glad I did. Amazing range of products and very competitively priced. Ordered a new iphone 16 and was delivered within two days. The packag... See more

I decided to get a refurbished PS5 from Raylo after weighing up the pros and cons of buying outright etc. The console arrived the following day and I set it up. Unfortunately the controller supplied h... See more

In the long run it is cheaper to lease as the pace of change increases within Tech hardware. It means you keep your tech right up to date by refreshing once a year or biannually. Raylo is efficient a... See more

Such an easy order, next day delivery, superbly packed, great price. What a good idea leasing is. I'm currently persuading the members of my family who are due upgrades to do the same. So good not... See more

I suggest to anyone that you stay right away from this company. I have tech with them and they act so caring and compassionate and then leave you to rot. Having a conversation with them is excruci... See more

Excellent service, securely delivered I purchased for my partner, but unfortunately she had already ordered one from Amazon. So gave to my 7 year old daughter, she is so happy now. Thankyou very much... See more

Ordered an iPhone 16 from Raylo. It arrived as promised yesterday. What impressed me most about the site was how user friendly it was. I hate ordering tech online as I’m not particularly techy! But th... See more

Absolutely shocking customer services who just tell you they have no update about a returned device and just need to wait a few more days. Ive been waiting over 2 weeks since they've received my devic... See more

absolutely shocking they set a d/debit up but collected it late and took out 2 days later (not a bank holiday or weekend) & charged me £29 late payment fee -worth noting all previous d/debits we... See more

Already had device with them when got notification that I could add another. Chose 17 Pro Max, picked on Friday for delivery on Saturday. Received email on Friday at 19:30 advising that there had been... See more

A follow up to my seven month issue with one lease. The direct debit in question was reinstated correctly this time & payment was successfully called for a few days before Christmas. Hopefully no mo... See more

I ordered AirPod pro max delivery for 2nd of January, all I got was messages telling me to complete my order, when I eventually got to speak to someone they said that was an auto message sent out,... See more

Sent me broken laptop - from day 1 not working. does not work despite claiming to be refurbished. Also no assistance at all from call or emails beyond tedious request to fill out warranty form… do not... See more

Bought a Nitendo switch 2 with animal crossing, later found out that the game was just a voucher to buy it, it didn’t work on Amazon and after speaking with four different representatives. I’m left p... See more

Did not deliver the items I ordered, first stated it was because we were not home, even though on the DPD tracker it stated they recalled the delivery. Then said its because I didn't reply to an e-mai... See more

Leased two iPhones from 2021 & 2023, then wanted to end lease so returned phones in mint condition- paid up in full - had to wait 2 months then chasing to close my leases and was then told one of m... See more

Living on a low income for the past year, I come across raylo and tried to get a new phone that was affordable to rent. Everything looked okay until it came to the checkout and they had recalculated t... See more

Was unsure at first as a first time user, but read the reviews and all seemed legit so I took a gamble and it paid off so after going through everything, selecting an Ipad and being accepted, I re... See more

Sent faulty device won't even turn on expecting to have it replaced they say they will repair it. Its never been on never worked totally faulty out of box and they want to repair it and send it back e... See more

I think you should in bold capital letters on the warranty ensure people do not remove the tab/ seal when you receive a new phone, as you then class as used and cant say its brand new, absolutely 100%... See more

Needed an updated phone. Saw Raylo online media then had a good look at the websitewherw i found great refurbished phones. I came across the Samsung S25 Ultra where i loved all the features it ha... See more

Was a bit skeptic about Raylo but the option to have the latest tech at an affordable price led me to giving it a go. Although delivery time was much longer than the advertised “Overnight” this was du... See more

Awful. Customer service doesn't exist. Faulty phone received. Continue to charge full monthly installments yet only way to get a working phone is have no phone for a week rather than send replace... See more

Although there is a great selection of tech and lots of flexibility in the contract options, next-day delivery is not assured. Had to wait 2+ weeks to receive a laptop. Delivery updates are not provid... See more

So glad I found Raylo! The prices are more than reasonable, and plans are very flexible. There delivery service is rapid and customer service has been excellent so far. I would definitely recommend Ra... See more

Brilliant service thank you! Alternate colour offered when out of stock & anticipated long wait. Immediately dispatched, received next day. Nice touch, screen saver & case included too! As I had alrea... See more

raylo. Service was excellent very professional. I particularly like the security checks for fraud and as far analytics. Very good these processes help to keep the prices low and keep people away from... See more

Ordered an iphone 16 was dispatched to the courier(parcelforce). Phone was delivered to wrong address and has disappeared. Corrosponded with Raylo for a couple of day getting no where. Last coupl... See more

The Raylo upgrade experience was fine, but Raylo let down by their logistics partner. The phone was delivered a day later than I was initially advised. That wasn't a big deal (maybe due to the snow?),... See more

I rent an up-to-date mobile phone from Raylo and I’ve been really happy with the service. The phone I received is current, in excellent condition, and works perfectly. What really stands out is th... See more

Raylo ??? Customer Service is utterly useless, no consideration for a long term client!!! I have been ignored via their pathetic WhatsApp support group since they rejected my warranty ret... See more

Excellent customer service, very easy to purchase and very prompt delivery. Bought for my partner as his other phone was useless. But having a new iPhone it was very easy to set up, so I am very pl... See more

Fantastic experience buying the PS5 Pro. The ordering process was simple, and it arrived earlier than expected. The console itself is a beast—runs much quieter than my old launch model. Great service... See more

I was amazed, thank you Raylo.I was accepted with in hrs of applying and my Dyson airstrait arrived the next day via DPD . All the relevant information was In box with item and its amazing ..Raylo hav... See more

Superb quick service and delivery but it's an absolute joke that you don't own it after the payments end and it's like a lease car where you have to pay again when the payments have finished so techni... See more

Raylo is absolutely AWESOME Delivery RAPID Quality of a ‘new’ marked product, very good received a B grade id say little mark on the case of laptop BUT its overall quality lives up to a ‘new’ p... See more