Netpris Reviews 7,924

No customer support. Almost a hoax in that way. Would not order anything. You might not get what you paid for.

Also there is no tracking for your order status.

Shipping does not work. I used the partners recommended by Netpris and my products never got delivered. How can you sell products when you don't have logistics or delivery working. Will never buy things on Netpris again.

I placed an order in primo may and paid kr. 771 which has been drawn from my account. Netpris does not reply on any e-mails nor any customer service. I have not got my money back - SO PLEASE DONT USE THIS COMPANY

I placed my order 3 months ago, and it has still not arrived. Netpris is not responding to any of my emails.

Before it was working well - now they do not proceed with the stuff (shipping with shippii which is also not answering), not answer to any emails, no nothing. Let's see if I need to take it to my credit card company to get my money back... Have waited now for almost a month.

I will never buy from this site again, I went to ask how I could pay for shipping and no one answered. Just a robot! I asked to return the money, it would also be impossible. Good thing the price wasn't high!

Customer service does not respond after 2 weeks waiting and contacting several times. Courier claims they do not receive data from the shop (e.g. Netpris) and have had issues with the shop about missing shipment data for many customers.

I suggest not ordering from this shop.

English🇬🇧:

They are horrible. I ordered some candy, just to find out that I have to figure out the shipping myself. They don’t guide you on how to do it, and you have to figure i out yourself. I heard that a lot of people used the shipment company Shippii, but they have just as bad as reviews, and i decided I don’t want anything to do with them. I try to cancel the order by sending them emails, and I also tried to canel it on the website, and they said they would replay as soon as possible, but it’s been a day, and I’m getting concerned that they won’t reply. Don’t buy from this website. They are scammers, and if you buy a product, you have to drive all the way to Germany to get, or buy shipping separately, which is so confusing, cuz they don’t tell you how to do it.

Danish🇩🇰:

De er forfærdelige. Jeg bestilte noget slik, kun for at finde ud af, at jeg selv skal finde ud af forsendelsen. De viser ikke, hvordan man gør det, og man skal selv finde ud af det. Jeg har hørt, at mange folk brugte forsendelsesfirmaet Shippii, men de har lige så dårlige anmeldelser, og jeg besluttede mig for, at jeg ikke vil have noget med dem at gøre. Jeg forsøger at annullere ordren ved at sende dem e-mails, og jeg forsøgte også at annullere den på hjemmesiden, og de sagde, at de ville svare så hurtigt som muligt, men der er gået en dag, og jeg begynder at bekymre mig for, at de ikke vil svare. Køb ikke fra denne hjemmeside. De er svindlere, og hvis du køber et produkt, skal du køre hele vejen til Tyskland for at hente det, eller købe forsendelse separat, hvilket er så forvirrende, fordi de ikke fortæller dig, hvordan du gør det.

They are a big JOKE! I ordered from them Feb.13 and until my order is still nowhere to be tracked!

I ordered a parcel on December 16th and the carrier Shippii at the same time. I have written to both companies several times and still no reply or news about the shipment. It says on their website: We always reply within 48 hours. I couldn't be more dissatisfied with a company - even if I tried. It's been nearly a month now! Don't buy your stuff here!!!

I have placed an order, and wanted to cancel the order. Have written four e-mails to their customer service and have not gotten a response yet.

I placed an order 4.10.23 then told pay for delivery. I used Shippii paying 84.98kr charge and have heard not a word. written to shippii and no response. What a way to run a company. So many different names Candynuts etc, no idea who i am supposed to be dealing with.

I accidentally paid twice for my order, because the website crashed right before check-out, and I approved the order in Mobilepay - meaning it was processed by mobilepay, but never on Netpris page. I placed the order again as I was unsure what to do, so now I paid twice. Wrote to customer service 3 times with no response....

Receiving the order takes forever. I ordered 10 days ago, went to their shipping provider to book the shipping right after - still did not hear anything from neither.

I am not sure if NetPris is a scam ? I placed an order almost three weeks ago. After that, I paid the shipping charge to Shippi, and they provided a tracking number with Bring. However, until now, I can't see any updates on the status of my product. Additionally, I have sent several emails to Netpris customer service, but they haven't replied to any of my emails. It's a very bad experience, and I would not recommend anyone to buy products from this scammy company.

I have purchased an order with transport by shippii, the order has never arrived nor has the money been returned. Between the transport company and Netpris they wash their hands and there is no response. Better not take risks if you don't want to be left without money.

Bestil ikke hos dem!
Der gik en uge før varerne "blev" sendt.
Siden er der stået:
We have received notification about the shipment, currently located at the sender or on its way to Bring's terminal. The tracking is updated when the shipment has arrived at terminal in the destination country.

Bestilte 29-07 og det er nu 09-08 og har ikke hørt eller modtaget mine varer. Sidste besked er fra da jeg købte hos dem.

Besked:
We have received notification about the shipment, currently located at the sender or on its way to Bring's terminal. The tracking is updated when the shipment has arrived at terminal.
29 July 19:58

Order somewhere else. Never got my order. Netpris is blaming the shipping company and otherwise. They are not taking any responsibilty. I am ordering somewhere else in future.

Don t recomand. My order never came

Super.
Hurtig levering kun positive
Rod