Yes it is better than other fibers example toppik and other brands. The reason being it sticks to hair more than others but on rubbing or excess water it does come off too. So yes it is better but you... See more
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Company details
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Premium men's grooming for hair loss confidence. Waterproof concealer powder + styling compatibility. Works under wax, gel, spray. Professional-grade coverage, everyday use.
Contact info
United States
- [email protected]
- tryhairo.com
Replied to 64% of negative reviews
Typically replies within 1 week
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I like this product it is easy to use…
I like this product it is easy to use without getting the hair fibers all over the counter But it does come off on the pillowcase at night and does come off on my work out towel when i sweat.. That is the only 2 things i do not like.i guess it is a small issue and better than having a bald spot on the back of my head or . but maybe i should rinse my hair before bed & be careful when i sweat and wipe my head on towel or someone's couch,,
Ordered the wrong shade by mistake and…
Ordered the wrong shade by mistake and emailed support. They sorted it straight away sent me correct one for just shipping cost. really impressed with how they handled it, product itself is great. will be a repeat customer for sure
the thinning on my crown was getting to…
the thinning on my crown was getting to me but this covers it perfectly, feel much better now
Wate of money…
The product is a massive wate of money and I would like a full refund. The product does not work at all as advertised, it rubs off effortlessly on your hands, it does not bind to your hair at all, and its certainly not waterproof (literally says waterproof on the packaging so I hope I dont get the same response as others i.e. "we dont says its waterproof"). The product is basically like makeup or paint and just rubs on anything once touched. It also makes your hair look really matted and unclean...almost a greasy look. Stick to fibres, they at least look natural.
Amazing support from Rwanda
Amazing support from Rwanda! I ordered the wrong colour and with no time at all I had quick responses and all dealt with! Thanks so much team.
Great job 👍🏻
Great product and customer service
Great product. Way better than Toppik. More natural looking, lighter and easier to apply. Customer service is friendly, prompt and helpful.
The shipping takes a while but the…
The shipping takes a while but the product is a success.
ordered 2 pots couldnt be happier
Disappointed
Not happy with this product, definitely not as advertised.
Its just like a coloured dye or powder that darkens your scalp to give the illusion of full hair. It definitely rubs off in your hands and is very messy. The hair fibers product is a much better option than this product, even though that also rubs off and is messy it looks much better out of the two.
Great experience from start to finish!
Great experience from start to finish. Great product. Easy to use. No issues. Long-lasting.
It works!
First of all: this product works and it will truly help you with your hair density. Customer service is good, Rwanda has been very helpful (I had to contact them for a shade swap and it was easy, had just to pay the delivery fee). The parcel takes a while to arrive at destination but possibly this is how the company can offer bargains and keep the price affordable. Overall a great experience, I'm now a brand new customer and have already ordered again. Thank you!
Easy but foremost a great product and service
Easy but foremost a great product! Easy to apply on with the brush which is incorporated in the product. Works very well, even after a rain shower.
Great service from Hairo as I haven’t received my first order. They just sent me a new one straight away.
Living in Hawaii I thought it might…
Living in Hawaii I thought it might take a long time to get to me but it actually came in the mail pretty quickly. The product does what it says it does and I am very pleased with the results.
Excellent customer service
Excellent customer service, accidentally ordered the wrong colour and noticed straight after I'd ordered. Got in touch with them straight away and they managed to swap it to the right colour. No dramas. Couldn't of asked for more.
Yes it is better than other fibers…
Yes it is better than other fibers example toppik and other brands. The reason being it sticks to hair more than others but on rubbing or excess water it does come off too. So yes it is better but you have to be careful not to expose your head to too much water or a hard rub. Another issue is that the quantity per pack is too little. Otherwise yes overall it is a better product that normal hair fibers available in the market.
Easy process
Simple, straight forward process and delivered in a couple of days.
Buy 2 Get 1 Free Offer
I originally ordered the 'Buy 2, Get 1 Free' deal but only received two items. After reaching out to customer service by email a few times, the missing pot was mailed to me. I appreciate the resolution. Thanks!
Great product
Great product. Only issue i have is that the compact mirror is too small so cant really use it to apply.
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