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Beoordeeld met 5 van de 5 sterren

I am over the moon with the results I have got from using my red light panel. I purchased this in November 2025 . I am using this for wrinkles. I just wished I knew about this light therapy years ago... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve been using my Solis red light panel for a while now, and I’m genuinely impressed with how much it’s improved my sleep and overall energy levels. I use it just before I go to bed and again first... Toon meer

Beoordeeld met 5 van de 5 sterren

Very impressed with Solis, I did a lot research before buying and the good reviews do it justice. Fast delivery, quality product and attentive customer service. As a 40 year old woman, I'm using the p... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic Product - relieves pain - so easy to use. I suffer from arthritis in hands plus chronic back pains from previous surgery. I find relaxing with the glow of red light therapy works for me. Que... Toon meer

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4,6

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TrustScore 4.5 uit 5

66 reviews

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Beoordeeld met 5 van de 5 sterren

I am over the moon with the results I…

I am over the moon with the results I have got from using my red light panel. I purchased this in November 2025 . I am using this for wrinkles. I just wished I knew about this light therapy years ago . The results are clear to see . The company is exceptional and help you . They care about their customers outstanding.

7 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ignored by the head of Customer…

Ignored by the head of Customer service.
Promised replacement glasses 1 months ago and then ignored.

2 december 2025
Review zonder uitnodiging
Logo Solis Therapy

Antwoord van Solis Therapy

Hi there,

I want to assure you that this hasn’t been ignored intentionally.

I’ve checked through our inbox and I’m having a hard time locating the email, as we don’t currently have enough information to match it to an order or previous conversation. To allow me to deal with this with the utmost urgency, could you please email us your details (name/order number) again as soon as possible under the subject line: “Broken Glasses”

I’ll make sure this is picked up and resolved immediately.

Kind regards,

Mae
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

I wish I'd discovered this sooner

I love my Solis red light panel. The pain relief it gives me is incredible. 20 minutes (10 mins on my hip and 10 mins on my back) 4 or 5 times a week.
It has also made a difference to my sleep , I had a really disturbed sleep pattern and I am now getting a better quality of sleep, more deep sleep and feeling much more rested. I wish I had known about this sooner. :-)

28 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

A great product

its a great product, really easy to use and the brand sent regular emails with tips on how to get the best from it which was helpful

27 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

outstanding customer service

I purchased a red light therapy lamp from Solis, and the customer support was truly outstanding. Communication was fast, clear, and genuinely helpful at every step. Questions were answered competently and with a level of care that is rare today. The product quality and the overall customer experience exceeded my expectations. A company that clearly takes responsibility and service seriously. Highly recommended.

12 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been using Solis for the last…4 months

I have been using Solis for the last few months and I have seen a massive improvement in my psoriasis and sleep. The psoriasis has disappeared from my right elbow and all most gone from my left. The team have been extremely helpful with my endless questions about how best to use the device. Would recommend to anyone.

10 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Supreme Panel

I purchased a panel on November 7th, 2025, and almost a month later I'm still waiting for it to arrive.

During the back-and-forth email exchanges and because of one review on Trustpilot, I learned that the panel was not shipped from the UK but from China — something that was nowhere stated on the Solis Therapy website.

On their website, they say that deliveries are sent via express shipping or with FedEx. Since this is not accurate at all, I’m giving 2 stars instead of 1, only because their customer service is genuinely good. Mae replied to all my emails and was always helpful with every question and concern.

However, if you are in Europe, be aware that your product will be shipped from China, not the UK. And if you are in Germany and like to plan things ahead ;) be prepared to wait quite a bit. They also do not ship to Europe with DHL or Hermes but with DPD, which has unfortunately been increasingly unreliable in Berlin over the past year. Hopefully is the DPD experience not so bad all over Germany.

Since I am still waiting for the panel, I cannot comment on the product itself yet. But once it arrives and I’ve tried it, I will update this review.

UPDATE:

My One-Month Experience with the Supreme Panel:

I’ve been using the Supreme Panel for one month now, and although I haven’t noticed any visible changes in my skin yet, I definitely feel a difference in my mood and energy levels this winter.

