Rocket Loans Reviews 8,722

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the speed and ease of the funding process. Many reviewers appreciated the convenience of features like autopay and the ability to manage the entire process online. Consumers found the application process to be quick, with some reporting loan approval in minutes and funds deposited into their accounts within a day or two. People repeatedly mentioned the helpfulness and professionalism of the staff, with several reviewers specifically naming representatives who went above and beyond to assist them. Reviewers also appreciated the clear communication and the availability of various loan options. The company's service is commended for helping individuals consolidate debt, lower interest rates, and improve their overall financial situations.

Based on these reviews

Rated 5 out of 5 stars

Convenient and Fast Funding. I applied for a loan online and in less than 15mins, was appoved. Also money was in the bank by day 3. It was a breeze applying online. They gave me a discounted rate for... See more

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Rated 5 out of 5 stars

This was the easiest transaction I've ever had, downloaded the required documents, received confirmation in 2 days of my approval. Received the money in my account 3 days later. I even asked them to... See more

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Rated 5 out of 5 stars

Their process is fast and easy. Before even applying the terms, interest rates etc. is shown. They will run a soft credit check that doesn't hurt your score. Once that is approved they send several m... See more

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Rated 5 out of 5 stars

Quick and easy process getting a personal loan! Great rate, but my credit score is over 800, so got what I expected. I did have to upload tax documents because their system didn't recognize my incom... See more

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Rated 5 out of 5 stars

It was a good experience. Because I have 2 different places where money was deposited, it took a few tries to get them all the information. My bank would not allow them access to my bank account but I... See more

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Rated 5 out of 5 stars

I had a several offers for a personal loan and I am happy to select Rocket Loans because it was very clear to process my application in a timely manner. I needed $35,000 but because of your regulat... See more

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Rated 5 out of 5 stars

Convenient and Fast Funding. I applied for a loan at a GREAT rate and got the money by day 3. It was a breeze applying online. They gave me a discounted rate for setting up automatic monthly payments.... See more

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Rated 5 out of 5 stars

I was very surprised at how quick my loan was approved and how easy the process was. I owe this all to Mia, their customer service representative. She instructed me step by step (via telephone). She w... See more

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Rated 5 out of 5 stars

Ajanae and Mike were two of the nicest, most accommodating, and helpful people I've ever dealt with. This is like my fourth or fifth dealing with Rocket over the years, and it just seems to get better... See more

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Rated 5 out of 5 stars

I manage a 3-unit property I have owned for over 20 years and have had occasional "hick-ups". Sewer repairs, a water main break, several fence replacements, a new walk-way, roof repairs and rep... See more

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Rated 5 out of 5 stars

I researched and learned, as I have before. This experience let me weigh out and compare so many options. I checked their advisory options throughout to make sure I understood my choice. I did not fee... See more

Rated 5 out of 5 stars

The experience was very efficient, the transfer of information was simple and all online. The process from applying till signing was only a few hours. Banks take too long and are very inefficient. The... See more

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Rated 5 out of 5 stars

Rocket Mortgage makes it easy-to-use everything is streamlined to go smoothly. They don't hesitate to get back to you when you have a question. You know they're taking care of you're well being. I've... See more

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Rated 5 out of 5 stars

Rocket loans really helped me with my personal finances right on time. The staff were really helpful and professional. I’ll definitely use them again in the near future. I highly recommend Rocket loan... See more

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Rated 5 out of 5 stars

It's hard to admit and embarrassing, that I need some help with bills. The process was super easy, quick, and painless! It literally took me 6 mins from beginning to end! No phone calls! No having to... See more

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Rated 5 out of 5 stars

My experience was fast and smooth, very similar to the other five-star reviewers. The process was quick. I had switched from a refi-cash-out option to a personal loan. Funds were deposited the same da... See more

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Rated 5 out of 5 stars

Rocket Loans is a great financial institution that makes it very easy to barrow money and very professional with their process to set up automatic payments. They ensure money is in your account wit... See more

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Rated 3 out of 5 stars

The loan process was fine, but when we were paying it off balance in full they took a full extra payment that has NOT BEEN RETURNED. This was our 3rd & last time we will use Rocket Mortgage the last H... See more

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Rated 5 out of 5 stars

The application was so easy to fill out and I did the entire thing online in just a few minutes. I was approved quickly and given a choice of amounts and repayment methods. As soon as I uploaded the r... See more

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Rated 5 out of 5 stars

I was shocked I was approved for funds as I applied to multiple companies for a loan and kept getting denied or referred to a National Debt Relief (NDR) agency. I knew my credit was rock solid in term... See more

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Rated 4 out of 5 stars

Great: the application, processing, web services: all fast and easy, the APR was competitive. Poor: Payoff processing. It took 16 days (from posting date of the check) to indicate 'paid' on website... See more

