Universal Relocations Reviews 2,410

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's top-notch service, highlighting the staff's friendliness and helpfulness. Consumers appreciate the team's transparency and constant updates throughout the entire relocation process, from the initial estimate to the final delivery. People are particularly satisfied with the prompt response times and the efficient handling of inquiries. The delivery service is frequently commended for its reliability and timeliness. Reviewers also express satisfaction with the quality of the product, noting that items are handled with care and delivered safely. Many consumers specifically thank individual team members for their exceptional support and coordination, further emphasizing the company's commitment to customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

The service provided by Universal Relocation was top class. The team was in touch with us and transparent about each and every process from the first step to the final shipment delivery. The updates w... See more

Rated 5 out of 5 stars

Hi, Your service was excellent. My daughter,who lives in the US has sent her personal belongings with some vauable gift materials in 10 boxes, weighing around 250/300kgs. All the items were handle... See more

Rated 5 out of 5 stars

We have used UR since 2022 for shipping 75 boxes plus a 40' container of household belongings from USA to India. We have always found the UR crew helpful, punctual and responsive to queries. Almost al... See more

Rated 5 out of 5 stars

Hi Team, I had a great experience with my recent move from Bangalore to West Bengal. Initially, I was quite worried about whether my luggage would arrive on time and in good condition. However, I... See more

Rated 1 out of 5 stars

There are better options! Their main objective is profit maximization at the expense of the customer. Balaji is your typical used car salesman. By ALL MEANS please stay away! You have been warned. Ter... See more

Rated 5 out of 5 stars

I have just booked my shipment form India. Right from estimate to scheduling to onsite packing and pick up , the service was excellent. Arun and Santhan were reachable anytime and offered guidance. Ho... See more

Rated 5 out of 5 stars

I am quite satisfied with the pre- and post-shifting follow-up. Ms. Saffri handled my requests efficiently and provided the confidence any customer would need when approaching a new vendor. The team... See more

Rated 5 out of 5 stars

Extremely courteous, transparent and prompt responses. Initially it took time to get right connections but once established it was easy and smooth affair. Special mention to Rekha M for timely updates... See more

Rated 5 out of 5 stars

Great company, great team, we are so thankful that our boxes and piano had arrived safely in 35 days from Hong Kong. Will highly recommend to all my friends and family. They keep us updated when gonna... See more

Rated 5 out of 5 stars

It was my first time to ship i had a-lot stuff to ship its very expensive to send another way so i try with Universal Relocations take 2-3 months but not bad home to home delivery. I definitely u... See more

Rated 4 out of 5 stars

I have moved goods through UR from New Jersey and from LA since 2024. A very convenient forwarding system especially for US to India. The customs clearance was hassle free and they delivered at our do... See more

Rated 5 out of 5 stars

Hi..i parcel my 3 boxes from Charlotte to Chennai..these people are too friendly and monitoring our parcel..my box came as I packed and non of the glass items broken all set good as it is. Before del... See more

Rated 5 out of 5 stars

I appreciate your personal touch from the start to the finish line Everyone in the team was so cooperative I received timely updates on whereabouts the shipment SINI has been incredibly helpfu... See more

Rated 4 out of 5 stars

We chose universal relocations after a lot of deliberations.we are happy with their service so far.Uma Mam was very friendly and responsive. The packing team was amazing and Mr Santhan , our move co o... See more

Rated 5 out of 5 stars

We received the delivery and thank you very much. Our experience with Universal Relocation is great. Special thanks to Richard in US and Sini in India Thanks again for helping us receive all the p... See more

Rated 5 out of 5 stars

I shifted the home from Chennai and wanted to shift on the same day of enquiry and they responded and completed as I requested.They did very professionally Without damaging the items. Packing was nea... See more

Rated 5 out of 5 stars

Rekha was most helpful and proactive and immediately sent a reasonable quote. Once the moving dates were finalized, she sent her team to do the packing and transport. Packing was to a high standa... See more

Rated 5 out of 5 stars

Very helpful throughout the entire process. Prompt and transparency. No hidden fees. Things reached on time as expected and the entire process was very hassle free. Special thanks to Sham and Sini for... See more

Rated 5 out of 5 stars

My experience was great, from filling out necessary documents to avoid any issues with documents in the entire process to keeping me updated about the status every single week. It took a long time to... See more

Company replied

Rated 4 out of 5 stars

This is the 2nd time we worked with Universal relocations. When you move stuff internationally… there is a difference in cost based on if you are willing to send the passport to the office at port... See more

Rated 1 out of 5 stars

I had the worst experience after spending >$15K to ship from the US to India. They lost multiple high-value electronics items (suspicious) cartons. The manager asked for a list of items and their v... See more

Rated 4 out of 5 stars

It’d have been preferable if I was made aware of the timeline while I was booking the packages. I sent the packages in June and received them in November, definitely not something I had expected. The... See more

