bet365 Reviews 6,317

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Consumers express widespread dissatisfaction with various aspects of the company. People are particularly unhappy with the website, citing issues such as frequent outages and a difficult navigation. Furthermore, many reviewers report negative experiences with payments, including difficulties in withdrawing funds and delays in processing transactions. Customers also voice concerns about the level of customer service provided, describing it as terrible and inefficient. Consumers report that the prices are not fair. The overall sentiment regarding the service is negative, with reviewers mentioning issues such as account closures without explanation, limited betting amounts, and a perceived lack of loyalty rewards.

Based on these reviews

Rated 1 out of 5 stars

Terrible casino impossible to win, ive videoed my play of 50.oo on rainbow riches with not one single win line or bonus to come out ive sent this evidence to the gambling commissioner as it states its... See more

Rated 1 out of 5 stars

Ye frod site hi agar tum loss me ho to paise denge tumhare agar tum pluse ho gye unake site pe to withdrawal nahi dete bas 1 bat bolenge apke bet ka review chal rha hi aur abhi 1 mahine ho gye hi revi... See more

Rated 1 out of 5 stars

Awful website. Complete rip off. Over £1000 worth of plays testing rtp. Rubbish bonus of 9x when eventually triggered. Terrible rtp compared to other websites. Avoid at all cost !

Rated 1 out of 5 stars

This is officially the worst site to play at iv been on here for over 20 years and just in the last year its become the worst ever experience of my life this company should be ashamed of them selfs. F... See more

Rated 1 out of 5 stars

Take deposits no issues, co.e towithdraw a tiny 250 win and apparently have no payment methods 🤔speak to agent who apparently rectified this and I could go ahead and withdraw! Only to be met with sam... See more

Rated 1 out of 5 stars

They kicked me out off blackjack mid f,ing game when i placed a big get then calling me up saying they closed my account, tossers. Anyways ill call up customer services tomorrow. I better get my money... See more

Rated 1 out of 5 stars

They will take your money in seconds, but you will fight for months to get a payout (soon to be a year). They offer zero solutions for withdrawal issues, only repetitive requests for new bank details... See more

Rated 1 out of 5 stars

Sum it up, deposit an amount, set ya wager, any feature such as free spins will 99.9% of the time win you either just short or just more then your original deposit for that particular session. so 99.9... See more

Rated 1 out of 5 stars

Staggeringly awful website. Constantly down for a start claiming 'no odds available' on, er, football and horse-racing! They have used the Responsible Gambling remit, not to limit the betting of those... See more

Rated 1 out of 5 stars

Placed a Horse racing bet 10mins before the off, got offered a GUARANTEED BEST ODDS enhanced price of 11-2, no NRs, paid me out at 9-4?, queried and was told they imposed a 70% rule 4? baffled as to... See more

Rated 1 out of 5 stars

DO NOT USE!!! I attempted to make an account, gave them my personal information and they refused to open my account but are keeping my personal information. No explanation or reason as to why th... See more

Rated 1 out of 5 stars

Absolutely terrible betting company. Used Bet365 as my Goto betting site. After many years of using, they have restricted my account claiming that I’m a professional gambler. I spend no more than abou... See more

Rated 1 out of 5 stars

I’ve been a Bet365 customer for a bit , but after winning a few bets, my account was restricted heavily. The max I can bet is 3 dollars. I was also banned from their promotions. It’s disappointing th... See more

Rated 1 out of 5 stars

How is this even legal!? 🤔 Sounds like I've had a close call! Signed up, received verification email, it closed the account down a day or 2 later. No real explanation or reason, just some obscur... See more

Rated 5 out of 5 stars

Pros +Fantastic promotional offers on sports betting +Ability to share bets with the click of a button +Website very easy to navigate and fast loading times +A Plethora of free spin offers... See more

Rated 1 out of 5 stars

They offer you offers make you spend your money qualifying for these offers then make you ineligible for offers stating it's responsible gambling and do this on repeat they are just a rip off site con... See more

Rated 1 out of 5 stars

They've literally stopped giving loyalty rewards. I went on a winning streak, then I got a message saying I'm playing too much? I usually spend Saturday and Sunday using this site, but if I have a 12... See more

Rated 3 out of 5 stars

I enjoy a little flutter every now and then, some games are great but most have awful payouts, some games don't work properly, raised issues unfortunately don't get answers or there is always a claus... See more

Rated 3 out of 5 stars

One of the best betting sites online. As a sports bettor for 13+ years, I've tried looking for a bookie with an intuitive design, an easy-to-navigate and use layout, decent odds, and innovative fe... See more

Rated 1 out of 5 stars

The worst and most racist sportsbook I’ve ever come across. I submitted my national ID card and bank statement which were specifically listed as acceptable on their site, and my account wa... See more

