Disc Makers Reviews 6.768

Great support in helping design my project.

Everything was spelled out very easily. It was easy to go in and add and edit and directions were clear and concise. Thanks for all your help.

Overall, the cd jewel case project was done well and on time. However, upon receiving the shipment and opening the box, there were critical elements missing from the tray card artwork. I know it was there when I uploaded it. I used the real time proof option, most certainly would have seen the issue.
My account CS, Matt, was really good in the process to try and rectify the situation, which ultimately would be myself blade cutting the shrink-wrap, pulling out the jewel case, disassembling the tray, putting in a new tray card and reassembling, try to slip the cd back into shrink-wrap to at least protect them.
This is an incredibly arduous task.
Now, upon re-uploading the artwork, this time there was an email art approval sent. Lo and behold, once again missing elements.
It came to Matt's attention that there was a red border guideline that was in the PDF and it was being taken out, however some of the elements were tied to the layer and would be deleted as well.
To be even more diligent, after taking out the red border guide, I sent a "flattened" PDF so that nothing could be done on Discmaker's end to the artwork.
Matt did arrange to have the new tray cards shipping covered, but I still had to pay for the actual product.
Not particularly thrilled with the experience. I actually would have been fine with the red border line around the graphic edge if they wouldn't have deleted it.

Very professional and helpful
I would recommend anyone to trust you guys!

The staff called me back when I needed help with a project, extremely helpful and professional!!

Shipped and received product in timely fashion and packaged well. Thanks

I'm very happy with the work Disc Makers did on the Headz Up album. The sound of the album and the art work on the album cover are great. Thanks for the good work. I'm also glad you sent the Master CD back to me.

The volume from track to track differs greatly!

Everything was great except that they mislead you to think your vinyl records are being made in the USA, they are not. They are made in France and I was forced to pay import fees.

Everything about the process was as smooth as you can get.
Fast turnaround and professionally done.

Easy to order; and fast service.

Communication was key, finished product was satisfactory and time to complete met our expectations.

Delivered as promised with special shipping arrangements.

I have done over 10 projects with Disc Makers and have been 100% satisfied every time. They have great communication and the quality of their finished product is excellent. I would highly recommend them to anyone.

Patricia was sooo helpful from beginning to end.

Discmakers made getting a cd made straightforward and simple. The staff was very helpful.

The gentleman on the phone looked up my account and last order from over a year ago. He helped me get my discs ordered and it was done quickly and accurately. The next day I had my blank discs. Thank you so so so much!

Discmakers made the process of ordering CD’s and vinyl extremely easy. From the initial estimate to the finished product, I have been nothing short of impressed. If I had any questions a representative was quick to respond. We will definitely use discmakers moving forward. Thank you!

Excellent customer support, fast TAT, reasonable prices.

Finish product is amazing, better than what I expected. Had a bit of a scare due to it being held up in a trailer because of weather, but still came in four days later. Very fast service, and high-quality product. I could not be happier. On with the show.