Cubbly Beds Reviews 98

Bed looks great. An absolute pain to put together (but I’d say that was expected) I don’t recommend going for the canopy. I thought £50 was pricey for 2 pieces of fabric but it turns out you only get... See more

We were excited to get daughter's bed to be delivered. Waiting time is very long especially that we didn't do anything extra ,choosen only basic bed. No instructions how to build and some wood got del... See more

Overall the bed is lovely, solid and just as we wanted. our little boy loves it and wanted to sleep in it the first night we received it. Negatives- it took a long long time getting to us (well... See more

I read some bad reviews about long delivery delays after I placed my order and was worried I had made a mistake. I emailed customer services and was assured that they had resolved their teething issu... See more

Very happy! Process was super smooth. We had looked around for this particular style of bed for a while and every company was estimating lengthy lead times. Cubbly had one advertised as delivered in 1... See more

I ordered a child’s bed from Cubbly, but the item was never dispatched. Their website features pictures that can be found online through reverse image search, which raises concerns about authenticity.... See more

A fantastic company making beautiful beds, the prices are very reasonable and after sales service is second to none. I had a few things to sort out and needed to make some changes and James couldn't d... See more

Awful experience. Poor communication. Price when purchasing was one number, paid and then we were told we had to pay more. No communication around delivery, we had to chase loads and even then got ver... See more

This bed has exceeded all expectations. It is beautifully made and solid. The customer service team were always friendly and informative when we had questions. They even answered on live chat at 11PM!... See more

Workmanship and craftsmanship is poor, especially for the price. Shortcuts have been taken in certain pieces. Assembly instructions have multiple errors in them, some of which are irreversible and you... See more

Ordering was simple and email updates were fantastic. Delivery was pre-booked via text and the guys who delivered were really helpful. We ordered the Esme bed and it is fantastic quality, easy enough... See more

We received our bed later than expected. When we put it up, having dismantled the old bed, we realised they sent the incorrect slats. We paid for a carpenter to fix immediately as we had no other opti... See more

We purchased the Olivia house bed for our daughter. I was a little nervous about ordering online, especially as delivery was advertised at 4-6 weeks, but it arrived before Christmas which was brillian... See more

I wanted to leave a detailed review because I saw some negative comments whilst waiting for delivery and I can honestly say our experience has been nothing but positive. The Cubbly team explained the... See more

DO NOT ORDER FROM HERE. AVOID AVOID . Save yourself the time and money. Changed the delivery date last minute . Some of the wood that arrived was marked up. When it eventually arrived afte... See more

Lets start with the positives; The bed is good quality and all parts were present. Assembly didnt take too long although the instructions are not great to follow to be honest. Now the negati... See more

Unfortunately I did not have a great experience, in particular with regards to communication. Pros : the bed itself is great Cons: no replies to emails for days (if at all) or follow up from calls... See more

I have placed my order 8 weeks ago and my dispatch date was supposed to be 2.5 weeks ago. I have received no communication about the status of my order. I have tried contacting via customer support... See more

Ordered my daughter’s bed on the 24th of June was given estimated dispatch date between the 22nd of July and 30th of July. We are now on the 5th of August I have sent 3 emails, messaged there online... See more

I ordered a bed from Cubbly for my little boy on 06 July, with an estimated dispatch date of 27 July. 10 September and multiple emails later I still am none the wiser as to when I will receive t... See more

We phoned to make an enquiry. We were told we would get a call back later that day and very helpful customer service assistant answered all of our questions and helped us to order the bed we wanted. I... See more

Bed arrived over a month late, and with missing screws, there was also marker pen which needed pretty rigorous sanding off on the top of one of the bed posts. When trying to get hold of "custo... See more

Very impressed with the handling of my order with Cubbly. Unfortunately we had some screws missing for the drawer wheels. Once reported they arrived in the post the next day! The bed is beautiful and... See more

I needed to change the delivery address after my order shipped. James responded really quickly and called the delivery company to make sure the details were updated. Great customer service!

Ordered and you cannot get hold of anyone! You can ring an over flow line they say they will get them to contact you and they never do I’m going to report this as a scam. I’m heavily pregnant and bef... See more

If I could choose zero stars I would. I’d like to give a review if we ever receive the bed we ordered 2 months ago. I suspect Cubbly is sham company posing as a UK based furniture maker with a healthy... See more

Ordered the bed on 22nd August, delivered 24th October, so 9 week lead time. I did try and chase customer service for an update after 7 weeks, the following day it said my shipment was due for ship... See more

After putting initial order in on the 27th of July. Im still waiting for the my child's bed. Waiting 2 months for it to delivery for them to only deliver one part after the delivery company lost the o... See more

So so pleased with my son’s new bed (Maisie). The order process was easy and the communication while the bed was made was brilliant. When it arrived we were so impressed with the quality and craf... See more

Beds look fantastic, unfortunately after placing my order, we found out my wife was pregnant again so the bed ordered wouldn't be suitable for the room. I emailed Cubbly beds asking to cancel my... See more

I have mixed feelings about this company. As they are a new business starting out I would like to give them the benefit of the doubt. The response time to my emails gave me huge anxiety about my... See more

The customer service is appalling. I was advised my bed order had been despatched and I would hear from the delivery company. I didn’t and Cubbly did not reply - ever. If you are in a similar situa... See more

I cannot believe it takes almost 3 months for a canopy for a bed to arrive and still no sign of it. The customer service is horrendous and cannot get through to them and rarely get a response on email... See more

Back with yet again disappointing news. Placed my order on the 26th of June, initial estimated dispatch date was between the 22nd of July and the 30th. After no update on an extended dispatch date I c... See more

I ordered a bed from Cubbly and honestly wish I hadn’t. The delivery took 7 weeks longer than expected, leaving us waiting far beyond the promised timeframe. When the bed finally arrived, it wa... See more

We did have a small delay with our order but Cubbly emailed us straight away to explain and gave a revised date. Honestly, I would rather wait for something that’s right than get something rushed. The... See more

Really good experience! Delivered when they said they would. Bed was super easy to assemble and is very solid. Would highly recommend.

Was very excited for this bed and on opening the package was off to a good start. Lovely clean wood, although lightweight so not as solid as I thought it would be. Easily dented while we were buildi... See more

Ordered a bed over 7 weeks ago… still stuck in production status, even though dispatch date is showing as 13-17 October (clearly not happening). Have tried to call and email numerous times without any... See more

Very well made, nice to see its pine and not chipboard. My daughter loves it. Great to be able to choose guard rails and leg sizes. I was able to change the delivery date with ease and the delivery gu... See more

SCAM! We have been waiting for our bed for 8 weeks now. There was no update for 6 weeks then it changed to being dispatched and now it says it has been shipped but there is no bed here! I have rang ar... See more

Fantastic service from placing order to the delivery to my door The bed is such high quality our little princess is obsessed with it

We placed our order on July 2nd 2025 and ordered the house bed in white to match our daughters furniture. The mattress was dispatched quickly, however the bed (which had to go through quality cont... See more

Ordered a bed online. It arrived with missing parts meaning the under bed storage units have not been assembled. Multiple calls to the customer service department and still no response or communicatio... See more

Quite disappointed as believed I was buying hand made from Bury St Edmunds , turned out to be like all other flat pack products from Europe .

If there was a 0 stars option this would be selected. I have never before left a bad review of a company even if there have been issues but this company is the worst I’ve ever dealt with a... See more