Nicola

I placed my order for 3 Tonie characters on the 9/12/25 for my grandsons Christmas which were In stock and expected delivery to my chosen store in 2 -4 days only to find on Christmas eve I had not has an email confirming they had arrived, I contacted the store who confirmed they didn't have a parcel for me. Thankfully they had them in stock but it meant a 50 mile round trip on Christmas eve to get them and also cost more than my original order as no longer on offer. Yes after emailing them I was refunded but the customer service regarding the redundancy minimal, not even caring that the order hadn't been fulfilled or that I had the stress of trying to get the Tonies on Christmas eve. I really wouldn't recommend this company, never ever had an issue with WHSMITH in the pas.

Great items and fantastic service and delivery.

I wish I had read on here before ordering. The initial money banks are awful, and look nothing like what they advertise. If I could put pictures on I would so everyone could see.

Our delivery driver goes above and beyond.

£200 instant win.

I decided to give the Rolex raffle a go and was delighted to win £200 on the instant wins. This was in my bank account within 15 minutes of me giving my bank details to pay into.

Great service received today whilst buying a dining room table and chairs.

Always great service from our delivery drivers.

Great service and very well packed. Will definitely use again.

Everything from start to finish is so easy. Highly recommended.