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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with the company, citing issues across multiple areas. People are particularly unhappy with the delivery service, reporting delays and failures to deliver goods. Consumers also report negative experiences with the level of service provided. Many reviewers mention negative experiences with customer service, stating that their issues were not resolved. The staff's professionalism is also a recurring concern among reviewers. Furthermore, many reviewers express frustration with their orders, indicating a systemic problem.

Based on these reviews

Rated 1 out of 5 stars

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care a... See more

Rated 1 out of 5 stars

Very poor service. Extremely tardy folks. Never stick to ETA. Always delayed. Very untrustworthy. No customer care whatsoever. You're just stuck waiting for your parcel with no one to reach out to. Do... See more

Rated 1 out of 5 stars

Please don’t trust this courier service they are big cheaters. Also for suppliers it is my suggestion that use other courier services but don’t send products via Xpressbees. It’s been 2 weeks no... See more

Rated 1 out of 5 stars

Wish I could give 0 stars. They picked up my return parcel but marked it as UNPICKED. Absolutely scummy delivery partners and non-existent customer support, even after providing all proofs from my end... See more

Rated 1 out of 5 stars

Worst service. Delivery agent number is always switched off. He will give fake reason like incorrect pin, customer refused to accept etc.. for not delivering goods. Raised 15 calls to customer care bu... See more

Rated 1 out of 5 stars

Since there is no option of ZERO Stars i have to click on 1 Star. Highly unprofessional people,useless service. They return parcels with false reasons without even contacting customers, they don't pic... See more

Rated 1 out of 5 stars

Really bad service, too many delays and very rude delivery partners. Won't even pick up calls and would hang up on face. Been waiting 3 days since my order reached my city and the website shows option... See more

Rated 1 out of 5 stars

Every time they make fool to customer.. one parcel which is Kolkata to Siliguri it’s 8 days now & still I didn’t get my parcel , 1st they promise on 19th sept after date 21st sept again 23rd sept and... See more

Rated 1 out of 5 stars

I am writing my experience after 10 days of placement of my order with Arabian Aroma, a kanpur based perfume making company which is just 6 kms approx . away by road from my city Varanasi. I placed... See more

Rated 1 out of 5 stars

One of the Third class courier service agency …. No response and updating on website that delivery failed . No one called me . Neither they receive the phone call . Even if rings . They kept the pho... See more

Rated 1 out of 5 stars

Very bad experience with the courier service. Delivery partner did not call me and cancelled the delivery. After receiving the message, I called back immediately, he said it will be delivered later ma... See more

Rated 1 out of 5 stars

Ordered Smartphone Tempered glass via Amazon.They have appointed xpressbees for the delivery of it . It's been 3 days now It's showing out for delivery. No response or no contact no of the xpressb... See more

Rated 1 out of 5 stars

One of my online delivery pickup was not picked up for almost 10 days after booking. Five times they were out for pickup the same day they would cancel as customer asked for later pickup. When I conta... See more

Rated 1 out of 5 stars

My package has been marked "Ready for Pickup" for over 6 days, and still no delivery or pickup attempt. No call, no update — just stuck in limbo. Customer service is unhelpful and keeps repeati... See more

Rated 1 out of 5 stars

My Parcel is still waiting for delivery as it was prepaid order Every day morning update on website that “out for delivery “ and in the evening they update that customer wants future delivery... See more

Rated 1 out of 5 stars

I don't know why ajio selected them as delivery partner. Absolutely pathetic company. They keep telling it's out for pickup and delaying the pickup everyday with different reasons. Had to cancel my pl... See more

Rated 1 out of 5 stars

I stopped buying from first cry, meesho and other websites because they avail xpressbee delivery service all time and most of the time. Some seller from Flipkart uses xpressbee to deliver, there is no... See more

Rated 1 out of 5 stars

My 2 packages from amazon was never delivered.. Agent spoke to maingate watchman and decided to leave without delivery.. I had provided alternate number to call but the agent refuses to call... This i... See more

