レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

-5 STARS! They seem to be affiliated with 'Monvalier' as in emails from Monvalier the customer service signed off with 'Montaviel'. No refund issued to me and quality of item was simply horrendous - n... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

The broker let me withdraw small amounts initially to build trust. Once I invested more, my larger withdrawal was blocked and I was told my account didn’t meet “liquidity requirements.” I first rea... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

The quality is definitely better than expected. For the price, I was expecting less, but I was pleasantly surprised. Delivery took a few days, but it was worth the wait.

䌁業が回答したした

5぀星のうち5の評䟡

The only bad thing is to choose only 1 ring
 ring I got is very pretty, well made and 100% match with what’s on the website. I got it quite fast, considering the international shipping, and the box... もっず芋る

䌁業が回答したした

レビュヌの確認を行いたす

䌁業情報

  1. 衣料品店

圓該䌁業による蚘述

Montaviel is an online fashion house offering luxury clothing and accessories for women and men. We focus on contemporary design, timeless style and a seamless shopping experience for our global customers.


連絡先

2.7

期埅以䞋

TrustScore 5段階評䟡の2.5

38件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

-5 STARS

-5 STARS! They seem to be affiliated with 'Monvalier' as in emails from Monvalier the customer service signed off with 'Montaviel'. No refund issued to me and quality of item was simply horrendous - nothing like what was advertised on the website. AVOID!

2026幎2月5日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

I’m sorry to read this, Loki. The concerns you raise around item quality and refund handling are not the experience we intend to provide.

We have requested the necessary details via Trustpilot so we can verify your order and review the full correspondence linked to it. Once received, we will reassess the product against its listing and progress the refund review without delay, following up by email.

Where a clear service failure is confirmed, we provide a service recovery gesture. In this case, a one-time 15 percent code will be issued by email once your case is validated.

We aim to reduce unnecessary returns wherever possible and, when appropriate, we offer returnless resolutions. You can read more on our Sustainability page: montaviel.com/pages/sustainability.

Thank you for bringing this to our attention.

Sienna | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Warm winter coat

It keeps me nice and warm on cold days and remains stylish.

2026幎1月30日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Renie. I’m pleased the coat provides reliable warmth while keeping its style, as those two qualities should always go hand in hand.

It’s good to know it serves you well on colder days. We appreciate you taking the time to leave your feedback.

Sienna | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Colorful top

Bright color, but the fabric is a bit thinner than expected.

2025幎12月31日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing your feedback, Beret. I’m pleased the colour made a strong impression, and I note your comment on the fabric weight, as expectations around feel are important.

Your input has been shared with our product team to help refine material descriptions and guide future selections. We appreciate you taking the time to be specific.

Noor | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Well-made dress

Falls nicely, but the side seam is a bit loose.

2026幎1月26日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Cordey. I’m pleased the dress drapes well, and I note your comment on the side seam, as construction details like this affect how a piece wears over time.

Your feedback has been shared with our quality team to review finishing consistency on this style. We appreciate you taking the time to highlight it.

Julian | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Short-sleeved shirt

Cool, ideal for a summer office.

2025幎12月13日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Ashton. I’m pleased the short-sleeved shirt feels well suited to warmer days while still working for an office setting.

We appreciate you taking the time to leave your feedback and hope it continues to serve you comfortably through the season.

Ava | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Trendy T-shirt

Beautiful design and good fit, it remains impeccable after several washes.

2025幎12月13日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Matteo. I’m pleased the T-shirt holds its shape and finish after repeated washes, as durability is key to everyday pieces.

It’s good to know the design and fit continue to perform over time. We appreciate you taking the time to leave your feedback.

Luca | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Sturdy boots

The boots are robust and comfortable, perfect for long walks.

2025幎12月19日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Finlay. I’m pleased the boots deliver both comfort and durability, especially for extended wear, as that’s where performance truly shows.

We appreciate you taking the time to note this and hope they continue to support you on every walk.

Luca | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Perfect hoodie

Thick and soft fabric, perfect size. I wear it every day.

2025幎12月24日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Anthony. I’m pleased the hoodie delivers on fabric weight, softness, and fit, especially if it has become part of your daily wear.

It’s always rewarding to know a piece holds up to regular use. We appreciate you taking the time to leave your feedback.

Noor | Client Advisor, MONTAVIEL

5぀星のうち1の評䟡

The broker let me withdraw small


The broker let me withdraw small amounts initially to build trust. Once I invested more, my larger withdrawal was blocked and I was told my account didn’t meet “liquidity requirements.”

I first read about 𝘌𝙭𝙞𝙀𝙢𝘌𝙚𝙚𝙚𝙩𝙄𝙣𝙩𝙚𝙡𝙡𝙞𝙜𝙚𝙣𝙘𝙚 on Trustpilot, where other victims shared similar experiences. They guided me through providing proof, and I recovered around 90% of my money. That early withdrawal trick is a classic red flag.

2026幎1月7日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

We’re sorry for the confusion this has caused, Richard. The situation you describe relates to financial brokerage activity, which is not connected to MONTAVIEL. We are an online fashion house and do not operate any investment or trading services.

We have requested the necessary details via Trustpilot so we can verify whether this review was posted to the correct business. Once received, we will follow up by email without delay to ensure it is addressed appropriately.

Thank you for bringing this to our attention.

Julian | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Return Service

I ordered several sizes because I didn't know which one would fit me, the return system was great, no hassle!

