Reevamp Reviews 35

Scam,

Please be aware all before purchasing the phone reevamp, they are totally scam and fraud, i ordered new iphone 14 pro max, and they delivered 2 years old phone, camera was damaged display was replaced, then i start trying to get refund and thanks god tabby was involved and after 1 month they refunded me the money and they deducted 140 dirhams. after all they were still in profit.

Very happy with my purchase from Reevamp. The phone arrived quickly and looks almost brand new. Everything works perfectly and the process was smooth.

This company's products are not good, please don't buy. No response.They are very bad.

I was honestly thinking of changing my mind but I was wrong ,I ordered for I phone 14 pro max but trust me I got the best ,thank u reevamp IAM a satisfied customer and to order next time

I was hesitant about buying a refurbished phone, but it turned out amazing. The device looked brand new, the battery is solid, and it even included helpful extras. Definitely one of the best purchases I’ve made this year.

I ordered 15 promax 256 GB in the October end, first they delayed the delivery for 1 week, to compensate the late delivery, they upgraded the device to 512GB, after receiving the device, there's network issue with the device, I registered complaint and they arranged to take back the device, they replaced with another device but with 256GB capacity. They took 512GB device from me and replaced 256GB device, stating this is what I ordered. Its more than 10 days now, since I have been sending reminders to their support team but not responding at all. Very poor service and response, I don't know how they are dealing, they do not have a dedicated office in UAE.
Sharing the follow email sent to them but no response.

Reminder!!!!!

From: dinesh singh
Sent: Sunday, December 14, 2025 9:51 PM
To: Reevamp Support
Cc: Reevamp.me
Subject: Re: Order no 28735

Reminder!!!!!

I didn’t think I’d receive a phone that looked this good. It feels almost unused, the battery is strong, and everything works smoothly. The fast delivery made the experience even better, so I’ll definitely order again.

My experience was great from the very beginning. The device looked fresh and clean, and the performance has been flawless so far. I really appreciate how simple and stress-free the entire order process was.

I was genuinely impressed with how quick everything was handled. The phone arrived earlier than expected, and the condition was spotless. It runs perfectly, and I’m happy I trusted Reevamp with my purchase.

The order reached me the next day, neatly packed and in mint condition. I’ll surely shop here again.

Help desk center is very helpful and polite they assist on time at anytime they will help appreciate this helpdesk support

Terrible Service. Sent me the wrong phone color and never replaced it.. customer service is very slow and not at all helpful. No way to speak on call.. only whatsapp chat and they answer back when they feel like. Stay away!

Absolute horror. The iPhone 15 Pro that I ordered was did not match with what was delivered (I ordered a 512GB version and I received a 256GB version) and ever since (now 2,5 months and counting) it's been never ending empty promises of a courier to pick up the phone and Reevamp to refund the purhase. Customer service is non-existent and takes forever to even get an automatic response that someone will get back. Stay away from Reevamp!

The device came in good condition, I personally like what i got. It was US version factory unlock comes with 1 year warranty which is good option.

Be Careful..... Be wise!

I bought an iPhone 12 Pro with 100% battery health, and it's in excellent condition almost like new. It comes with a back cover and a screen protector. It was a great purchase

Fraud they are selling fake iphones I bought 13 pro max the whole phone was not original*

Be aware they don't have registered trade in Dubai

good service but product i will buy like new but its not perfect

Shocking service from start to finish. Ordered a phone on 12th December and they didn’t send me an invoice or receipt on purchase so I had to ask for my order number over a week later. The purchase doesn’t show on my online account either. When the phone did arrive they sent the wrong phone to what I had ordered and when I asked to have it replaced, was ignored by customer service. That phone was then faulty and kept freezing so I sent it back as requested and was left with no replacement phone. Was told I would receive my new phone the next day but nothing. After numerous contact with customer support, I was told it would be delivered on at least 4 different days and still nothing arrived. It is 4th January now and I am still without a phone and customer support just ignore my messages. Awful customer service, terrible quality product and a scam of a company. Would never use again!!

Great product, worth the price and fast delivery