Rated 5 out of 5 stars

XPRESS BEES express less . It’s like let your success make the noise. With less tracking updates, sometimes letting not the person breathe , (😀) if the value is higher.( I presume) ( a test of 🫁 lu... See more

Rated 1 out of 5 stars

Worst service.Does'nt ever bother to call the customer moreover expect the customer to come to their office to receive the item..like why? Isn't it their duty to deliver, if not better not to take any... See more

Rated 1 out of 5 stars

If there is minus ranking then this is worth for this company. Very poor service and only capable to handle envelope like parcel because some place like Moradabad they didn’t had any vehicle to delive... See more

Rated 1 out of 5 stars

Ordered a dress for my daughter a month ago. They still have not delivered the parcel. My event got over without my daughter's gift. The delivery executive says he has given it to someone else for del... See more

Rated 1 out of 5 stars

Ordered 3 items from first cry with 3 different scheduled dates. All the orders got delayed. Seems like they are quite consistent in not delivering the orders within the timeline. Had to cancel 2 o... See more

Rated 1 out of 5 stars

1- Xpressbees customer care not receiving my call neither calling me back. 2- Delivery boy was very rude and scoundrel. Very untrained and unprofessional. 3- I orderd samsung product, and my loc... See more

Rated 1 out of 5 stars

Ridiculous delivery service. I haven't received my PRE-PAID parcel which was originally due on 10th of September. The status keeps showing as "customer wants future delivery" when in real I haven't re... See more

Rated 1 out of 5 stars

I am not going to order from companies who use XPressBees. XPressBees are unprofessional, and tell lies such as incomplete address, or the customer was not at home. They send messages that they are... See more

Rated 1 out of 5 stars

faltu compony bina call kiye customer dinned status dal dete hai in ko kaam karna hi nahi hai harami ka khana hai baithe baithe mujhe to in ko bosses pe hasi aati hai sale ayse employees ko ab ta... See more

Rated 1 out of 5 stars

Devilyer man through ajio is not well behaved taking out grudges on coustomer very poor service the company protocol is not followed properly as the company is very negleget towards the inefficiency... See more

Rated 1 out of 5 stars

I ordered Wakefit bedsheet and they had Xpressbees as their courier partner. My package was not handed over to my parents and they incorrectly put feedback as wrong address come to centre to collect.... See more

Rated 1 out of 5 stars

Not over one star. If there's an option to unstar, wd have done that. Pathetic services in the name of courier services. No idea how long will the customers get harassed by such incompetent and useles... See more

Rated 1 out of 5 stars

I have to receive my parcel by 29th April. I have spoken to customer care and they said 48hrs . Its been 7May no tracking found and tried following up customer care since 30 Apr and that 48hrs never c... See more

Rated 1 out of 5 stars

I was expecting a courier from Amazon. Your delivery man Balu from Thiruvalla office calsaidon 19.05.2015 and said it will be delivered the next day. Same day an update appeared that an attempt was ma... See more

Rated 1 out of 5 stars

Very bad courier service. My very important parcel was too much delayed. I contacted them so many times but I didn't receive my parcel on time. Estimated delivery date was 14 June 2025 but parcel was... See more

Rated 1 out of 5 stars

They are extremely unprofessional people. Everytime this cpmpany is invved in delivering the parcel. I have faced issue with non delivery. They give wierd reasons like, customer not available or cusyo... See more

Rated 1 out of 5 stars

Asole company Crossing 1800km 10 days To cross 6 km 8 days . Yet not delivered.... This has to be one of the worst courier… This has to be one of the worst courier companies in India. They t... See more

Rated 1 out of 5 stars

If negative rating was there I would have rated express bee services in negative . I got the first and worst experience by ordering through express bee . I would recommend all the business persons and... See more

Rated 1 out of 5 stars

Very rude behavior of delivery agent. He directly refused to deliver my parcel. I complaint 2 times the same thing but both times not action were taken. Sad but I don't know why their services are deg... See more

Rated 1 out of 5 stars

Worst delivery service they don’t deliver the shipment on time their delivery partners don’t pick up the call they even block the customers number and if by mistake they pick the call they talk very... See more

Rated 1 out of 5 stars

Extremely bad. There is no accountability at all. They even lie and totally untrusyworthy. Dont buy anything from a business which uses their services too. Its an unending struggle with them.