Rated 4 out of 5 stars

pros: - good and frequent communication about status of shipment - good experience with pickup and drop - content arrived in good condition, without any loss or breakage - good support from con... See more

Rated 5 out of 5 stars

The overall experience was really good. The packers did an excellent job packing things well. Customer service agent Sarvesh was really good. He answered all my queries on timely basis and was v... See more

Rated 5 out of 5 stars

From getting the quote to customs clearance and final delivery, the whole process was smooth and hassle-free. Mr. Shyam went above and beyond- I was able to coordinate the pickup from a different... See more

Rated 5 out of 5 stars

I had a very good experience shipping household stuff from Canada to India. Universal Relocations and their Canadian partner did amazing job in packing the stuff. All the items arrived as is, no dama... See more

Rated 5 out of 5 stars

I shifted the home Chennai itself They did very professionally and without missing, damaging the things. Mr.Sarvesh who is well coordinating with the logistics people and has a proper response whenev... See more

Rated 5 out of 5 stars

It was a smooth experience so thank you so much for that. Really appreciate the weekly updates and the staff on phone have been friendly too. Would have appreciated if the pick up staff could carry a... See more

Company replied

Rated 5 out of 5 stars

Loved the service. They were available at every step of the way, gave constant updates weekly and there was no serious damage to the items. Will recommend it for sure for relocation services. Thanks S... See more

Rated 5 out of 5 stars

We received the House Hold things and Bajaj Dominar bike in very good condition. We appreciate Ms. Sandhiya - Chennai for providing the very good support and all arrangements. We have received very go... See more

Rated 5 out of 5 stars

We had great experience with universal relocation!!it took almost 4 months!!so initially I was worried about my package condition!!since it takes more than 3 months to reach our destination!due to the... See more

Rated 5 out of 5 stars

Sharmila ji was very prompt in her responses and helpful in the whole process. She kept open lines of communication and kept us updated until the final delivery of our shipment. Universal Relocations... See more

Rated 5 out of 5 stars

We yesterday shifted our home from OMR,Chennai to Aruppukottai thru Universal Relocations.They are not just simply packers and movers;Real trustworthy relocators. This company was introduced by our re... See more

Rated 5 out of 5 stars

I had an extremely satisfying experience with my relocation from Boston to Pune. I got the door to door quote online through their representative, who was very supportive in answering all my queries a... See more

Rated 5 out of 5 stars

I used this company to move my things from Dubai to the US and it was the best decision ever. The entire process, from getting a quote to my items arriving was seamless. Communication was frequent whi... See more

Company replied

Rated 5 out of 5 stars

Smooth and professional service. The team handledy belongings with care and completed the move on time. Highly recommend Universal Relocaters Inc. Sini and Ameen were very prompt in their responses an... See more

Rated 5 out of 5 stars

I really appreciate the professionalism of employees at universal relocations. My experience shifting from Chennai was made easy n quick n safe. I would really like to thank Rekha for being available... See more

Company replied

Rated 4 out of 5 stars

So far they have picked up our goods to be shipped from Chennai to U.S.A. Movers assign a move coordinator - in our case Santhan was extremely helpful and arranged everything. Everything on the picku... See more

Rated 5 out of 5 stars

Smooth transition from the beginning to the end! The timely checking and coordination with Ms. Rekha was flawless! I would definitely recommend Universal Relocations to my network for their reference.... See more

Rated 5 out of 5 stars

The UR Crew are efficient, coordinated and understand what needs to be done. They are friendly and punctual: they completed all needed tasks on time. Very easy to talk to. I recommend UR to anyone nee... See more

Rated 5 out of 5 stars

I have used their service twice. Once to shift my furniture and then to move my two wheeler vehicle from Bangalore to Hyderabad. Both times the service was very good. The packaging material used... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Packaging Company
  4. Piano Moving Service
  5. Shipping Company
  6. Shipping Service

