Bought a Kawai CN201 bundle for my grandaughter. Arrived the next day but with the wrong coloured piano stool lid. Rimmers immediately changed it for one with a white seat. I'm so glad I dealt with a... See more
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Company details
- Musical Instrument Store
- Music School
- Piano Moving Service
- Piano Repair Service
- Piano Store
- Piano Tuning Service
Written by the company
Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK. We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). We also have stores on EBAY and Amazon retailing musical instruments. Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it. We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with. Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve. We sell a huge range of musical instruments such as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more. We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store with musical instruments for all the family. Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company. Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible. We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day. To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.
Contact info
Rimmers Music Online Unit 18 Centurion Ind Est, PR25 4GU, Leyland, United Kingdom
- 01772622111
- [email protected]
- rimmersmusic.co.uk
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Excellent customer service
I needed to check that I had the correct piano identified and Rimmers customer service offered appropriate help to get it right. I had problems with the online payment system and the rep was extremely helpful in helping me to get it sorted with my bank. The piano itself was delivered on schedule, which was perfect as I had set a specific day aside to be in to receive it. I'm confident that they will help with any follow-up questions, although everything is working perfectly so far.
Competitive price and swift delivery
Around 10 years ago we bought an upright Boston from Rimmers for delivery to Belgium and we were very satisfied. Now, buying a portable Kawaii ES120, once again Rimmers emerged as the most competitively priced at £519 (although annoyingly I have just seen it on sale in Bath, near where we now live, for £495!). Once again the purchase process and delivery were straightforward and we are really pleased with the instrument.
Excellent all round transaction from…
Excellent all round transaction from order to delivery. Also very helpful on follow up telephone question about accessories.
Great service.
Clear website. The product I wanted. A good price. Fast delivery.
I've loved Rimmer's online demos for a long time but this is the first time I've shopped with you. A very positive experience and one I'd happily repeat!
Excellent service
Very helpful. Very quick delivery. Well packaged and easy to assemble with help. Good quality product so far. Very much enjoying learning to play the piano.
Excellent service
We bought a Nord Stage 2 which was unfortunately damaged in transit. Pete could not have been more proactive and helpful and after attempting to resolve the fault with us over the phone, offered a full refund. Excellent service. Galaxy Thief band
Item was not in stock and took a while…
Item was not in stock and took a while for new stock to be received, no contact from Rimmers and when I phoned i was advised they were expecting new stock anytime.
I purchased the Yamaha P-223 digital…
I purchased the Yamaha P-223 digital piano bundle, including the stand, adjustable bench, and headphones, at a great online price. The customer service was excellent. When I had a payment card issue and my order was cancelled, the staff contacted me promptly by both email and telephone. That level of communication is exactly what you want when shopping online.
very easy to talk to
very easy to talk to. item delivered fast,and well packaged.
Super easy experience
It was super easy getting this keyboard order placed and delivered within a couple days.
very fast post happy with 27 note pedal…
very fast post happy with 27 note pedal board well packed
1st Class Service from Rimmers
I am very impressed with the service. The Customer Service line was very helpful from my initial enquiry through to purchase. The piano was delivered sooner than expected and the crew that delivered and assembled it were very efficient. I would highly recommend Rimmers and would not hesitate to use them in the future.
Excellent service
Excellent service, I recently purchased a fantom 0 second hand, tested, great condition, would most definitely purchase from them again, very helpful guys,
Recommended highly,
Bought a synthesizer
Bought a synthesizer. Super fast delivery. Well packaged. I'd definitely buy again
We would like to thank you for the way…
We would like to thank you for the way you managed our piano sale. From our first contact you have been entirely professional, keeping us informed of each stage of the sale.
The removal men were efficient and pleasant to deal with.
We hope someone has great pleasure from playing it
Great service ,the used Stage Piano was…
Great service ,the used Stage Piano was in great condition as promised
Keyboard Package
I ordered a keyboard from Rimmers and, as promised, it was delivered the next day. Unfortunately the box with the headphones that came with the keyboard had been crushed in transit and the phones were broken. Rimmers were advised and a new pair arrived within two days. Every contact has been dealt with swiftly, effectively and politely. I have been very impressed.
Bought a Kawai CN201 bundle for my…
Bought a Kawai CN201 bundle for my grandaughter. Arrived the next day but with the wrong coloured piano stool lid. Rimmers immediately changed it for one with a white seat. I'm so glad I dealt with a thoroughly professional piano dealership rather than a "box shifter". I'd had a go on the CN201 at their Chester showroom where nothing was too much trouble, so I felt very happy with my choice. 10/10 and a gold-star for a wonderful piano buying experience.
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