Delivery issues and no help
Have placed lots of orders before with no problems. Ordered large order on Black Friday sale. Parcel being shown as delivered but has never turned up. Proof of postage is a blank image. Contacted Gymshark and they have refused to help stating the address on the order is incorrect - even though this is the saved address on the account and 2 previous orders have turned up with no issues. Really disappointed as this is no fault of mine, but the delivery company (Evri) that Gymshark chose to use.
Reply from Gymshark
Hey,
Thank you for taking the time to leave us feedback.
We’re really sorry to hear that your experience didn’t meet expectations! Your feedback is important to us, and we’ll be passing it along to the relevant team to help us improve.
Thanks, Gymshark.