AmiAmi English レビュー 274

My figure arrived very fast after it was available I did preorder her.
The package was in a good condition and my figure arrived with no issues!

Cross posting this review here from Jan. 16th

Recently finally received the Berserk Skull Knight DX Figma I had preordered (from Amiami) over a year ago that got stuck in release date extension and shipping/tariff hell and I’m quite disappointed. The horse Skull Knight came with came with a broken head that couldn’t attach to the horses neck so I had to super glue it. Plus the pegs that hook together some of the accessories and detail pieces don’t fit together well and Skull Knight has so many absolutely pointy sharp pieces on him that it makes it difficult to grip him to try to snap the pieces back together. These issues coupled with the fact that the stand can’t support both the weight of the horse + Skull Knight on its back riding him has made me decide not to get another figma in the future.

So many people say amiami is a scam, it’s not a scam at all!! My parcel came within a week my items all In there! Shipping was cheap!

Amazing place to pre order new figurines from! I've bought a lot from AmiAmi over the past 5 years and never had any issues. I always pay for DHL shipping so my order arrives safely and quick but other postage options are available if it's too expensive for you. It's easy to cancel pre orders too if you change your mind, as long as you do it before it's ready to be shipped it won't affect your account status. Overall, I truly love using AmiAmi and highly recommend it for buying/pre ordering newly released figurines.

Another resource for anime-related goods. They are reliable and I do not have any issues ordering their products online. Highly recommend!

Amazing Website
The prices you get on this website are unlike any English figure website you'll see. Ordered 3 figures from them around 1 week ago, one of them used. All of them were perfect quality, and the shipping came much faster than I expected it to come, considering it's coming from Japan. Definitely recommend if you're looking for a cheaper alternative to buying figures. Just be careful, if the sum of your order (not including shipping fees) is over £135, you will have to pay customs.

I'm a more recent customer for AmiAmi as I always prefer ordering from local anime stores due to shipping costs, so I'm usually only using this for goods that don't end up there.

The pricing tends to be cheaper due to it all being JPY, but shipping cost tends to null that anyways. Unless you are buying smaller merchandise, expect minimum 30-50 bucks paid to ship something out unless its surface. This cost can get more extreme and rack up to the hundreds, especially once taxes get factored into it. Don't order from here if you don't want to pay that much.

Also they can be rather strict. Do not cancel excessively or try to cancel an order they invoiced (if you cannot pay you likely will receive a ban anyways), if you believe you cannot pay for an order ask for a cancellation asap before you get invoiced. You can explain the reason is money issues and they will have more lenience. If you're prone to impulse spending I wouldn't recommend using this site just because of this.

Overall its a good site to use but can be pricier if you're primarily here for figures. Just make sure you can afford it and are aware of your orders, if you can't pay for something just be aware ahead of time before its released so you can cancel without any major issue. If you have more payments compared to cancellations I wouldn't worry about any repercussions, but you should still be aware of the cost.

I have ordered two figurines and badges. Both packages arrived in perfect shape, they are very well packaged - figurines are in a big box surrounded by plastic from both sides and the box is packaged in tons of paper. There were surprisingly absolutely no flaws. I have shipped to Europe, I chose surface mail shipping method and it both arrived in about exactly 4 months. HOWEVER!!! One figurine, with a 1 year pre-order wait, has been postponed 2x, delaying it by 3 months, and another one that is still in pre-order is being delayed by 2 months already, though I assume that is not amiami's fault but the fault of the makers of the figurines. Because of that, one of my orders has been split in two, where only 1 item was postponed, and because I didn't want them to ship the 1 item order by itself, I had to cancel the order of that item, which unfortunately worsens your "customer credibility", where if you cancel enough orders, they will shut down your account and you won't be able to have things delivered from them, but that hasn't happened to me yet. But I asked them if the one item could be shipped with another pre-order I had coming, but it wasn't possible. Other than that, I am very satisfied with my purchases and will be ordering more from them.

J'ai passé ma première commande sur le site en 2017, je n'ai jamais eu aucun soucis avec la livraison de mes commandes et le service client à toujours été réactif et à l'écoute.
Je n'avais plus commandé chez eux depuis 2022, mais je suis toujours aussi contente et satisfaite des services proposés.

Avec les modes de livraison "AIR Small Packet" ou "AIR Parcel", les colis sont livrés en moins de 2 semaines. J'en ai reçu 4 en même temps (envoyés du Japon le 5 janvier reçus le 13 janvier)
Certes il y a des frais de douanes à payer, mais ça reste toujours moins cher (même en comptant les frais de port) que sur certains sites Français où les prix de certaines figurines sont parfois affichés le double voire plus.

Très bon site, de confiance. Je recommande !

Where do I even start… I purchased a preowned figure from AmiAmi rated B+, which means it was unpacked and displayed but nothing was missing or damaged. The shipping and customs fees were incredibly expensive, and only DHL was available. I bought it anyway because it was supposed to be a gift.