Rated 2 out of 5 stars

Ok for sports betting but don't bother gambling on slots or the online casino. Never have won anything, gone hundreds of dollars without winning a single payout. I know casinos are in the business of... See more

Rated 1 out of 5 stars

They are simply robbing people. I monitor profit and loss and I have about 700 pounds in losses per year. Every year I play mainly on machines but sometimes I also bet on matches, which I am definitel... See more

Rated 1 out of 5 stars

I signed up early December and went through the verification process. I then added funds 17th December which did not show up in my account. I followed up with customer service who advised funds would... See more

Rated 1 out of 5 stars

Everything they say is an absolute lie. Cashout option - absolutely fake, 99% of the time they will suspend matches for 80+ min ir delete the markets. Casino is fake and all wins are predete... See more

Rated 2 out of 5 stars

If you have a bet and its a double, you wont get the price shown, as soon as you click confirm odds will change to lower price. Email help is Horrendous - Freezes - Three live chat agents failed to... See more

Rated 1 out of 5 stars

Got 15 bonus spins plus start on level 2 and re-spin and active reel fishing rod on big bass catch megaways.thought I was in for a few quid,not one fisherman appeared and came off with ridiculous £2-1... See more

Rated 1 out of 5 stars

This has turned into bad site Its seriously giving nothing and there's lot people saying same thing all its doing is taking surely this cant be right i no its gambling but wow this is joke gamblin... See more

Rated 3 out of 5 stars

Bet365 is without the best bookie online, hands down. And they know this. However, this superiority is also their Achilles' heel. I've been reading hundreds of reviews of dissatisfied customers.... See more

Rated 1 out of 5 stars

Before to asses this thing I will go directly to the core of this thing the real dirt So a multi billionaire lady no talents or education to be put at work just exploiting a serious addiction, gamb... See more

Rated 1 out of 5 stars

Since they start hiring gamblers we have no chance to winning. All this guys working there have know winning time and we loading to them for they winning. This site is shocking. I understand not every... See more

Rated 1 out of 5 stars

Who check this games?Games remember you if you play in other casino i know because im was witness or victim? I can tell story you win stake up food..uck off one bunus show and all last reels forgot a... See more

Rated 1 out of 5 stars

DO NOT KEEP PUTTING YOUR MONEY ON HERE ALL YOU WILL DO IS LOSE LOSE LOSE GUYS TRUST ME CLOSE YOUR ACCOUNT BEEN LOYAL CUSTOMER HERE FOR YEARS AND YESTERDAY ONCE AGAIN 25 SPINS ON ROULETTE NOT 1 WIN... See more

Rated 1 out of 5 stars

I deposited $10 and got my $365 in bonus bets - I won my first two bets and when I went to withdraw? My account was closed and I’ve been in circles with their abysmal support team all week. They’ve as... See more

Rated 1 out of 5 stars

Writing something bad about bet365 is like saying nothing at all. The company scams in every possible way. They extort information, use spy software, and manipulate verifications. I sent 2 documents,... See more

Rated 1 out of 5 stars

Is bull shit , i win the bet , but because have one leg the player is void , so automatically reprice, because of this reason , i won the bet only can receive credit ! No giving me cash , the reason j... See more

Rated 1 out of 5 stars

I am posting this review for transparency. I played slots on the German-regulated bet365 platform. Total slot wagers: €2,885 Net result: –€1,171 This means an RTP of roughly 59% over a v... See more

Rated 1 out of 5 stars

Complete utter waste of time. Never even used the website before , so tried placing a small £5 bet on a tennis match. I've never bet before in my life but rubbish 365 website wouldn't let me deposit a... See more

Rated 1 out of 5 stars

Advertised an "instant" Apple Pay withdrawal. It's been over 24 hours and still nothing. When I chased them up, their customer support was useless. They just kept repeating that their "payments team"... See more

Rated 1 out of 5 stars

Contacted Bet365 they have an offer where you get paid out early if your rugby team goes 15 points up and then you get paid out early.France went 21 - 0 up against Fiji tonight and its ment to take th... See more

Rated 1 out of 5 stars

Stay as far away from Bet365 as possible. My experience with them was awful. They self excluded my account without my permission. They made an error, but refused to fix it. Terrible customer serv... See more

Rated 1 out of 5 stars

Such a joke of site now can't even win not even $10 or $20 on a bet boost or super boost. I know this sounds ridiculous but seems like they go and tell the teams, players to lose or no get points, run... See more

Rated 1 out of 5 stars

So out of nowhere they applied some restrictions on my account there i can’t place any bet, its been 3 weeks that i am contacting them through live chat they keep saying that it is under review, they... See more