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Rated 4 out of 5 stars

Rocket Loans provided me a fast, easy to access process to obtain critically needed cash for an emergency involving removal of a large oak tree, which had partially fell due to high wind. Other trees... See more

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Rated 4 out of 5 stars

Overall, a great experience getting my consolidation loan through rocket loans. Communication with me throughout the process was excellent and the money came very fast. My only complaint is, they... See more

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Rated 5 out of 5 stars

My experience has been outstanding. Securing the loan was an easy process. I recently lost my job and was unable to pay on time. I called Rocket and spoke with Jake. He was extremely helpful and r... See more

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Rated 5 out of 5 stars

Easy process & approved in minutes. Since I applied late Friday night, it was Tuesday before funds hit my account. 2 business days is reasonable & quick. Just be mindful if applying on the weekend tha... See more

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Rated 5 out of 5 stars

I had just completed a mortgage with Rocket when they offered me a personal loan. No way I'll be approved I thought, but I was coming up a little short in my real estate pursuits so I had to try. Wham... See more

Rated 3 out of 5 stars

Pros: The process was easy and funding was quick. Cons: Rates are a few points above prime and the costly 8% origination fee even with 800+ credit score. Credit unions offer a better value with n... See more

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Rated 5 out of 5 stars

I appreciate the ease and efficiency of taking a small loan based upon my equity. I bought my home in 2020 and it has been a joy to me. I have come across some unexpected medical bills and did NOT n... See more

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Rated 5 out of 5 stars

What else can I say other than WOW! This has to be the easiest loan I have ever gotten. I think it took less than 5 minutes to get the approval and two days later money in my account. Using it to get... See more

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Rated 5 out of 5 stars

The loan process was easy and upfront. I wasn't inconvenienced by the lender calling multiple times asking for information already provided on the application, or by wasting my time offering loans... See more

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Rated 5 out of 5 stars

ALLIE made my experience great! I had been trying for several hours over 2 days to complete the paperwork for a home improvement loan with Rocket and 1 other lender. No luck. Today, I finally dec... See more

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Rated 5 out of 5 stars

I was having a lot of trouble getting signed in to my Rocket account and Allie was able to help me troubleshoot all that. Then Allie walked walked me through the whole process of getting my new loan.... See more

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Rated 5 out of 5 stars

When I was in a tight position financially with strong income and future funds I knew were coming, I found an offer from Rocket Loans through credit karma. The process was easy and yes you will pay a... See more

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Rated 5 out of 5 stars

Rocket Loans process is a masterclass in efficiency and perfection. I have my home mortgage with Rocket Mortgage and I applied for a personal loan today.I was done with the process online and got t... See more

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Rated 5 out of 5 stars

Molly was great! We needed a little more capitol cushion for our childcare center and Molly was instrumental in getting us the information to apply for a personal loan. The money was in our account... See more

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Rated 5 out of 5 stars

If I had known how professionally my equity loan would be handled I would have tackled this much sooner. The experience was stellar and I felt in good hands all the way through. Perfect communication,... See more

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Rated 5 out of 5 stars

Although I don't know how much I like Rocket Loans, I will say the representative that helped me, Jakob, was great. He remained calm throughout even though i was very frustrated. He was able to reso... See more

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Rated 5 out of 5 stars

Great experience to fill application and get funds to my bank account within 2 days ! No cross questions straightforward unlike other lenders who asked me why u need money that I felt disgusting even... See more

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Rated 5 out of 5 stars

A straight forward and user-friendly online loan application that took just over 5 minutes to complete. Loan approval was nearly instant. Received a better than expected interest rate. Money was in... See more

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Rated 5 out of 5 stars

Needed a loan to pay off credit card dept so I started what I felt would be a tedious and stressful process. It started out with debt to income ratios, income and credit scores and waiting by the pho... See more

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Rated 5 out of 5 stars

Rocket loans has given me a road to financial freedom! After being denied by so many companies even though I have never missed a payment to my credit cards i will still denied a consolidation loan tim... See more

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Rated 1 out of 5 stars

I had a very negative experience with this loan provider. The terms were misleading, and the fine print included hidden fees and extremely high interest rates that were not clearly disclosed upfront.... See more

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Rated 5 out of 5 stars

The process was as advertised. I provided documents that were easy to access and confirm. The system communicated clearly and timely what was happening and/or what was needed. The funds came exactly w... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Loan Agency

About Rocket Loans

Written by the company

Simple. Fast. Personal Loans.

