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The Retail Store Reviews 9

•
TrustScore 3.5 uit 5

3,5

Meubelwinkel
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Bedrijfsgegevens

  1. Meubelwinkel
  2. Beddenwinkel
  3. Slaapkamermeubilair winkel
  4. Tuin
  5. Bouwwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

Search, Shop, Smile: Your Retail Wonderland Online! All AU Stock Welcome to our brand-new online retail store! We're thrilled to introduce you to our nascent venture, where we're just getting started on our journey to provide you with the best shopping experience. While we may be in our early stages, our commitment is unwavering, and we're determined to continuously improve and offer competitive prices. Join us as we grow and discover the fantastic deals we have in store for you!

Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

9 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

The Retail Store is pretty average

The Retail Store is pretty average. They've got a decent range of stuff, but nothing really exciting or unique. Prices are okay, but not amazing. Staff are friendly enough, though sometimes hard to find. Delivery times are fine, but I waited a bit longer than I’d hoped once. Overall, it's not a bad spot to pick up basics — just don’t expect anything extraordinary.

13 november 2025
Review zonder uitnodiging
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Antwoord van The Retail Store

Hi Henry, thanks for the feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service experience

Quick Responses, Helpful Guidance & Friendly Service

21 januari 2025
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Antwoord van The Retail Store

Thank you John 😊
Appreciate taking time to post a positive review

Hope to see you soon

The Retail Store

Beoordeeld met 3 van de 5 sterren

Its about the processThe tree arrived 5 days after it was…

The tree arrived 5 days after it was scheduled and in a damaged box. It was delivered to us by a kindly neighbor from six houses away who found it in their driveway. Their street number and ours do not even remotely resemble each other.
The tree, now it has been assembled is fine, as advertised however the Retail Stores delivery organisation leaves much to be desired.

3 december 2024
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Antwoord van The Retail Store

Hi Kym,

Thanks for the valuable feedback.
It was a delay by the courier and the feedback has been shared with the company.

Deliveries around Christmas is always challenge and gets chaotic.

Regards
The Retail Store

Beoordeeld met 1 van de 5 sterren

0 STARS. DONT USE! Sent the wrong item!!!!!

Unfortunately I can't give you 0 Stars. You sent the wrong item!!!!!! I'll be ringing you on Monday to return them AT YOUR EXPENSE.

All you had to do is look at the photo of the items before you sent them to confirm that they were correct, but obviously that was too difficult for you to do. Bloody useless. I won't be using you again and wouldn't even recommend you to my dog.

8 augustus 2024
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Antwoord van The Retail Store

Hi Lance,

Thank you for taking the time to provide feedback. I’m truly sorry to hear about your recent experience with us. We strive to provide excellent service, and I regret that we fell short in this instance.

We would appreciate the opportunity to address your concerns directly and make things right. An email has been sent to you, please provide more details and pics, we will work to resolve the issue promptly.

All our products comes with one year warranty

Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our service.

Sincerely,
The Retail Store

Hi Lance, following up on the issue with the incorrect item sent, we’ve processed a full refund for you, and the product has been returned to our warehouse. We’ve also updated the listing with accurate images of the correct design.

While human errors can happen, we take responsibility for our mistakes and have ensured a prompt resolution and refund.

Regards,
The Retail Store

Beoordeeld met 5 van de 5 sterren

The parcel came on time and in great…

The parcel came on time and in great condition.

22 april 2024
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Antwoord van The Retail Store

Hi Leon, thank you for the feedback 🙂
We sell thousands of quality products, hope to see you again.

Regards, TheRetailStore.com.au

Beoordeeld met 5 van de 5 sterren

Great product

Great product ! Better than my expectations, very helpful people to talk with and delivery came quite quick and very well packaged.
Would definitely recommend 👍🏼

4 december 2023
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Antwoord van The Retail Store

Thank you Alex, appreciate the kind words 🙂
Happy that you liked the product and our service. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Product exactly as described

Product exactly as described. Quick postage. Thank you.

27 november 2023
Review zonder uitnodiging
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Antwoord van The Retail Store

Thank you Steve for the wonderful feedback ☺️
Hope to see you again in our online store.

Regards,
The Retail Store

Beoordeeld met 5 van de 5 sterren

Excellent and personal customer…

Excellent and personal customer Service!
Sanjay was very prompt and answered all my queries prior to purchase. His assembly was of the highest quality. Old Fashioned customer service not seen very often. Will definitely not hesitate to purchase from The Retail Store again! Thank You Sanjay.

5 oktober 2023
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Antwoord van The Retail Store

Thank you Rose, for your wonderful review!

It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services.

We hope to see you back soon!

Cheers,
The Retail Store

Beoordeeld met 5 van de 5 sterren

Great products and the cheapest around…

Great products and the cheapest around town with quick delivery..

10 oktober 2023
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Antwoord van The Retail Store

Dear Wayne,

Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.

Best regards,
The Retail Store

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