Otakupopmall レビュー 17

Otakupopmall からの回答

2026年1月8日

We are very sorry for the inconvenience caused.
Please kindly email your order number to [email protected].
Once we receive it, we will check the shipping details and our delivery records, and our staff will assist you accordingly.
Thank you for your understanding.

Otakupopmall からの回答

2025年12月4日

Thank you for your order with Otaku Pop Mall.

Your order was placed on November 23, and we shipped it on November 25.

At checkout, you selected Japan Post – ePacket Light, which has a delivery estimate of about 5–21 days.
This information was shown when selecting the shipping method on our website.

For future orders, if you need faster delivery, we recommend choosing DHL or UPS, which usually arrives in about 3–5 days.

We apologize for the wait and kindly ask for your patience.
Thank you for your understanding.

Otakupopmall からの回答

2025年8月28日

Thank you for your order with Otaku Pop Mall.
We sincerely apologize for the worry caused by the delay.

According to the tracking details, your package was delivered on August 15, 2025. As you selected Japan Post’s ePacket Light service, delivery may take longer compared to express options.

For future orders, if you need faster delivery, we recommend selecting Express Shipping at checkout.

We truly appreciate your support and look forward to serving you again.

Otakupopmall からの回答

2025年7月17日

Thanks a lot for the thoughtful review!
Really glad to hear your Soul Eater items reached you safely and that everything went smoothly from checkout to delivery. We appreciate you noticing the details—we do our best to keep things secure and simple. And we're always here if you’ve got questions or need support. Hope you enjoy the merch!

Otakupopmall からの回答

2025年6月30日

Thank you so much for your lovely review! We’re so happy to hear that your son enjoyed the package and that everything was perfect.

We truly appreciate your support and look forward to seeing you again in the future!

Otakupopmall からの回答

2025年5月23日

Thank you so much! We're so happy your new Sonny Angel found its way to you safely. 💕 Looking forward to welcoming you back to Otaku Pop Mall soon!

Otakupopmall からの回答

2025年4月22日

Thank you so much for the great review!
We’re so glad to hear your order arrived quickly and that you loved the item. Your satisfaction means the world to us—hope to see you again soon at Otaku Pop Mall!

Otakupopmall からの回答

2025年3月31日

Thank you for the kind words! We're so glad everything arrived quickly and in great shape. It means a lot to hear you had a good experience — hope to see you again soon at Otaku Pop Mall!

Otakupopmall からの回答

2025年3月31日

Thank you so much for the sweet review! We're so glad your Sonny Angels flew in quickly and safely (with a couple of KitKats for the ride 🍫✨). We’re hoping to restock more Sonnys soon — they’ve been super popular lately! Hope to see you back at Otaku Pop Mall again soon 💖

Otakupopmall からの回答

2025年1月24日 に更新

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with Otaku Pop Mall. Your support means the world to us, and we're always here to bring you the best service and products.