Smooth, efficient, successful. We were lucky to have chosen RentalCover for our self-drive 4x4 travel in Namibia. Our claim was quite simple and small (destroyed tyre), but both purchasing the polic... See more
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Company details
Written by the company
RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.
Don’t let rental car damage cost you thousands!
Written by the company
- Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
- RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
- Compatible with ANY rental car company WORLDWIDE!
50% cheaper than the insurance offered at the rental desk
If you find a cheaper policy just email us the quote and we will beat it.

Contact info
New York City, United States
- rentalcover.com
Replied to 95% of negative reviews
Typically replies within 48 hours
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Understand what you might have to pay upfront
Very helpful at explaining process, prompt to refund me when all documents were submitted.
BUT
At my first conversations with RentalCover, I was told I didn't have to pay the car rental company invoice for damages, that I should forward the invoice from them to RentalCover. However the car rental company refused to provide the documents I needed for my claim until I paid them first. I can understand why a car rental company would do this - given that their customers could be overseas tourists, but it was a problem for me as I didn't expect to have to pay the damages invoice, and they took a long time to process the invoice. So i was disappointed that RentalCover didn't give me accurate information at the start.
I had an excellent experience with…
I had an excellent experience with RentalCover. Their response time was very fast, and the claims process was smooth and straightforward. My claim was reviewed and approved quickly, and the payment was sent without delays. I really appreciate their professionalism and efficiency. Highly recommended for anyone renting a car and looking for reliable protection.
Simple, clear and competitive
Simple, clear, and competitive price
So far, I have not had the need to make any claim, so there is no feedback about that.
But other than that, I am happy
- Excellent service that will save you a lot of money if you have an accident or even just scratch your rental car.
- Excellent service
- Excellent value for money and very cheap compared to full cover you get from the rental companies or from the broker or website you book from.
- And most importantly the claim process is simple and straightforward. I had a claim and actually from submitting the claim it took 2-3 days for approval and another 2-3 days to receive the money in my account. You just need all the documents and accident/ damage reports from the rental company.
- I travel frequently and usually I rent a car in Europe and other parts of the world. This is the first time I had to make a claim so I can really evaluate the service and its value. I will never rent a car in the future without a RentalCover.com insurance.
Never lets me down this cover and is…
Never lets me down this cover and is very cheap, but covers everything .
Incredibly quick and simple service to…
Incredibly quick and simple service to get paid back when I had a windscreen chipped on a rental.
They worked so fast in getting our…
They worked so fast in getting our money back to us with almost no hassle at all. Will definitely use them again.
Top service
Clear information with quick and straightforward service. Top notch. 5-stars for me.
Very slick and efficient process
Very slick and efficient process. Submitted my claim on the Sunday and was processed and paid by Wed evening.
Highly recommend using them for car hire excess cover
Our damage claim filing was a first time experience and was overall successfully paid
I was going to leave a 4 star review because the process to file my rental car damage claim which was my first, took a while until I figured out who I had to speak with or email to start a claim. I was initially communicating no with Rental Cover Claims department. Secondly when I made my rental booking I mis typed my email which was what Rental Cover had and that caused some delays for claim to be paid. Will not lie about starting to get nervous because the reviews I had read about the rentalcover insurance were 98% positive and their damage claim process was described as easy and quick. It took 6-8 weeks approximately to resolve my claim but claim was paid and the delays were caused by the two things mentioned. Thank you to the personnel that I had the chance to speak with through my claim process for their patience. Excited to say they do pay for claims provided one sends them the proper documentation for damage claims. Overall satisfied with having chosen to buy their rental insurance plan and their very professional customer oriented demeanor every time I contacted rentalcover.com via phone or email. Hence the 5 star review!
RentalCover's process is clear and smoothy
RentalCover asked me to provide supporting evidence clearly . Besides they also provide Chinese language .
They response is quick and on time.
All the claim processes are efficient and quickly proceed. Well done.
reliable and quick process
We used RentalCover through Expedia while booking the rental car. We had a windshield damage during the trip. The claim submission was clear. Once we provided all the documents they needed, we got our money back within 3 days.
Great experience
Affordable additional insurance and easy claims process
Affordable additional insurance coverage for rental cars we used in Canada for a 3-week trip. Covered us on 3 separate rentals, and was very seamless. We had to make a claim because of minor damage to one of our rentals due to a hit-and-run. Claims process was completely online, and was truly easy to do. Claim approved within 2 days, and the money was in my bank account 2 days later. Super impressed and will use Rental Cover for all of my future car rentals.
Raised a claim where I was unfairly…
Raised a claim where I was unfairly charged by the merchant on the basis of dispute clause in terms which cover "unfair" charges. Rentalcover refused to acknowledge this & rejected the claim twice.

Reply from RentalCover.com
used ones and had great experience
used ones and had great experience. now I don't go out without
Excellent service
This was the first time I used RentalCover, and it also happened to be the first time in my life I had to deal with a car damage during a trip. As you can imagine, I was pretty anxious about the whole paperwork, wondering how all this can work electronically and come to an end. In fact, it was the smoothest procedure I could imagine. I easily submitted all required documentation (everything is very clearly explained step by step), my claim was approved in three days, and I got paid one day after. It goes without saying I strongly recommend RentalCover and will use their services in all my trips from now on.
Efficient and Effective Cover
Easy to book insurance as part of the Booking.com cars process. A change of plans required cancelling the original car and rebooking another for a longer period and the insurance cost was promptly refunded.
A claim was lodged for slight wheel damage during the hire and within 2 days RentalCover processed and paid my claim in full. Happy Customer!
Rental Cover was great
Rental Cover was great. I rented a car and returned it after close. They told me that night that I had rim and tire damage which I had not noticed, but I did hit a curb. Rental cover's process was easy and FAST!! Highly recommend!
Extremely happy with the claim process…
Extremely happy with the claim process for a broken windscreen. Would not hesitate to recommend RentalCover for insurance. I will be using them again next month.
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