When the figure arrived… well, a part was missing, and it’s a part needed to properly assemble another part of the figure. I contacted customer support and sent what felt like 50 photos, only to be told that the only option is to return the figure. I would, however, only be refunded the price of the figure not the expensive shipping and customs fees.

Thanks for a mistake that wasn’t even my fault. Why can’t you check your figures for completeness before sending them?

Also, shipping has become expensive lately only DHL is offered now, while other Japanese shops still ship the same figures via EMS or Airmail.

I’m just really disappointed and will be avoiding AmiAmi from now on. Fortunately, there are plenty of other Japanese figure sellers.

They respond with great delay to questions or emails..
I've lost one order until the response (order closed).

it’s very tedious ordering from AmiAmi but i’ve never had any actual issues with them. they always ship out quickly after payment and the items are always in perfect condition.

I today recieved my 2nd delivery from AmiAmi in a short amount of time (about 3 weeks). The packaging was solid and secure and all paper except for the tape. Which is better for the enviroment.

These were both pre order items. I didnt have too pay up front and the informed me before putting in the pre order that shipping would be expensive. That not something AmiAmi controls and it was nice they inform you on the website before the purchase is made. Everybody who says the where surprised. Please read the notice before you confirm the order.

The payment was only requested when they had taken delivery of the item. This came with the calculation of the shipping cost at that point. Again shipping is pricey but not something AmiAmi can control. Sadly shippimg is just an expensive proposition. Nevertheless the package arrived swiftly and due to the solid packaging is was in perfect condition even if it had to travel almost 10000 miles. Arigato AmiAmi.

Truffa! NON COMPRATE DA QUESTO SITO, VI TRUFFERANNO. VI FANNO PAGARE COSTI ALTISSIMI PER LA CONSEGNA E LO FANNO APPOSTA PERCHÉ LORO NON PAGANO LE TASSE DI SDOGANAMENTO E VI RICATTANO. O PAGATE IL DOPPIO DI QUELLO CHE AVETE GIÀ PAGATO, OPPURE VI RESTITUISCONO SOLO I SOLDI DELL' OGGETTO, CHE DI SOLITO È UNA MISERIA. QUINDI QUANDO VEDETE UN PREZZO SAPPIATE CHE IN REALTÀ PAGHERETE IL TRIPLO PER AVERLO.
Stiamo cercando di farli sanzionare a livello internazionale e di fargli chiudere i battenti. Ripeto, è una truffa!

Amiami is a decent website so long as you never need customer support. I cannot recommend them in their current state. Amiami will request payment months in advance and then never send your items. I paid for items in October and they still have not shipped them. Additionally, in the event that Amiami decides to ship your items they will advertise and charge you nearly double the regular shipping prices for 2-3 week delivery when your items will not even ship until multiple months later.

Ho completato il mio quarto ordine su AmiAmi e l'esperienza è stata costantemente eccellente. Per chi cerca figure, modellismo e merchandise giapponese, questo sito è un punto di riferimento assoluto. AmiAmi si distingue per la sua vasta selezione di prodotti, inclusa l'ottima sezione "Pre-owned", garantendo sempre affidabilità come venditore. Il vero punto di forza è l'imballaggio: tutti e quattro i miei pacchi sono arrivati in condizioni perfette grazie a una preparazione meticolosa e robusta, a prova di trasporto internazionale. Le opzioni di spedizione sono flessibili e la consegna è stata sempre rapida una volta saldata la fattura. Il sistema di pre-ordine è trasparente, e la possibilità di combinare ordini (combinazione mensile) è eccezionale per risparmiare sui costi di spedizione, offrendo la comodità del pagamento posticipato. Il servizio clienti è stato chiaro e veloce nelle rare occasioni in cui è stato necessario. Consiglio vivamente AmiAmi a tutti i collezionisti: l'esperienza di acquisto è sicura, piacevole ed efficiente, offrendo prodotti autentici e un imballaggio superbo.

Generelt meget fint og varer sendt i god stand
Dog vær opmærksom på at de ikke betaler den told eller fragtgebyr der nu kommer på i landet

I buy from this shop often and love the service! If I ever need to cancel or edit an order, they are responsive. Overall, I would definitely recommend this shop.

I've been a loyal customer for YEARS, never missed a payment and everything was perfect. Then one mistake I didn't know I couldn't do (I payed for a friend figure with my card on their account who couldn't get their credit card to work there) I got my account permanently banned, without any posibility of appeal they didnt sent me an email, I had to send one and their respond was telling me my account was permanently because it's against the rules to have more than 1 account, IT WASN'T MY ACCOUNT, I JUST PAID SOMETHING. I can't even communicate anymore with them, I'm more than angry I had some preorders now to the trash. They are the worst

Very fast delivery time. I am very satisfied with the service from AmiAmi.