Rilonson Reviews 135

I wish I had read reviews before buying from this website. I too was duped into thinking I was buying a physical book when it was an ebook. They gave me a choice to select hardcover or digital somi se... See more

I also fell for this false advertising, ordered a hardback book which didn’t arrive. Contacted the company who told me I’d ordered an e-book, which I knew I hadn’t. Checking my bank statement, the p... See more

Same as all other reviewers, purchased what I understood was a hardcopy, when failed to arrive contacted Rilonson who told me I had ordered an ebook. Hadn't! Have complained & reported the website t... See more

Don't touch with a barge pole. Same as everyone else. Ordered what was described as a hard back physical book only to receive a download link. Lots of denials by the company and refusals of a refund... See more

I wish I had read these honest reviews as I have had exactly the same experience. I thought I had ordered a hardback book on their site with free shipping however on chasing up anticipated delivery w... See more

Website advertises hardcover books which I bought in good faith as a gift. An ebook link was sent. I did not request or want this. Refund refused. Reported to trading standards and bank. Once their er... See more

Ordered a book, filled in delivery address etc, then find a download link in order confirmation. Turns out you're ordering an ebook, but at NO POINT does the website tell you this! It completely foo... See more

Purchased a hard copy of a book. The book’s condition is stated as “NEW”. Delivery address was required to complete the transaction. Yet when the book did not arrive and Rilonson was question... See more

ABSOLUTELY OUTRAGEOUS Same as everyone else..I thought I had bought a hardcover copy of a book only to receive a download link. Only the generic email reply to my initial complaint, no reply to my fur... See more

Same problem as others, unfortunately. Ordered what was described as a hardback book, only to receive an e-book. My request for a refund was declined - their email said "Unfortunately, as this is a... See more

Would give 0 stars if i had the option Same as all the other reviews - website says hardcover format, no book arrived and when I contacted them they insisted I had ordered an ebook. After several e... See more

This is a new website scam, same as zohobok. Report the company to trading standards, if you’ve bought a book claim back on your bank account and always check trustpilot before purchasing on unusual... See more

Never recieved book. Emails have been ignored. I have had to make a claim for the money with my bank. Edit: I emailed again, got a generic email back saying I had actually ordered an E book. I po... See more

Like everyone else that where misled by this site - nowhere does it indicate that the only thing they sell is eBooks. All the language and ordering process talks about 'real' books. The only p... See more

Avoid!!! Buy elsewhere! They advertise and sell books like they are physical books, but then just send a download link instead. For the product I ordered it said the format was hardcover, but then... See more

Ordered a hardback book and then received a pdf copy. Double checked the website and no mention that it wasn't a physical book. I emailed and complained and they started refunds were not possible. Aft... See more

Scammed in the same way everyone else has been. Ordered 2 hardcover books, checked on website for any indication is was an ebook (to which there is none), gave delivery address details, and paid. On... See more

Unfortunately same experience as others. Bought a hardcover book, which never arrived. Was then told I'd bought an e-book. I asked for a refund and was told not available. I have reported to resolver... See more

Like other customers, I found it impossible to find a statement on Rilonson website that they only sold e-books. Only after making a purchase and asking when the book would delivered was I told it was... See more

Like others I ordered a hardcover edition of a book only to be hit with a digital download, I contacted straight away after reporting them to trading standards and on the gov.uk phishing site. They re... See more

I ordered a book on 30 November. By 12 December nothing had been received despite the site saying hard copy book price was what I paid. Like many other comments I wish I had checked before ordering.... See more

If I could give 0 stars I would. I wish I’d seen these reviews before buying on this disreputable sight. Same as all the others, purchased a book advertised as hardback, no email confirmation receiv... See more

Unfortunately, same experience for me. I purchased a hardcover, but upon going to check when my book would be delivered I’m met with the e-book. Came on here to see others have had the same experienc... See more

Do not buy. This company advertises, accompanied by photos stating so, that they sell ANY kind of reading matter from Hardbacks to Ebooks. However after your hardback order fails to arrive, you... See more

Ordered a book. Expected hard copy. Only got e-link Fighting for refund. Promised refund repeatedly but having chased over and over I have now had a message saying refund on ebook was what was bei... See more

Same as other reviews- ordered what was described as a hardback book, no mention of digital download until the confirmation email, they then try to fob you off by saying they don't offer refunds until... See more

Extremly dissapointed and misleading. They are letting you choose hardcopy for your book, fill in a delivery address, etc and then they send you a link for an online book. They have a standard templat... See more

Wish I had read the reviews before I ordered! Became suspicious. Description said, hardcover, order confirmation said order being processed, gave shipping address, free shipping, said delivery by ..... See more

Only giving 1 star as unable to leave 0. Wish I had read these reviews before purchasing. As with everyone else, advertises books as hardcover but then send E-book and argue constantly whilst refusin... See more

Same as everyone else here, I always check reviews and didn't this one time! Ebook sent even though it was stated as a hardback. So annoyed with myself! Update... In contact with company, explained... See more

Avoid at all costs, as everybody else received an ebook. I wrote and received a generic email saying they don't sell the hardcopy and told no refund, I threatened with Trading Standards due to them... See more

Purchased hardback book. No confirmation emails. Tel number dead, customer service email told I brought e book. They won’t refund. Absolute scam Payment taken does not match name of site

They advertise the books as hardback but send you a Download version, the customer care is shocking, the email reply is the same everytime just saying this is a download, not actually dealing with the... See more

Absolutely gutted I didn't check for reviews regarding this scam site, as others have stated, book described as a hardback "book" NOT an ebook! I have requested refund but an not hopeful so will open... See more

Same experience as all others, ebook received and trying to get refund. Feel I have been scammed. I ordered hardback from Amazon instead and received it next day, cost £3 more, but hey I got an actual... See more

Same thing has happened to me. I thought I was ordering a hardback copy as that's the format I selected and as soon as I'd made the payment I got a link to an ebook. No mention made before this as I w... See more

If I could give a zero for Rilonson books I would. I thought I’d bought a book, but was told it was an ebook.. like everyone else .I bought a book Always Remember. Rilonson.uk. . Advertised free del... See more

As other reviews, DO NOT BUY FROM HERE. I purchased a hardcover, but upon going to check when my book would be delivered I’m met with the e-book. Came on here to see others have had the same experie... See more

Ordered a hardback book but when chasing order told it was an ebook. Told I cannot get a refund! No mention of ebook when purchasing. Blatant false advertising and from the other reviews looks like th... See more

Do not order from this company. It is a scam. Their website advertised the item I purchased as a hardback book with free delivery, and at no point did it state that the product was a digital dow... See more

AVOID - LIKELY A SCAM I ordered a book that was advertised by the seller as hardcover. On purchase the site advertised free U.K. delivery and estimated delivery date 1 week after purchase.... See more

Fake sites as all others no mention of ebook until email to chase up with them, have disputed transaction with my bank. Current interactions are them saying I am confused as to what I ordered. Tha... See more

Wish I had looked here first before buying. Same as everyone else, purchased a hardback (from the drop down option) only to be told they do hardback and refused to refund. Avoid at all costs. Have... See more

This company needs shutting down, I had the same experience as other reviewers - specifically selected a hardback copy and received a download. Had to push stating my rights for a refund to be offered... See more