United Kingdom
Review of ATG Tickets
I needed to exchange some tickets I had booked and was unable to carry this out on line. However speaking to an agent the problem was quickly resolved and the booking changed to another date without any fuss or bother. Many thanks.
Review of Octopus Energy
The problem was dealt with quickly and efficiently.
Review of LV=
LV responded quickly and sympathetically to my claim. It was dealt with very quickly. I have no complaints at all.
Reply from LV=
Thanks for getting in touch Lilian, glad to hear our team members are great!
Many thanks, David.
Review of ATG Tickets
I needed to exchange my tickets and Kirsty was so helpful in arranging it for me.
Reply from ATG Tickets
Good morning
Thank you for the 5-star review!
We value your feedback and can’t wait for you to book with us again in the future to see another amazing production.
Kind regards,
Georgia @ ATGtickets
Review of Staysure Travel Insurance
The web site was easy to navigate and receive an agreeable quote for my holiday insurance.
Review of The Christian Shop
Great care and service given. One item was out of stock and received a phone call to choose a replacement item. Parcel was received promptly within a few days and in good condition. Excellent service.
Review of Yodel by InPost
Was informed that the parcel was out for delivery and would be expected that day. The delivery was made by a polite driver and the package was in good condition.
Review of Skipton Building Society
I was able to achieve what I set out to do and the webchat was extremely helpful.
Review of BHSF
It was so easy to make my claim on line. User friendly, no stress involved.
Reply from BHSF
Hi Lilian,
Thank you very much for your amazing 5* review. Our Online Portal was designed to be as stress-free as possible, so we're very pleased to hear it's working so well for you.
Wishing yourself and your family a very merry Christmas and a happy new year
BHSF Customer Care Team
Review of Evri
I returned a parcel to its supplier. It was collected from the parcel shop but never arrived at its destination. Hermes cannot trace it. !! Not good.
Review of ScottishPower
I am a new customer to Scottish Power and have found them to be very helpful and caring during the initial consultation and the change over period. They have kept me informed as to what and when things would happen and telephone was answered within 5 minutes unlike some call centres that keep you hanging on for up to an hour and then cut you off. Am impressed with Scottish Power so far.
Review of Coopers of Stortford
Item was received broken and not useable. Returned and waiting for a replacment!!
Reply from Coopers of Stortford
Dear Lillian,
Thank you for your review.
I shall pass your comments onto the relevant department as we are always looking on ways to improve.
Please do not hesitate to contact our Customer Service Team on 0330 331 0300 or via email at enquiries@coopersofstortford.co.uk and we can look into this further for you.
Kind Regards,
Vicky
Review of Evri
Parcel was delivered on time and in hood condition and was left in a safe place as I was not at home.
Review of Dobbies Garden Centres
I found the staff to be very helpful and polite and look forward to being able to meet my friends for lunch.
Review of Cotton Traders
Both items were quite nice quality but sadly had to return them as they were too big.
Reply from Cotton Traders
Hello Lillian, thank you for your review.
I am sorry to learn that you will be returning your order due to the size of the items. Once your parcel does reach us, each item will be refunded in full.
Kind regards
Ben
Cotton Traders
Review of Skipton Building Society
Why send a letter about the disuse of grid cards when you haven't yet got all of the system in place especially if you do not want to have to App on your phone, which I do not. You will now have to send out another letter with a waste of more money on postage.
Reply from Skipton Building Society
Hi Lilian, we are required by regulations to send several contact emails and letters about the grid cards being removed to ensure customers are aware in advance. I apologise for any inconvenience this has caused
Review of SerenataFlowers.com
I ordered flowers and wine for my relatives 50th wedding anniversary. They were highly delighted with the gift which arrived on exactly the right day.
Reply from SerenataFlowers.com
Thank you very much for choosing Serenata Flowers and for your welcomed feedback.
We are delighted to hear that you were happy with the service and gift you received from Serenata Flowers.
We very much look forward to your future custom.
Best regards,
Serenata Flowers.
Review of Garden Trends
We required a bench in memory of our organist and one that would stand the test of time. The advice on the choice of bench to fit the bill was spot on and the bench was delivered when they said it would be. All round an excellent service from Garden Trends..