Rated 1 out of 5 stars

Worst Delivery Service – Zero Accountability! ExpressBee is hands down the worst delivery service I have ever dealt with. My package has been delayed for days, and despite multiple emails and f... See more


1.1

Bad

TrustScore 1 out of 5

826 reviews

5-star
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Rated 1 out of 5 stars

Worst of all

I used to think DTDC had bad service, but they are not even bad.

And then I came across Xpressbees. So far, I have received only 2 parcels from this courier service, and both were compromised.

Both parcels had the same timeline. Both went missing for days, and then, out of nowhere, they were delivered.

The first parcel was literally covered in mud and was a different product and yesterday I had a similar experience as one item was missing from the box.

Xpressbees is incapable of handling the parcel and should be shut down ASAP!!

11 February 2026
Unprompted review
Rated 1 out of 5 stars

One of the Third class courier service…

One of the Third class courier service agency ….
No response and updating on website that delivery failed . No one called me . Neither they receive the phone call . Even if rings . They kept the phone off many times .
Don’t believe these burglars …..

9 February 2026
Unprompted review
Rated 2 out of 5 stars

I am seller Meesho

I am seller Meesho, I am facing very poor and unprofessional service from Xpressbees. The delivery partner keeps not picking up my product and cancels the pickup/order repeatedly without any valid reason. There is no proper communication, no update, and no responsibility taken by the team.

Because of this careless behavior, my business is getting affected and I am losing time and customers. I expected at least basic professionalism from a logistics company, but my experience has been extremely disappointing

1 February 2026
Unprompted review
Rated 1 out of 5 stars

My Parcel is still waiting for delivery…

My Parcel is still waiting for delivery as it was prepaid order

Every day morning update on website that “out for delivery “ and in the evening they update that customer wants future delivery 15 days over

Worst service and customer care of the world

“ 153638960013371 dispatched via xpressbees courier”

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience with Xpressbees

Very bad experience with Xpressbees. I placed the order and it’s delay 4 days. When I tried to call, they not received and cut my call. 2nd day I tried and happed same. Worst delivery service I had experience in my life. I recommend not to use it for order.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

I registered on their website to handle…

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care and the only way to reach them is with ticket escalation. They will close these tickets every single time you raise them without giving you any timeline for the refund of lost shipments. Fraud company please stay away and don't work with them directly.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst service.Does'nt ever bother to…

Worst service.Does'nt ever bother to call the customer moreover expect the customer to come to their office to receive the item..like why? Isn't it their duty to deliver, if not better not to take any charges.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Bad customer care

They tried to reach I attended the call, there was some range issue. He did not try to call again. Neither when I called back he is very arrogant.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Didn't get my delivery

Didn't get my delivery. I fear that I have lost my money. I was supposed to fet it on 29 th. Everyday Out for delivery and then later customer wants future delivery

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Misleading & incorrect information…

They supposed to pickup the item for return, I get the message that they will come and pick it up but they never shows up, no call or message and by the evening it get canceled and blames customer that you were not available. It happened multiple times. Never trust this guy's.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely pathetic service.

Absolutely pathetic service.
My package showed “Out for Delivery” for 7+ hours and never arrived. I tried calling the delivery agent multiple times.no response at all. No updates, no explanation, no accountability. If you can’t deliver on time don’t mark it out for delivery. Complete waste of time. Highly unreliable courier service

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional

They didn't deliver the order and give fake excuses and mark fake delivery attempts. Even after complaining my ordered was cancelled and even upon reordering similar thing happened. Worst unprofessionals I have even seen.

21 December 2025
Unprompted review

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