I’m sleeping so much better and waking up feeling refreshed—something I honestly forgot what it felt like. Normally I’m very sore after working out, but with the panel I can keep going, which means I move more overall, reach my goals more easily, and feel healthier in general.

Also, as an unexpected result, my eyesight has improved. Maybe it’s because I don’t close my eyes in front of the panel? My doctor told me that the small issue I had is gone and my eye floaters have reduced by about 30%!

As I said before, the customer service and the Solis team are phenomenal and very helpful.
I just wish their products were available in Europe so the shipping wouldn’t take so long.
But other than that, I can definitely recommend everything from this company.

Thank you, Solis Team!

1 december 2025
Review zonder uitnodiging
Logo Solis Therapy

Antwoord van Solis Therapy

Hi Gabriela,

I want to sincerely apologise for the delay you faced but glad it is being delivered today. Your feedback is completely valid, and I’d like to offer full transparency for anyone reading.

We only recently opened up delivery to Europe, and in the early stages we encountered unexpected issues. Customers were being asked to pay high import duties and complete additional forms before their parcels could be released understandably, this created a poor experience. To avoid this, we switched to a shipping method where all duties were prepaid by us. Unfortunately, this resulted in parcels moving through customs far slower than we were initially led to believe, causing delays like the one you experienced.

We recognise this wasn’t acceptable, and I’m genuinely sorry that you were affected. Since then, we’ve made significant improvements: delivery to Germany is now fulfilled directly from the UK, and orders are arriving within the expected timeframe. I’ve also reached out to you privately.

We truly appreciate your honesty and patience, and we’re committed to ensuring your experience with the product itself is a positive one moving forward.

Warm regards,

Freddie

Beoordeeld met 5 van de 5 sterren

How Solis RLT has improved my life

After spending weeks searching RLT online I purchased an RLT Panel from Solis.

I am now on my 5th week of using it and I am overjoyed at the results.

The constant pain I get in my knees & my hip has dropped considerably (I suffer with osteoarthritis) - meaning that my runs are more enjoyable - pre RLT I would feel an horrible joint inflammation pain during my runs and after even taking days to ease off.
I have a competition in a couple weeks so it will be interesting to see how my body responds/reacts. I’m keeping my fingers crossed.

My face is feeling smoother - the wrinkles are less pronounced but also i am not getting any ingrown hairs on my chin anymore - which means i do not have scars or blemishes in that area of my face.

My mood has improved significantly - I’m not a winter person and I always get very depressed that time of year due to the darkness - however I feel very happy now.

My sleep seems to have improved - I do wake up in the night but fall back asleep whereas before I would be awake for many hours and most times unable to get back to sleep.
I’ve gone from getting 4hrs sleep max to now sleeping an average of 7hrs.

Also I feel more confident, much more confident!!!

24 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

Did a lot of research into red light therapy before purchasing the Solis panel. This panel is so much more powerful than a mask and it’s easier to use, no faffing about, just switch on and relax - even my dog likes it!

22 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing results! Better sleep and more energy!

I’ve been using my Solis red light panel for a while now, and I’m genuinely impressed with how much it’s improved my sleep and overall energy levels. I use it just before I go to bed and again first thing in the morning, it’s become part of my daily routine.
Since starting, I’ve noticed I fall asleep more easily, sleep more deeply, and wake up feeling refreshed and energized. It’s such a simple but powerful addition to my routine, and I can honestly say it’s made a noticeable difference to how I feel every day. Highly recommend!

23 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Red Light - EVER.

I’ve been using my Solis red light panel for a few weeks now, and I’m genuinely blown away by the quality and results.

The build feels premium and sturdy, the light intensity is perfectly balanced - I’ve noticed a real improvement in my recovery time after workouts, and my skin looks brighter and healthier, too.

The setup was simple, and the customer support team at Solis was incredibly helpful and responsive to my questions. You can tell they care about their products and their customers.

If you’re considering red light therapy, don’t hesitate, Solis is absolutely worth it. I can’t recommend them highly enough.

