I have requested a refund address 5 times via email, but only received a reply saying they will get back to me after 24 hrs. This was 2 weeks ago. I guess 24 hrs means something different to d... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Started noticing increased hair shedding & thinning at the crown related to perimenopause & post Covid. I was not ready to rely on a daily medication so I thought the Ruby brush & serum sounded like a... Leggi di più
This product stopped working after a week. Customer service will not issue and refund or placement. They have blocked me from social media and deleted all my reviews. Do not purchase this item.
Upon receiving the product I had an issue with it. I contacts customer support and they were receptive to my issue and reissued a replacement under warranty. They also did not charge me the shippin... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Creation of Beauty, we specialize in creating innovative, holistic solutions to rejuvenate lost hair. Our mission is to provide effective, natural alternatives that prioritize your well-being. Designed to fit seamlessly into your routine, our products deliver transformative results without the need for downtime, harsh treatments, or invasive procedures. Because we believe beauty should be gentle, empowering, and accessible to everyone.
Informazioni di contatto
Stati Uniti
- [email protected]
- creationofbeautyco.com
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I have requested a refund address 5…
I have requested a refund address 5 times via email, but only received a reply saying they will get back to me after 24 hrs. This was 2 weeks ago. I guess 24 hrs means something different to different people.
I wanted my money back because i get a headache every time i used this wand. Tried doing it every other day, but didnt help.
I guess they stall their answer so they dont need to honor their 90-day money back guarantee.
They lost a customer and hopefully others will think twice before buying from them.
Claudia
This product stopped working after a…
This product stopped working after a week. Customer service will not issue and refund or placement. They have blocked me from social media and deleted all my reviews. Do not purchase this item.
Ruby Red Light Brush
I have been using the Ruby red light brush since October of 2025. I use the brush every day and apply serum. There is a slight improvement mostly with the strength of the hair I have. I wish there was more of a cap rather than a brush for easier use.
Honestly didn’t think I would see any…
Honestly didn’t think I would see any results. Finally just now started to see baby hairs around my hair line. Took about 7 weeks which was longer then expected but I’m glad I stayed consistent with it
Treatment for Hair thinning & shedding
Started noticing increased hair shedding & thinning at the crown related to perimenopause & post Covid. I was not ready to rely on a daily medication so I thought the Ruby brush & serum sounded like a good option! I have been using for 5 months now, average 4-5 times a week & started noticing a good amount of new growth after 3 months. You definitely need to stay consistent & be patient. Overall I have been pleased with the investment- the serum is very nice, not greasy at all & you don’t need much. I will continue using in combo with vitamins & shampoo targeted at this issue.
Helpful customer service
My product came defective which I wasn't happy about but they sent me a new one for free along with a bottle of their shampoo. Customer service was great. Looking forward to using the products
My experience with creation of beauty
I purchased the ruby hair brush, purerevive serum and keragrow gummies back in may. I have been using all of the product consistently since. Although the routine can be tedious and sometimes annoying I have seen great results. I have mixed feelings about doing daily routines for stuff like this. It does work but can take up time.
A month in my hair feels much more…
A month in my hair feels much more healthy
Shedding has slowed
I am only 2 weeks in so i cant report much but my shedding is much less now, specifically in the shower. Hoping to see new growth soon
Ive been using their anti-graying serum…
Ive been using their anti-graying serum and the ruby brush for a while. The serum wasnt my favorite to be honest but I am really enjoying the brush. Have seen a lot of new baby hairs around my hair line. It took me 3 months with 4 day a week use so you got to be consistent with
Really impressed with Ruby
Really impressed with Ruby — loved it! I’ve been using it for about a month now and I’m already seeing positive changes. My hair has been feeling thicker, healthier, and shedding way less.
I have mixed feelings about products…
I have mixed feelings about products like this. I got the ruby brush back in june and ive been using it at least 3 days a week since. Some weeks 5 times. I have seen new growth around my hair line and crown area. It just annoying to keep using. I feel thats like anything though, consistency is what makes things work so I guess its fine.
Great quality
The quality of the ruby brush is super nice. I am upset though that the serum came broken in the mail. Probably UPS’s fault to be fair but still. They are sending me a new one which was nice of them
Horrible company never received my…
Horrible company never received my product. No one responds back to me. It’s been a year. All I want is my refund for the product haven’t received either. They’re a total scam. Don’t waste your money or your time.
I’ve been using ruby for 3 months now
I’ve been using ruby for 3 months now. I wish my results were better but my hair loss was quite severe. Seeing a lot of new growth now around my hair line and partline. It’s taken a little longer than expected but I’m much more hopeful now that I’m seeing the growth. I’m going to keep consistent and see what happens
Upon receiving the product I had an…
Upon receiving the product I had an issue with it. I contacts customer support and they were receptive to my issue and reissued a replacement under warranty. They also did not charge me the shipping as a gesture to the inconvenience. Happy with the customer service. As far as the effectiveness I have not used it long enough to report good or bad, but I hope on several months I can leave a positive review on its effectiveness
Customer Service
I have not used the tool long enough to share my true experience but the customer support received was excellent. Although there was a bit of a misunderstanding and confusion - everything was still settled. It was thanks to the assistant on instagram for actively working on my concern.
MISSING PART OF PACKAGE
I am still trying the comb and strum (has been about a week or so, will update later on if it’s working I think my hair is thinning more.
I STILL HAVNT RECEIVED THE OTHER PART OF MY ORDER AFTEr 3 EMAILS.
I got the comb, serum, and gummies and still havnt gotten the gummies even thought they say they were delivered.
Non-responsive "Customer Service"
Non-responsive "Customer Service". "Creation of Beauty" is a scam company and a total joke. Don't fall for it. Their Customer Service team must have been asleep at the wheel, because after all the headaches and turmoil I experienced with this transaction, they actually emailed me and asked that I'd leave a review.
Company is horrible
Company is horrible. Absolutely the worst customer service ever. I purchased an item over $200 last December. I never received it never got any compensation. Nobody responds. I would never purchase from them. They’re fake. They’re a scam and they’re the worst.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