Rated 1 out of 5 stars

ive been a customer for over 18yrs and when i found away in sport betting and followed a system that win at the end .bet365 called me in canada from +44 number saying that my account is permenant... See more

Rated 1 out of 5 stars

Absolutely terrible customer service, they do not know how to speak to people. Blocked my account because I was apparently playing too much even though I hadn't deposited that day, was playing with mo... See more

Rated 1 out of 5 stars

THEY BAN YOUR ACCOUNT WHEN YOU WIN CONSISTENTLY. I believe that they enjoy to see everyone lose because I have been loosing on soccer betting for a a very long time and nothing happened to my accoun... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

6K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Awful company that rarely gives out bet…

Awful company that rarely gives out bet credits for more than 20 years of loyalty with the same betting company the staff on live chat are arrogant who don't actually listen to what your asking them deposits get rubbish promotions even though they say deposit 5 pound more to get this offer then it disappears on account

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I bet $5 I got $200 bonus bets and they…

I bet $5 I got $200 bonus bets and they want you to start a gambling addiction cause I logged in a little over a week after and they removed the $200. Their terms and conditions are snakey and thats why they have a 1 star review. Bet somewhere else.

11 February 2026
Unprompted review
Rated 3 out of 5 stars

I would say this is the best sport…

I would say this is the best sport company right now, I personally love the horse racing and soccer team. Though the website might seem hard to navigate at first, but it gets easier with them.
It would be much better if the app is worked on for easier and better services.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Rigged, pathetic, disgrace, shameful 😤 no rate of return here

31 January 2026
Unprompted review
Rated 3 out of 5 stars

Very glitchy unstable website.Not good…

Very glitchy unstable website.Not good when playing a game when I've spent 50% off my balance comes up error then takes me to home page which therefore means the games reset. I myself being an ex employee of a a bookmakers knows this is not right and should not happen.If things improved and thought they were being fair then i would up my monthly spend allowance.My advice to new customers always read up on real customer reviews before parting with any cash.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

This is without a doubt the MOST corrupt Betting Site in UK

This is without a doubt the MOST corrupt betting site operating in the UK today. Two nights ago I was playing blackjack when the dealer got a miraculous 7 (yes that is SEVEN) straight 21s in a row. However that has been outdone tonight with 7 (yes SEVEN) straight BlackJacks in a row!!!! That two successive sessions both containing a 4,000,000,000,000 - 1 (thats 4 trillion) accumulator for the dealer! Avoid these thieves at all costs.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Awful website

Awful website. Complete rip off. Over £1000 worth of plays testing rtp. Rubbish bonus of 9x when eventually triggered. Terrible rtp compared to other websites. Avoid at all cost !

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible casino impossible to win

Terrible casino impossible to win, ive videoed my play of 50.oo on rainbow riches with not one single win line or bonus to come out ive sent this evidence to the gambling commissioner as it states its 95% rtp which is clearly untrue and you need investigating. The greed on this site is outstandingly high worse than any other sites out there. Disgusting behaviour bet365

8 February 2026
Unprompted review
Rated 1 out of 5 stars

F terrible

F terrible. Had a bet going on for 400 euro’s when I wanted to cash out it said I could not log in and that I needed to contacted them. I did, they said we put your account under review. I asked if I can still cash out and they just said “no”. What the bro, avoid this platform

9 February 2026
Unprompted review
Rated 1 out of 5 stars

This is officially the worst site to…

This is officially the worst site to play at iv been on here for over 20 years and just in the last year its become the worst ever experience of my life this company should be ashamed of them selfs. False advertisement and i have proof you cant actually talk to someone if something goes wrong no phone number you can call. When they got kicked out of nhl advertisement problems they take it out on there customers. I my self is ashamed for using bet365 but that wont last as i am on another site now. I consider bet365 as a scam market now because im getting scam calls from uk and i think there selling your information to 3rd party scamers.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Gotta take notice of the reviews!

My 6 horse challenge selections disappeared one time, but was sure that i had at least 4 winners....when I contacted bet365 about this the next day, they asked me if I had a screenshot of my horses, when I told them I didn't take a screenshot...surprise surprise... they said they had no record of my selections! Lol (It would've prob only cost them a quid!) that was enough for me!...I won't be bothering any more! not worth the trouble even selecting horses now that you have to get 3 winners just to win £2 in site credit...with that, plus all the bad reviews & the lies (you gotta take notice of legitimate reviews!)...I'll be betting with my hard earnt money elsewhere!!

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

This house should be investigated for fraud by gaming commission committee. The probability to win on slots is zero. No scatter, no winnings spins.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Bet365

The worst betting site they don’t give a toss about their customers they change the process without telling anyone it’s impossible to get results they don’t deserve any customers

6 February 2026
Unprompted review

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