Purchased a seiko watch few weeks past and I had the watch looked at by a professional who assured me that the watch’s are fake. The quality of the strap, the screws used, the workmanship on the watch... See more
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Verified
Ben ensured that my entire experience with the ordering and delivery process was smooth. He was upfront and honest and helped through a tough situation. Being in india, he helped figure everything out... See more
Verified
Seiko Globetrotter Champagne arrived. Lovely looking watch and fits like a glove. Delivery time less than 4 weeks. Great communication from the start, especially tracking info via DHL. One thing of no... See more
Verified
I am a returning customer. This time, I purchased the Sub-zero Yachter model with a request to replace the dial with 'Hokusai's Great Wave'. I was ecstatic when it came. Wonderful piece. It is definit... See more
Company details
Written by the company
Elevate your wrist game with our collection of bespoke watches. Whether you're a horology enthusiast or seeking a personalized gift, explore our world of Seiko Mods that blend innovation and tradition seamlessly.
Contact info
Malaysia
- chronosmod.com
4.1
Great
93 reviews
Hasn’t replied to negative reviews
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Verified
no reaction to my email.
no reaction to my email.
no information about taxes.
Email was sent on 28.2.3024 to:
info@chronosmod.,,, why would it be in the spam folder?
4 March 2024
Reply from Chronos Mod
Thanks for sharing your feedback with us. We're really sorry to hear about your experience, and we totally understand how frustrating it can be.
We want to make sure you have all the information you need, so just to clarify, we do have information about custom duties/ taxes clearly stated on our website. However, we're sorry if there was any confusion or if you didn't receive the information you needed.
Regarding your email, we did check our spam folder, but unfortunately, we didn't find any emails from you. We're here to help, so please feel free to reach out again if you have any further questions or concerns.
Update: As we did not receive your email on our Primary folder, we double checked our Spam folder to double check if we received your email. That was what we meant.
We're triple checked all of our emails on 28.2.2024 and we still couldn't find your email, perhaps there was a technical issue and we apologise on behalf of that.
If you have any further enquiries regarding your order, kindly chat with us on our website!
Verified
An overall looks neat and nice
An overall looks neat and nice. Just not sure if metal on rubber strap is stainless steel? It is quite easy to be scratched.
26 February 2024
Reply from Chronos Mod
Thank you! Yes it's made with 316L Stainless Steel.
Verified
I feel like the watch is a woman's
I felt it was too small for my wrist. I would have liked it bigger
4 March 2024
Verified
The watch is beautiful and even nicer…
The watch is beautiful and even nicer in person. He nephew loves it. One comment is the the band is bit thin. I think it could be a bit thicker, but it is not a reason to dislike the watch.
21 February 2024
Reply from Chronos Mod
Thank you Joanna! Glad that your nephew love it!
Verified
Beautifully made
Beautifully made. Looks so solid. And as of now working absolutely fine and as intended. The time take to deliver was good.
20 February 2024
Reply from Chronos Mod
Glad you love it! Thank you!
Verified
Really amazing product
14 February 2024
Verified
Ben is very responsive and go extra…
Ben is very responsive and go extra miles to get my watch strap fixed. Nice experience and will be getting second watch from him soon.
14 February 2024
Verified
Overall great experience
Overall great experience! I had a bespoke watch made instead, he is very attentive and responsive to my questions. Whole journey took about slightly more than 2 weeks due to the parts requiring order. But after it was built, I received it the next day.
PS: found one small scratch at the side of the case
1 February 2024
Verified
Ordered the sub zero yachtmaster
Ordered the sub zero yachtmaster, received with good packaging and adjustment tools. Perfect workmanship! Good after sale customer service on how to adust the watch strap. Will recommend to friends 👍🏼
21 January 2024
Verified
Verified
Impressive Watch Workmanship
Ben explained clearly to me what the product was about, and I was impressed by the workmanship of the watch. I look forward to more customised watch models and collaborations with other brands.
20 December 2023
Verified
Gotham Knight
The watch looks amazing in person and I got a lot of compliments wearing the time piece. Prompt replies with guides on how to change straps, setup the date and time etc. Will definitely made a second purchase in the future.
19 December 2023
Verified
NEVER AGAIN DISCRASEFULL SERVICE!!!
I asked before paying if you can ship to israel. your answer was positive. I paid, you got the money and only then you told me its impossible.
I've sent an email asking to get a few photos of the watch and you totally ignored it
Apparently I did a mistake buying from you. Your service is a discrase and I will mke sure everyone online will know it.
7 December 2023
Reply from Chronos Mod
I sincerely apologize for the recent challenges you've faced with your order. Your feedback is invaluable, and we deeply regret any inconvenience caused.
Prior to your purchase, shipping to Israel through our trusted shipping partners is available. However, due to the ongoing conflict, shipping restrictions were unexpectedly tightened afterwards, necessitating the need for an alternative delivery route to ensure the safety of your watch.
In regard to your request for photos of the watch, I acknowledge that there was an oversight in our communication, and I apologize for any frustration it may have caused. Your satisfaction is our priority, and we are committed to addressing these concerns promptly.
To prevent any future inconveniences, we have temporarily removed Israel from our list of eligible countries for purchase until we can ensure a smoother and more reliable shipping process.
Once again, I apologize for the inconvenience and appreciate your understanding. We value your feedback, and we are dedicated to improving our services based on your experience.
Verified
I just received my Champagne Aurora…
I just received my Champagne Aurora watch. It took less time than expected, and the finishes and quality of the watch are very good. When tying the strap, the strap broke slightly, but after notifying it the same day, they have already offered me a new strap, so everything is perfect :)
7 December 2023
Verified
Looks good and delivered on time!
7 December 2023
Verified
The Midori Naut is beautiful and meet…
The Midori Naut is beautiful and meet my expectations for quality of build
6 November 2023
Verified
Stealth Cruiser.
Stealth Cruiser.
The watch is exactly what is shown in the website. The built quality is good. Time will tell if the case coating is durable. I like the fact that the tools for changing the strap came with the delivery.
What did not work so well for me is the strap - I am used to watches with clasps . Maybe this option should be available.
6 November 2023
Verified
Delivery was much much faster than I…
Delivery was much much faster than I anticipated. Beautiful piece, hope you will be offering something of larger diameters in the future. Thank you.
31 October 2023
Verified
Nice watch
The design of the watch is very nice, the quality of work (Bezel, metallic band, dial) as you would expect for the price range of 300-400 Euro for a mod. I was negatively surprised by the 19% import tax but that is not due to the supplier. Nice is that the watch came with nice case and some tools for band adjustment. Look and feel is good. Shipment via DHL, so easy to track. Lead time around 10 days which is ok for a make to order watch at the end
31 October 2023
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