Frames Direct Reviews 30,357

Long time repeat customer. I’ve purchased about a dozen prescription Oakley glasses, both single vision and sunglasses, over the past ten years. Same high end products that you can buy locally, at a m... See more

Received Ray Ban RB2398 sunglasses with green gradient lenses. They look awesome! FramesDirect informed my order may run a month late as order was coming straight from factory...they arrived 3 days... See more

I ordered a pair of prescription glasses online from Frames Direct and this was the first time that I wasn't buying them in store. As you can imagine I was a little concerned about potential issue... See more

Had a great experience overall with Frames Direct. Used my prescription from my local eye doctor to order a backup pair of glasses online at a great price. Because I was ordering the exact same pair I... See more

I bought a polarized sunglasses pair from Coach at Frames Direct, and they are gorgeous. They arrived fairly quickly (free shipping) and brand new for almost half the price of what Macys or Sunglass H... See more

I've purchased several frames without the lenses. I have lenses done locally. The web site is detail-oriented, easy to navigate, and efficient. Descriptions and photos are clear and accurate. Products... See more

I was in search of glasses and when I was told my glasses would cost over $700 I almost cried until I found frames direct and got the same exact pair I wanted plus more add ons for less than $200!!! B... See more

I was honestly questioning whether the Oakleys were authentic at first because the price was so much cheaper than anywhere else. After receiving them, I can confidently say they are 100% authentic. Th... See more

Once I picked a frame that was actually available (some frames are listed as in stock but not actually available), the order was processed and shipped in about three weeks. I wish they would take the... See more

Honestly in the past I would have given 5 stars, as they were usually easy to work with, but this time around, not so much. The person who would not name themself, was very condescending in the emai... See more

⭐️⭐️⭐️⭐️⭐️ I love Frames Direct! They have a huge selection of designer eyeglass frames at really great prices. Ordering was super easy, shipping was fast, and the frames are perfect—exactly wh... See more

Fantastic experience using frames direct. They are a legitimate reseller providing small discounts on frames and very good prices for prescription lenses. There are many other websites selling knocko... See more

I love my new glasses. I'm active-duty military and this is my first experience buying eye glasses. I have always used what they gave me. The reason I'm writing this review is because their salesma... See more

First pair of glasses I’ve had in years that doesn’t give me headaches which makes me think their lab is top notch. Their anti reflective coating is awesome, I don’t get any glare. The frames I got I... See more

I highly recommend FramesDirect.com to purchase sunglasses. They are very reasonably priced and high quality. I love their styles and how user friendly the website is. The shipment comes quickly to be... See more

My purchase was good. However, I am trying to order another pair for my daughter and can't get past the payment information step. It keep saying there is an issue. It has been several weeks and the sa... See more

Purchased eyeglasses for 94 year old father.. three months in defective plastic nose bridge falls off for no reason so 94 year old wraps bandage around metal bridge as to not have exposed metal cut in... See more

Jessica provided amazing customer service! She clearly explained why my $20 discount couldn’t be applied, but then came through like a champ by upgrading my delivery. That’s what I call true customer... See more

As described. Arrived quickly in perfect condition. All the manufacturer’s accessories were there. Bought sunglasses, look exactly as I wanted and BETTER PRICE than any local optician. Bought frame... See more

I purchased a pair of Ray-Ban aviator sunglasses as a Christmas gift, and the entire experience was excellent. The ordering process was straightforward, and the product arrived on time and in perfect... See more

After the date for delivery had passed I contacted FramesDirect. Received a reply that acted like I had just ordered, instead of several weeks earlier. The reply obviously didn't check the order and s... See more

I ordered RB5395 but received RX7066 instead. The plastic packaging says 0RX5395. Order: 2115515 Please check this quickly and issue a full refund. On the website's "Contact Us" section,... See more

The selection of frames is great especially for my son who is extremely picky what he wants. However, ordering online wasn't the most user friendly experience. I had to start over several times.

Lenses never transitioned; wrong tint I ordered glasses (Order 1923599) with Transitions Graphite Green lenses from FramesDirect. The lenses never darkened in direct sunlight, and the tint was neve... See more

This site is an absolute scam! They ask you to submit your prescription after you order and then will turn around and say they didn't get a prescription so they can't add it after the fact. This site... See more

Unbelievable experience with this company....I ordered two pair of glasses six weeks ago now. One pair was delivered broken and the other incorrect, with both having to be sent back. After waiting thr... See more

It’s not often I’m 100% satisfied with an online order experience. But when I am, it deserves a mention! Well done Frames Direct. I ordered my RayBan Meta frames without rx lenses on November 21st w... See more

Your mobile site is deplorable. Constant errors. Unable to create an account. Goes nuts when trying to put in insurance. The only reason I dealt with them is because they happened to take my insurance... See more

I purchased a replacement pair of men's Persol sunglasses at big savings over retail, and the order arrived in four business days. They were carefully packaged and in perfect condition. I'm really ple... See more

HORRIBLE experience. Will never use again. Ordered frames on June 26th. Found out on September 11 (2 1/2 months later) that they could not get the frames. How incompetent to advertise frames sayi... See more

I was having a difficult time finding the style, color and size of glasses I wanted. I tried several different stores and websites, but no luck. Then I remembered Framesdirect.com, and was pleasantly... See more

The price of what I bought was great and they arrived with no issues. The frames as displayed showed very distinct multi colored large glitter type of material in the frame, however what I received lo... See more

I had a great experience with my frames and lenses! I was very hesitant because I read all the negative reviews but mine came out great! I have a -1.75 in each eye and got the single vision type, poly... See more

After extensive price shopping, I purchased a pair of Ray-Bans that were $100 less than the closest price I could find from another retailer. I was hesitant to order, at first, but so happy I did. The... See more

Absolutely loved my experience with FramesDirect. I ordered a pair of Oakley Radar Path EVs and they were perfect. Authentic, comfortable, and just what I needed. What really impressed me was the... See more

I chose Frames Direct because I like the frame selection and prices. When I received my finished glasses, not only was I impressed by the looks and quality of the frames, but found them to have the be... See more

I had been looking for a particular sunglasses frame for several years because they were a smaller frame. I had previously owned them and loved them. I was thrilled to find them on frames direct. I... See more

I received a pair of prescription Rayban Meta glasses for less than the retail price of the non prescription version. Using a promo (thank you Honey), after ordering I received my glasses 8 days later... See more

Great experience with this store! I ordered a pair of Ray-Ban Metas and they arrived quickly and in perfect condition. The packaging was secure, and the product was exactly as described. I love these... See more

I have a small head/face and finding glasses can be a challenge. Most Women's sizes are too big, while kids size is a little too small. They were one of the few places that had the newer version of my... See more