Written by the company

Universal Relocations is the preferred relocation partner for International & Domestic relocation in the United States, India, Europe & Beyond. Universal Relocations is known to be an efficient and reliable solution to hundreds of thousands who have relocated their belonging to and from USA, India, Europe and Beyond. Our company was founded in 1998 and is proud to say that we have evolved into a professional organization employing a team of more then 150 members. Our accreditations within the industry standout within several organizations including the IAM, FIDI, AMSA, ISO & IPATA. Most importantly, Universal Relocations is capable of offering our clients a true Door to Door Experience. Just ask us if it will actually be our crews and truck providing your pickup and delivery. Yes, we have 5 offices around the U.S. And 6 within India! Therefore, if you live within 1000 miles of any of the following locations with in the U.S., we will indeed have our crews providing the pickup or delivery: Are you looking to relocate from the USA to India? This is an exciting venture, and one of the most interesting experiences you can have in your life. India offers great features and benefits for non-residents Indians that want to returning back to India for permanent settlement or for work, which is why you may want to check this out. Naturally, you will have lower living costs, and you will be able to enjoy your time as you explore a new culture and slowly become a part of it. But it can be hard to ship to India, and that’s why you need to hire Professional International Relocation Company. The best help you can get when you do baggage shipping to India is a company like Universal Relocations. We can help you ship items from one country to another in no time. We have a lot of experience when it comes to moving few boxes or entire household goods including furniture’s with little to no effort. We put a lot of work into shipping furniture to India as well as other countries. Our customers can easily start shipping boxes to India in no time, and we are heavily committed to bringing in great value for the money in no time. Our team offers some of the best, cheap rates shipping boxes and a variety of other items. We know how challenging and tricky it can be to ship items on your own, especially if you want to do that internationally. But when you are moving to India there’s no room for error. Our team will be more than happy to offer you all the help, assistance and support that you need during this process. Granted, there are always going to be some sort of challenges and situations that you have to endure. But working with us will offer you all the help you need if you want to ship to India! We put a lot of work into making sure that all your items are handled adequately and with the best possible focus and value. Nothing is impossible when you work with us, and that’s why we are always more than happy to assist. Our team is here to help you relocate even the larger items from the US to India fast and easy. Security and safety are our main priority. All items are carefully packaged to ensure that nothing will break regardless of the situation. Nothing is more important than keeping your items safe, and you can count on our team to offer you all the assistance and help that you may need. Contact us now and let us know what you want to start shipping to India. We have the means and help you need in order to complete the process properly. Universal Relocations can easily help you relocate fast and in a meaningful way without any effort. We understand all the potential challenges and problems that can appear from relocating, and we are always here to ensure that you can get all the support you need. Get in touch with us and let us help you move from the USA to India today! Parsippany, NJ Alpharetta, GA Fremont, CA Dallas, TX Gaithersburg, MD Likewise our crews in India are based out of our following locations: Chennai, Hyderabad Bangalore Pune Mumbai New Delhi Federal Motor Carrier Safety Administration (FMCSA). Our MC# is MC-836909-C. Our US DOT# is 2428388. Federal Maritime Commission (FMC) # 025083NF New Jersey License # 39PC00115200


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Proper communication,trust and timely delivery.

Hi,
Your service was excellent. My daughter,who lives in the US has sent her personal belongings with some vauable gift materials in 10 boxes, weighing around 250/300kgs. All the items were handled and delivered properly at our doorstep in Hyderabad by your professional Team without any damage. Your team facilitated the entire process, until we received the Consignment safe & secure.
We, thank & appreciate, particularly, MS.Sharmila's efforts in ensuring the exact scheduling of the delivery of our material and she followed it up with us, till the completion of the entire process,
Thank you all for the trustworthy service!
Thank You & best regards

8 January 2026
Rated 5 out of 5 stars

Delightful Export Experience

To begin with, the promptness in replying and a very considerate approach is very much appreciated. Coming to the field level, the professionalism and efficiency at all levels is highly meritorious. The quality of the packaging materials and the packaging done are par excellence and highly commendable.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Booking and pick up went smooth

I have just booked my shipment form India. Right from estimate to scheduling to onsite packing and pick up , the service was excellent. Arun and Santhan were reachable anytime and offered guidance. Hoping that shipment would reach the destination and same service would be provided .

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away!

There are better options! Their main objective is profit maximization at the expense of the customer. Balaji is your typical used car salesman. By ALL MEANS please stay away! You have been warned. Terms like customer retention and customer lifetime value are foreign to them. Time and money well wasted!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Super service

Super service! Sit back and relax while they handle everything. Excellent work by the team, especially Sarvesh for his prompt Sunday support. Great job!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Extremely courteous

Extremely courteous, transparent and prompt responses. Initially it took time to get right connections but once established it was easy and smooth affair. Special mention to Rekha M for timely updates on shipment.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Transparent and Cost Effective

Communication was clear right from the point we approached Universal Relocations team. The packaging process was well done and it took about 3 and half months for our packages to arrive in Mumbai from Bay Area, CA. Everything was in good shape when we recieved it with no damage. We were satisfied with tracking, constant updates and overall transparent experience.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Good and hassle free services

Loved the service. They were available at every step of the way, gave constant updates weekly and there was no serious damage to the items. Will recommend it for sure for relocation services. Thanks Sini for the support!

5 December 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE, THEY ARE THIEVES!

BEWARE! THEY STEAL BLATANTLY!
My husband and I hired this company to ship a 20’ container with 154+ boxes from US to India. They first misled us by saying that the container will directly be delivered to our doorstep. Then they encouraged us and misled us into buying 1500$+ worth of insurance. Upon a significant delay in the good actually moving (a few weeks of delay), we finally got the stuff in after 3 months. My husband was called into customs for clearance and after literally spending 10 hours every day for 4 days straight trying to get things cleared from customs and with this company being of no use, we used outside help to have things taken care of and cleared.