3 november 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Awful customer service

Product purchased:
Spectrum SUPREME Panel 2.0, which is excellent. It’s only been in use for a few days though, so I can’t yet comment on the effectiveness of the RLT.

However, the SPARK 2.0 Handheld RLT Device which comes as part of the Spectrum Supreme package is faulty.
 Note that at the time of this review, there are NO specifications whatsoever showing on the website for this SPARK 2.0 Handheld Device, and it arrived without any information whatsoever in the box either. It looks pretty, but does nothing!

Delivery:
Solis did not make it clear on their website that these items were not in stock in the UK. They had to be shipped from China direct to the customer. It was several days before my order was even shipped, and took a total of 9 working days after ordering for the package to arrive at my door.

After Sales experience:
I emailed Solis immediately to let them know about the faulty SPARK 2.0 Handheld RLT Device. I also mentioned how upset I was at having to wait so long for my order to arrive.

As yet, SolisTherapy have not replied to my email at all.
No apology for the shipping delay.
No apology for the faulty SPARK 2.0 Handheld RLT Device, for which I would expect to be offered a replacement.
In short, I cannot recommend SolisTherapy.
I am not counting on this company to honour their 90 day trial offer, let alone the three year guarantee.

30 oktober 2025
Review zonder uitnodiging
Logo Solis Therapy

Antwoord van Solis Therapy

Hi Anna,

Thank you for taking the time to share your feedback, and for being a Solis customer. We’re genuinely sorry that your experience didn’t reflect the standard of service we work hard to uphold. We take great pride in delivering an excellent customer experience, which is reflected in the 5-star reviews we’ve received to date on Trustpilot.

We’re glad we were able to speak directly on the phone just now and resolve this together. A goodwill solution was offered and accepted, and we truly appreciated the chance to talk things through personally.

We do pride ourselves on rapid responses via live chat, phone, and email. In this case, your original message was unfortunately missed because it was sent as a reply to an automated Shopify dispatch notification, which wasn’t being forwarded to our support inbox. We’ve now updated this setting to ensure it doesn’t happen again. We are a rapidly growing small business and as a result are expanding our support team to further improve response times.

Regarding delivery, we normally fulfil all UK orders from our warehouse in Gloucestershire. However, due to a sharp increase in orders at the time, a small number of orders were temporarily shipped directly from our FDA & CE-approved manufacturing facility overseas in order to avoid delays. The team sent an update email two days after your order to inform yourself and other customers who were affected by this.

In relation to the SPARK 2.0 handheld device included as a free gift with your order, we’re glad the issue has now been resolved, and we apologise that the instruction manual wasn’t included as it normally is. Based on your feedback, we are reviewing the product page details to ensure this is clearer going forward.

To confirm, you (and all Solis customers) are fully covered by our 90-day money-back guarantee, which we’re proud to say only 3% of customers choose to return their order within that timeframe, as well as our industry-leading 3-year warranty. This means we will repair or replace any faulty products free of charge during that period, including covering shipping. Full details are available in our Terms & Conditions.

Finally, we’re pleased to hear that the Supreme 2.0 Panel is performing well for you so far, as it has for thousands of customers, and we hope it continues to support your wellbeing journey. If you need anything further, whether guidance, setup support, or future assistance, we’re here to help.

Freddie | Co-Founder

Beoordeeld met 5 van de 5 sterren

Consistency is the Key

Purchased the Solis Supreme 2.0 after much research on the subject. Went with Solis Therapy because of quality of the products and price point. We have a smaller portable light panel from another well known manufacturer but decided on Solis Therapy as the light spectrum is much better. Purchased the simple stand with the panel, again good quality. Ordering and delivery faultless. They even told me of a shipping problem, which was rectified immediately by sending it air freight! (Freddie & Josh the Co owners of this small British supplier really give you the personal touch, nothing is too much trouble)How many companies would do this. As for the benefits of red light all I can say is it works. I'm very much into Triathlon and being 65 various niggles becoming more prevalent. The cost of regular physio or sports massage not really being an option. I really think it's helped in addressing a calf niggle which has all but disappeared. Having just returned from a Triathlon event in Peugara, Spain (3rd on the podium!) with no issues. But you must use consistently. We tend to use the panel before bed, very relaxing, or after a bike/run workout. In our opinion money well spent.
Devon UK

