Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Elecbee.com is a store to sell many kinds of electronic products purchase from Original OEM Factory in China with high quality and competitive price. We always stand behind our products' quality as we have strict quality control system to ensure stability and reliable quality.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

I have had mixed experiences with this…

I have had mixed experiences with this shop. Among the issues are slow shipping, inadequate item descriptions, and a less than satisfactory delivery service. I still purchase connectors here and there from them and will continue to do so. Some items have been of acceptable quality at reasonable prices.

25 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

J'ai commandé l'interrupteur…

J'ai commandé l'interrupteur intelligent Matter DS-1081WL (SKU: EB-2023048), spécifiquement annoncé comme compatible HomeKit/Matter sur le site.

Problème de Configuration : Après l'installation, le QR code d'appairage ne fonctionne pas, et le code numérique essentiel à la configuration Matter/HomeKit est introuvable sur l'appareil ou l'emballage. Le produit est donc inutilisable pour sa fonction principale (domotique).

Service Client Décevant : J'ai contacté le service support (Commande EB20251123095896) pour obtenir ce code manquant. L'équipe a ignoré ma demande de code et a plutôt insisté, sans preuve, que j'avais commandé le "mauvais article", contredisant leur propre publicité.

Refus de Solution : Malgré mes demandes claires, l'entreprise refuse de fournir le code d'appairage ou de proposer une solution de remboursement/retour pour un produit défectueux.

Ce produit ne respecte pas les fonctionnalités annoncées. Le service client est non seulement inutile, mais de mauvaise foi. Je suis obligé de passer par une procédure d'opposition bancaire pour récupérer mon argent. À éviter absolument.

4 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

This is big thieves dont ever ever…

This is big thieves dont ever ever order on this store my order has been delivered what when where????????its in india they recieve it there you big thieves$$$$

11 marzo 2025
Non scritta su invito
Logo di elecbee.com

Risposta di elecbee.com

Dear Customer,
We sincerely appologize for any inconvience this caused.
We received your order on March 7, and it was shipped on March 11. The order is currently on its way, and we have emailed you the tracking number. Please kindly check your email and keep an eye on your package.

If you have any questions or need further assistance, please feel free to reach out. We are more than happy to help.

Thank you for your understanding and support!

Best regards,
Elecbee

Valutata 1 stelle su 5

Pretty sure the product reviews are…

Pretty sure the product reviews are fake. One product has 29 reviews and every single one refers to how great the 'module board' is. I would be surprised if even 5% of users would call that particular product a 'module board.' It might be a 'module' and it probably has a 'board' inside it but it's like 29 positive reviews for a surfboard with every single one of them praising a 'wave board.'

25 luglio 2024
Non scritta su invito
Logo di elecbee.com

Risposta di elecbee.com

Dear Customer,

Thank you for your feedback. We take every customer's voice seriously and would like to clarify that all our reviews come from genuine user experiences. We are committed to ensuring the authenticity of our reviews to help future customers make informed decisions.

If you have any questions or need further assistance, please feel free to reach out. We are more than happy to help.

Thank you for your understanding and support!

Best regards,
Elecbee

Valutata 1 stelle su 5

False advertising, did not honor their own refund policy, avoid at all costs!

The pictures listed on their product page did not match the items that were actually sent to me. When I reached out to them for a refund, they told me they only offer refunds for malfunctioning items, despite the “30-day money back guarantee” listed on their page that doesn’t mention this stipulation at all. Despite being a paying customer, I can’t find anywhere to actually write a review on their page. I asked a customer service rep about it and I was met with silence. Absolute crap customer service, avoid at all costs!

18 luglio 2024
Non scritta su invito
Logo di elecbee.com

Risposta di elecbee.com

Dear Customer,
We sincerely appologize for any inconvience this caused.
Normally if the item you ordered is not you expected, you can return the goods and we make refund. If only refund is required by any customer, our company will suffer lots of losses. Thank you for your understanding and support!

If you have any questions or need further assistance, please feel free to reach out. We are more than happy to help.

Best regards,
Elecbee

Valutata 1 stelle su 5

they are thieves and thieves

they are thieves and thieves. they display a picture of a product on the site and send another product.

21 maggio 2024
Non scritta su invito
Logo di elecbee.com

Risposta di elecbee.com

Dear Customer,

We appreciate your feedback and want to inform you that a dedicated team member will be in touch with you soon. Please note that some products may undergo upgrades and iterations, which can result in slight differences in appearance.

Thank you for your understanding!

Best regards,
Elecbee

Valutata 1 stelle su 5

Pretty sure it's a scam!

We've ordered $80 worth of electrical components from there, which never arrived, plus they also didn't get back to our emails and don't ever seem to answer their customer hotline. In short, they're probably a scam! Look out everyone!

29 giugno 2022
Non scritta su invito
Logo di elecbee.com

Risposta di elecbee.com

Dear MG Fre,

We are deeply sorry for the unpleasant experience.

Your satisfaction is our goal, we are committed to giving you the most sincere and thoughtful service.

Due to insufficient information, we are not able to handle your case ASAP. Please drop a mail at our main page or [email protected]. You will get a reply within 24HR.

Thank you.
Elecbee Service Team.

Come funziona Trustpilot

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