Universal Relocations counted our boxes when loading everything in a truck (and not in the container they said they would be delivering directly) and they marked 156 boxes in total on their sheet of paper after loading was complete at customs warehouse. By the point the boxes were loaded, it was evening and their team was not available for door delivery, so the truck went to their trucking company’s warehouse. Next morning the truck arrived, followed by their team that arrived nearly 2 hours after that. Their team unloaded the boxes and we counted it. WE WERE MISSING 7 BOXES! These weren’t small boxes. They were 2’x2’x2’ boxes each. Each of these boxes contained nearly 1000$+ worth of good so about 6,000-7,000$ worth in total was now missing. Their team counted the boxes 4 times and confirmed to their manager on call in front if me that they loaded 156 boxes and unloaded 149. We were livid! Upon opening 2 boxes that were unloaded last since they seemed extremely light, again 2’x2’x2’ boxes each, they were empty! Everything taken out and only some packing material left in and the box taped back shut as if that’s how they were packaged and delivered to us!

They asked us to file a claim with insurance that they misled us into buying by saying that we will get 500$ per box is any of them is damaged or stolen. The insurance company rejected the claim stating that they only reimburse if the entire shipment is damaged or stolen, not for individual items or boxes. The insurance company even asked us how Universal Relocations didn’t already know that’s how it worked! Now we are out of the 1,500$ of insurance money + 6,000-7,000$ worth of goods!

It’s been a whole month since this ordeal in Beginning of December 2025. They assured us that they will fix this for us but they have stopped responding since the last 10 days. We have hired a lawyer and will be taking this up legally. We’ll go to court if need be. Save yourself the HORROR! These guys are blatant thieves and mislead you! Read other similar reviews! DO NOT HIRE THEM! They take no accountability and ghost you when their job is done however shabbily!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Reasonable prices and great service

Very helpful throughout the entire process. Prompt and transparency. No hidden fees. Things reached on time as expected and the entire process was very hassle free. Special thanks to Sham and Sini for their help through the process, would recommend.

18 August 2025
Unprompted review
Rated 4 out of 5 stars

Move to ireland

We chose universal relocations after a lot of deliberations.we are happy with their service so far.Uma Mam was very friendly and responsive. The packing team was amazing and Mr Santhan , our move co ordinator was easy to approach and helped us with our queries. We are happy with their service.thank you

18 December 2025
Unprompted review
Rated 5 out of 5 stars

It was great intertnational transfer.

It was great intertnational transfer.. thank u Sini for making my transfer as simple as possible.. thank u to all team and I highly recommend this company to everyone who really want their transfer as simple as possible.. thank u..!!

26 December 2025
Unprompted review
Rated 4 out of 5 stars

Reliable US-India forwarders

I have moved goods through UR from New Jersey and from LA since 2024. A very convenient forwarding system especially for US to India. The customs clearance was hassle free and they delivered at our doorsteps. I have recommended my friends at US to definitely work with UR. Some hiccups were there for the LA pick up but otherwise a seamless door to door service. Great team.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

USA to India

I got my boxes delivered from Tampa to Assam. It was pretty smooth and the staff was helpful and friendly including Sini. I got the boxes delivered in good condition. Thanks

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Same great experience over decades…

We had a great experience with this company not just once, but twice over a decade. This is more than just praise for the company’s service—although it was consistently friendly, professional, efficient, and responsive throughout the entire process. Every query we had was addressed promptly, and our belongings reached safely and on time. A special mention goes to Thyagarajan, the coordinator, who was extremely supportive and always available to take our calls, despite the time difference. His dedication and reliability truly made the experience smooth and stress-free.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

The delivery was done per schedule and there was no damage to any of the goods. All my questions and concerns were answered promptly before and during shipping of the package. Recommended.

23 December 2025
Unprompted review
Rated 4 out of 5 stars

Good service if you have over 3 months

It’d have been preferable if I was made aware of the timeline while I was booking the packages. I sent the packages in June and received them in November, definitely not something I had expected. The experience otherwise was very smooth tho, very easy, nothing came damaged.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Hi..i parcel my 3 boxes from Charlotte…

Hi..i parcel my 3 boxes from Charlotte to Chennai..these people are too friendly and monitoring our parcel..my box came as I packed and non of the glass items broken all set good as it is.
Before delivering the parcel thy call us and check our availability and then sending the parcel to our door step.thank you so much for being kind through out of doubts and queries.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - easy and reliable. Sini updated me regularly with all the details about the shipping of my boxes from Denver to Kolkata.

22 November 2025
Unprompted review

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