2025幎12月20日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Ellis. I’m pleased the return experience felt straightforward, especially when you needed to compare sizes to find the right fit.

We aim to make sizing decisions easier while reducing unnecessary returns wherever possible, and when appropriate, we offer returnless resolutions. You can read more on our Sustainability page: montaviel.com/pages/sustainability.

We appreciate your trust in MONTAVIEL.

Ava | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Long dress

Super maxi dress, very comfortable and perfect for a summer day!

2025幎12月22日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Dominique. I’m pleased the maxi dress delivered on comfort and ease, especially for warm-weather wear.

It’s always rewarding to know a piece feels right from the first wear. We appreciate you taking the time to leave your feedback.

Ava | Client Advisor, MONTAVIEL

5぀星のうち4の評䟡

T-shirt and sweater, average delivery

T-shirt and sweater well received, excellent quality! Delivery was a little slow, so 4 stars.

2025幎12月24日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing your experience, Kai. I’m pleased the T-shirt and sweater met expectations on quality, and I’m sorry the delivery timing was slower than it should have been.

We are reviewing the carrier’s recent scan history to improve consistency on dispatch and transit times. As a gesture of appreciation for your patience, we have added a £5 account credit to your profile, ready for a future order.

We value your balanced feedback and your confidence in MONTAVIEL.

Ava | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Better than expected

The quality is definitely better than expected. For the price, I was expecting less, but I was pleasantly surprised. Delivery took a few days, but it was worth the wait.

2025幎12月9日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing this, Rosemary. I’m pleased the quality exceeded expectations and justified the wait, as value should feel evident the moment you receive a piece.

As a small thank-you for your patience and confidence, please enjoy 10 percent on a future order with code ESSENCE10.

We appreciate you taking the time to reflect on your experience.

Ava | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

green summit

The green top doesn't match the color in the photo, but it's a nice t-shirt. Unfortunately, I had to return it, but customer service was responsive.

2026幎1月11日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for taking the time to share this, Sloane. I’m sorry the colour did not align with expectations, though I’m pleased the quality of the piece itself came through.

I’m also glad our team supported you promptly during the return. We aim to reduce unnecessary returns wherever possible and, when appropriate, we offer returnless resolutions. You can read more on our Sustainability page: montaviel.com/pages/sustainability.

Your feedback has been noted and shared with our imagery team, as accuracy matters at every stage of the experience.

Sienna | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Efficient service

The ordering process and delivery went smoothly.

2026幎1月7日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for sharing your experience, Cesya. We’re pleased to know the ordering journey and delivery met expectations, as reliability at each touchpoint matters to us.

As a gesture of appreciation, we would be glad to offer a 10 percent thank-you perk on your next visit with code ESSENCE10.

We look forward to welcoming you again soon.

Noor | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Awesome vest

This vest is perfect, warm and stylish at the same time.

2025幎12月13日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for the kind words, Shannon. We’re delighted the vest delivers both warmth and style, as pieces that perform across moments are central to our edit.

We appreciate you taking the time to share this and hope it continues to serve you well throughout the season.

Noor | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Top pleasant

Nice tops, good quality.

2025幎12月20日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for your note, Rebecca. We’re pleased the tops met your expectations on quality, as that balance of feel and finish matters to us.

As a quiet thank you for sharing your experience, please enjoy a 10 percent perk on a future order with code ESSENCE10.

We look forward to welcoming you back.

Sienna | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

Felt hat

Hat way too big.

2025幎12月20日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

I am sorry the fit of the felt hat did not meet expectations. Sizing should feel considered and comfortable, and this experience fell short.

We have requested the necessary details via Trustpilot so we can review your order and assess the sizing against this batch. Once received, we will follow up by email with the appropriate resolution. Where suitable, we aim to reduce unnecessary returns and may offer a returnless solution. You can read more on our Sustainability page: montaviel.com/pages/sustainability.

Thank you for bringing this to our attention.
Sienna | Client Advisor, MONTAVIEL

5぀星のうち3の評䟡

High-waisted skirt

Skirt too wrinkled after washing.

2025幎12月18日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

I’m sorry to hear about the wrinkling after washing, Joshua. Fabric behaviour after care is an important quality point, and this is not the experience we aim to deliver.

We have requested the necessary details via Trustpilot so we can verify your order and review the care outcome. Once received, we will assess the fabric batch and determine the most appropriate resolution, then follow up by email without delay. As a gesture of service recovery, we will also extend a one time 15 percent courtesy code once your case is confirmed.

Ava | Client Advisor, MONTAVIEL

5぀星のうち5の評䟡

The only bad thing is to choose only 1

The only bad thing is to choose only 1 ring

ring I got is very pretty, well made and 100% match with what’s on the website.
I got it quite fast, considering the international shipping, and the box is very cute. will definitely be getting more items from them

2026幎1月5日
自発的なレビュヌ
MONTAVIEL ロゎ

MONTAVIEL からの回答

Thank you for your kind words, Nelda.

We are delighted to hear that your ring met your expectations in both design and finish, and that it reflected exactly what you saw online. Careful presentation and reliable international delivery matter to us, so it is great to know the experience felt seamless from start to finish.

As a thank-you, you are welcome to enjoy 10 percent off a future purchase with code ESSENCE10.

We look forward to welcoming you back.

Julian | Client Advisor, MONTAVIEL

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䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

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