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Solis Lamp…

Bought the solis lamp after suffering from TSW, and doing my research opted for the Solis lamp due to its price, reviews, and availability,
Communication with Freddie and Josh was excellent, with them keeping me updated regarding delivery. After using for less than 3 weeks there was a noticeable difference in my skin and it continues to improve daily.
After a few weeks I was having trouble with the lead from the lamp to the socket and there was a new one sent out next day.
I’m now considering buying the serum that they have brought out.

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

WONDERFUL !

This company have been brilliant from purchase to months later with ongoing support and replies to queries and questions. Even an issue with delivery was promptly and superbly dealt with, so I have to firstly mention this great customer service, as that is so often lacking these days. I have loved using this device as it is lovely and relaxing but also helps me take control of my chronic health issues and empowers me to help myself. I spent a lot of time researching for the best deviceI within my budget and I really think this was one of the best options technically and extra bonus for being a UK independent business ! I have long term pain and it can be really difficult to manage and keep mobile and I feel this device has been assisting me with this so I am looking forward to further improvements and my kitty is enjoying it too ! I also feel it has been very helpful in healing after a dental surgery. Thanks all at SOLIS.

10 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From start to finish this company is…

From start to finish this company is amazing. They truly care about their customers satisfaction. Freddie one of the co owners is brilliant. He has time to speak over the phone and is 100% honest re: Red Light Therapy.
I absolutely love the red light I purchased. Was great buy.
Mae answers all emails by return. No chasing them up. They truly care about their customers.
Highly recommended.
Thanks so much for all your help. Much appreciated
Kathy Bourne

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love my Solis

I love my Solis. It has become a regular in our self care. My husband is a great fan too. I have been feeling better in my self and with more energy. It has cleared up a nasty patch of psoriasis on my elbow. My skin is glowing and people are shocked when they find out I am 70! they think I'm in my early 50's.

25 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Solis Therapy for circulation

I have been using the Solis full body machine for 3 weeks and it’s helped with circulation. I usually have large swelling in the summer months with the heat. I have noticed significant improvement over the last two weeks. I am looking forward to to seeing the results on my skin as the months go on. It’s been a very good service as kept me updated on delivery and advice on how to use the equipment. Would recommend to anyone suffering with swelling in lower legs and feet.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am absolutely blown away by the results

I purchased the Spectrum Supreme Panel Package on the 2nd of August, I am absolutely blown away by the results already. My skin tone has noticeably improved, and both my daughter and son—who are young athletes—have been using it for muscle recovery with great success. To my surprise, I’ve even noticed my leg veins fading, which is a wonderful bonus. This has honestly been the best piece of equipment I’ve purchased in my wellness journey.
Consistency is key and our results are based on using the panel everyday for 20 minutes. We have all made this part of our bedtime routine and we have found that it has improved our sleep and certainly uplifted our mood.

2 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Solis Red light has changed my life

I’ve been using the Solis red light therapy every day since February this year – sometimes morning and evening – and honestly, it’s become part of my routine I really look forward to. In the mornings, it calms me down and helps set the tone for my day. I also struggle with SAD, so it gives me that extra boost of happiness and light I really need. My little ten minute holiday ☺️In the evenings, it has the complete opposite effect – it winds me down beautifully and sets me up for a perfect night’s sleep.
I could go on and on about all the benefits!

Alongside that, I started using the light-activating serum, and wow – my skin is glowing! My complexion looks so much brighter, and I’ve noticed my makeup applies and sits so much better too. I use the serum both morning and night, even when I don’t do a red light session, because I love how it makes my skin feel.

Together, the red light and serum have been such a game-changer for me – I honestly couldn’t imagine my routine without them now.

I cant recommend Solis enough and will continue to share the word to everyone I know.

4 september 2025
Review zonder uitnodiging

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