Misleading products and very disappointing experience. I ordered a Nano toothbrush and Selene V34 purple toothpaste as shown on their website, but received completely different unbranded items. The to... See more
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I ordered a Selene nano toothbrush buy one get one free. I assumed it would be good quality because they were boxed and not cheap. They were not as advertised and arrived in a plastic bag. Also a lot... See more
Nope. Not soft. Nowhere near as soft as regular sensitive store bought toothbrushes. Also after one brush the bristles started coming loose in my mouth. I echo the sentiments of the other poor here. L... See more
Selene toothpaste tablets quotes “no BS” on front of jar, but if you look at the fine print in back, contains a warning label it with sodium laurel sulfate in the ingredients. Immediately threw the ta... See more
I definitely got duped
I definitely got duped. Order is coming from overseas and no branding on product. Almost 2 weeks to arrive. Do not purchase.
Don’t purchase from this company
I ordered a Selene nano toothbrush buy one get one free. I assumed it would be good quality because they were boxed and not cheap. They were not as advertised and arrived in a plastic bag. Also a lot smaller than the ones I have been using recently which were excellent but sadly are no longer available. Wont waste more money on postage sending them back to China and have thrown them away. Don’t buy from this company!
Had such high hope from their IG page
Had such high hope from their IG page. Took weeks to arrive & then arrived in a plastic bag, no logos, no product info or company info. Do not bother buying…
Scam
Scam , not as advertised . Cheap toothbrushes arrived in a plastic bag
Nope
Nope. Not soft. Nowhere near as soft as regular sensitive store bought toothbrushes. Also after one brush the bristles started coming loose in my mouth. I echo the sentiments of the other poor here. Long shipping too. Avoid.
Cheap misleading products
Misleading products and very disappointing experience. I ordered a Nano toothbrush and Selene V34 purple toothpaste as shown on their website, but received completely different unbranded items. The toothpaste was a different brand (EELHOE), the toothbrushes didn’t match the photos, and nothing had Selene branding. Everything arrived in generic packaging and feels like cheap drop-shipped products. Not what was advertised at all. I’ve contacted customer service requesting a refund.
It’s a scam
It’s a scam, cheap plastic toothbrushes from China, not branded or packaged as displayed on their website, arrived in temu style plastic bags. Been had!
Scam
Sucking! Order took way longer to arrive than stated when buying,as they’ve come from China. Toothbrushes came in very cheap packaging, nothing to say what the product is and where it’s come from. Brushes look nothing like advertised!!! I paid over £16 for a buy one get 2 free and received cheap, made in a basement, 2 (not 3 as advertised) brushes. What a scam!
Contacted them but so far no reply 😂 apparently when I’ve received it, if I contact them they will give me return details and give a refund once they’ve received it back, so that’s basically my money gone 😂 don’t fall for this and if you do, please don’t use the brushes, they don’t smell like they’re good for your teeth 😬
SCAM I will NOT put these toothbrushes in my…
I will NOT put these toothbrushes in my mouth! I purchased four toothbrushes and they arrived with absolutely no logo, company name, brochure, information, nothing! This is a huge red flag. I contacted the company and never received a response.
After reading another review where someone got some type of sores or something in their mouth after using the toothbrush I’m glad I didn’t use it. They’re most likely not even packaged in a clean environment.
I got a email today saying “we’re glad you like our product, please leave a review”’then the link takes you to their website to make purchases but you are unable to leave a review. The comments on social media have to be fake. I’m tired of these people stealing from us!
Selene toothpaste tablets quotes “no…
Selene toothpaste tablets quotes “no BS” on front of jar, but if you look at the fine print in back, contains a warning label it with sodium laurel sulfate in the ingredients. Immediately threw the tablets away. Tooth brush is soft, used once, later that day, the inside of my gums were raw and peeling as if the bristles contain something toxic in them. By next morning I had a layer of crust/ scab inside my jaw. This is a scam that can potentially cause health problems. Do not waste your money!
Company is a scam
Company is a scam. Misrepresenting their products, it's just generic Chinese drop-shipper with no accountability. You will not get a refund for your product; they will not respond to you. Avoid.
Stay Away!
Simply put, do not purchase anything from Selene. I purchased an electric toothbrush. The battery life is poor. The pulsation is poor. I reached out to them for a refund and they conveniently did not respond. Stay away!
VERY DECEPTIVE WARRANTY!
I purchased 12 Selene Nano Toothbrushes, which per their website come with a warranty that provides lifetime free replacements. I requested replacements under warranty but received only 3, not 12 toothbrushes. I wrote to customer service and was told only 3 were covered. WTF? I wrote back to them multiple times and never received a reply. Obviously very deceptive store policies, I'd recommend not doing business with Selene.
Not worth your money
I bought the electric toothbrush 8 months ago. Worked well for most of it. However, the toothbrush broke down acter 8 months of using. The ‘on button’ caved in without any excess pressure and stopped vibrating. I emailed the company and no response at all. The oral-b braun cheap ones outperforms this one. Not worth your money at all. Poor customer service at that too.
Horrible customer service
Horrible customer service. Never responds. Charger for the toothbrush broke after 4 months and they never responded. Chinese bullshit.
Would give 0 stars if I could
Would give 0 stars if I could
Scam my gums haven't stopped bleeding since I started using these avoid atall costs never had this problem in my 32 years of living!
DO NOT PURCHASE FROM THIS COMPANY!
Having bought the manual tooth brushes and found them fantastic, I decided to upgrade to an electric version. It worked well for a couple of weeks then wouldn't recharge properly. I received no reply to any of my messages (website, email and FaceBook). Then it stopped charging completely and the on/off button collapsed into the handle! Looking at other reviews (and I wish I had looked before I purchased) this is the normal way this company treats its customers. The 'Lifetime Guarantee' means nothing... the customer mean nothing..... They've got your money, and now you're on your own! PLEASE do not buy their electric toothbrush.... you can get a better one at a fraction of the cost elsewhere.
I do not recommend
I purchased the electronic toothbrush and at first I loved it, as promised my teeth felt clean and it was gentle on my gums and the charge did last 6 weeks. But then the charging base didn't work and after multiple attempts to contact them to get a replacement I've heard nothing.
They have not responded and now I have a useless toothbrush, electronic waste which is terrible for the environment and I've lost my money.
I do not recommend. Do not waste your money.
Tried to contact them to return some…
Tried to contact them to return some products for over a month. Still waiting. DO NOT BUY
Run shady company
Run! Shady company. Poor quality! Brush falls off while using. Reached out 3 times and no response.
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