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Rocket Loans provides clients with a simple and fast personal loan experience. With loan amounts ranging from $2,000 to $45,000, our Rocket-fast technology can help cover any big or upfront costs in your life, including:

  • Debt Consolidation
  • Home Projects
  • Auto Loans
  • Unexpected Expenses
  • Special Occasions

Rocket Loans has a simple online application process, fast funding and easy payback plan. Explore how a personal loan can help you achieve more on our website.

Visit RocketLoans.com
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Still unsure how we can help? Visit our Learning Center for educational articles, loan tips, checklists and more:

Read Our Blog

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We like to think that our greatest asset is you – our clients! Let us know how we’re doing. Share your Rocket Loans story by leaving us a Trustpilot review. And if you are experiencing servicing issues or need help personalizing your loan experience, we’re here to help make things right.

Talk To Us

We’re also in good company. Are you looking for Rocket Mortgage? Our sister company offers different loan and home products, including mortgages. If you recently bought or refinanced your house through Rocket Mortgage share your experience using the review link below.

Review Rocket Mortage
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All personal loans are made by Cross RiverBank, a New Jersey state chartered commercial bank. Member FDIC, Equal Housing Lender.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Quick…..easy (almost too easy)……thanks…

Quick…..easy (almost too easy)……thanks to help from Nicole and Ali.

27 January 2026
Rocket Loans logo

Reply from Rocket Loans

Hi Linda,
We're thrilled to hear that your experience with Rocket Loans was quick and easy. That's exactly what we aim for! We'll be sure to pass along your kind words to Nicole and Ali – they'll be delighted to know their help made a difference. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Rocket I love the way you all have…

Rocket I love the way you all have treated us and have helped us along the way. You all have been there for us. Nothing but 5 stars from us

26 January 2026
Rocket Loans logo

Reply from Rocket Loans

Hi William,
We're truly touched by your kind words about how we've treated you and helped you throughout your journey. At Rocket Loans, our team is dedicated to being there for our clients every step of the way. It's what drives us each day, and hearing that we've succeeded in supporting you means everything to us. Your feedback not only makes our day but also reinforces our commitment to providing exceptional service to all our clients. We appreciate you taking the time to share your experience, and we're here whenever you need us again in the future!

Rated 5 out of 5 stars

It’s was amazing quick and soo easy

It’s was amazing quick and soo easy . They explain everything before and after very well

25 January 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Harminder,
We're thrilled to hear that you found our process amazingly quick and easy to navigate. At Rocket Loans, we're committed to explaining everything clearly both before and after the loan process. Your feedback confirms we're delivering on that promise! We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Wow! Easy

Wow, that was so easy. Now I can get some stuff done around my house! Thank you Rocket

25 January 2026
Rocket Loans logo

Reply from Rocket Loans

Hi Angela,
We're thrilled to hear your experience with Rocket Loans was so easy! There's nothing better than being able to tackle those home projects you've been planning. We appreciate you choosing us and hope you enjoy all the improvements you make to your home!

Rated 5 out of 5 stars

Rocket loans really helped me with my…

Rocket loans really helped me with my personal finances right on time. The staff were really helpful and professional. I’ll definitely use them again in the near future. I highly recommend Rocket loans for financial needs. Thank you again!

22 January 2026
Rocket Loans logo

Reply from Rocket Loans

Hi William,
We're thrilled to hear that our team was able to help with your personal finances right when you needed it. Our staff takes great pride in being both helpful and professional, and we truly appreciate your recommendation. We'll be here whenever you need financial assistance in the future! Thanks for choosing Rocket Loans.

Rated 5 out of 5 stars

The loan process was very simple

The loan process was very simple, fast, and seamless. If I needed to speak with someone, they were extremely helpful, polite, and professional.

12 January 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Walter,
We're thrilled to hear that you found our loan process simple, fast, and seamless. At Rocket Loans, providing exceptional service is our priority, and we're glad our team members were helpful, polite, and professional when you needed to speak with someone. Your positive experience is exactly what we strive to deliver for all our clients. We appreciate you taking the time to share your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Amazing and simple experience

Amazing and simple experience. How can I refer my family member?
Wendi

29 December 2025
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Wendi,
We're thrilled to hear you had a positive experience with Rocket Loans. While we don't currently have a formal referral program, you can absolutely tell your family members about us! The best way to refer someone is to simply share your experience and direct them to our website at RocketLoans.com where they can learn more about our personal loan options.

Your recommendation means the world to us, and we appreciate you taking the time to share your feedback. Thanks for choosing Rocket Loans!

Rated 5 out of 5 stars

Simple excellent process

I had good credit but what a simple process to get a loan at a fantastic rate. Completed it in just a couple minutes and was approved within minutes and had funds the same day. Have my home with rocket mortgage as well. Really can’t express what a wonderful company they both are to work with.

15 January 2026
Unprompted review

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