Privacy policy
At Miravva, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website or make a purchase.
By using our website, you agree to the terms of this policy.
1. Information We Collect
When you visit our website or interact with us, we may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping addresses, and payment information.
- Order Information: Items purchased, order history, and transaction details.
- Device and Usage Information: IP address, browser type, time zone, pages visited, time spent on pages, and referring websites.
- Marketing Information: Your communication preferences and interaction with our marketing emails or ads.
We collect this information directly from you when you provide it during checkout, create an account, sign up for our newsletter, or contact us. We also collect data automatically through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
- Fulfill and manage your orders, payments, and deliveries
- Communicate with you about your order, account, or inquiries
- Send you promotional offers, newsletters, or product updates (only if you opt in)
- Improve our website, products, and services based on your preferences and usage
- Prevent fraud, protect the security of our website, and comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties under the following circumstances:
- Shopify: Our store is hosted on Shopify, which securely processes your orders and stores your data.
- Payment Processors: Such as Shopify Payments, PayPal, or Stripe, to process transactions.
- Shipping Partners: To deliver your order.
- Marketing Services: Such as email platforms to send newsletters or targeted promotions, if you’ve opted in.
- Legal Compliance: When required to do so by law, subpoena, or government request.
All third parties we work with are obligated to keep your data confidential and secure.
4. Your Rights
Depending on your location, you have certain rights regarding your personal data, including:
- The right to access, correct, or delete your personal information
- The right to opt out of marketing communications
- The right to withdraw consent at any time
- The right to request a copy of the data we hold about you
To exercise any of these rights, please contact us at info@miravva.com.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve personalized ads. You can manage your cookie preferences through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to provide services to you, fulfill legal obligations, and resolve disputes. When no longer needed, we securely delete or anonymize your data.
7. Data Security
We take appropriate security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before submitting any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. Continued use of our site after changes are made implies acceptance of those changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@miravva.com