Declarando Reviews 3,254

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the staff's helpfulness, patience, and knowledge, particularly highlighting specific team members who provided exceptional support. People feel well-supported throughout the entire process, from initial setup to ongoing assistance with tax-related tasks. Consumers also value the team's ability to explain complex topics clearly, especially in English, making the service accessible to foreigners navigating the Spanish tax system. However, some reviewers report difficulties in contacting the company and receiving timely responses. Some people have expressed frustration with unanswered messages, a lack of follow-up, and the inability to speak with a real person instead of a bot. Some consumers report negative experiences with the service, saying that they were promised help but then left on their own.

Based on these reviews

Rated 4 out of 5 stars

I haven't started using Declarando yet so I can only give feedback upon the registration process. The process was easy and everything was taken care by them. Special thanks to Susana and Nestor who... See more

Rated 5 out of 5 stars

Declarando was suggest to me by a friend because you explain and give examples with the law. Susana Caravaca was a great help. She explained all my question and helped me make the correct choice. I'm... See more

Rated 5 out of 5 stars

Honestly i wouldn't know where to start if it wasn't for Declarando's Team , everyone was very helpful , patient and very nice. Paula , Susana , Barbara. the whole team really , the take out all the c... See more

Rated 5 out of 5 stars

Declarando is a fantastic service for anyone navigating the Spanish tax system. As a first-year Autónomo who doesn't speak Spanish, I was very nervous about making mistakes. I want to give... See more

Rated 1 out of 5 stars

Declarando is very convenient and quick to register as an autónomo in Spain. They jump on board, sell you their best app version with all the benefits, etc. It starts great. But then y... See more

Company replied

Rated 5 out of 5 stars

Juan has been one of the main reasons I have stayed with declarando for nearly three years. Anytime I have a doubt, question, or worried about something he’s always there to help. Given that I’m a for... See more

Rated 1 out of 5 stars

The onboarding process was one of the most stressful and frustrating experiences I’ve ever had. I deeply regret paying for a full year in advance. The Declarando team repeatedly placed the blame o... See more

Company replied

Rated 5 out of 5 stars

They are super helpful setup up and handling all declarations and all things regarding your business. They always answer the same day and always help with whatever i need. A huge plus for me was tha... See more

Rated 5 out of 5 stars

I’ve been using Declarando for my tax needs, and I couldn’t be happier. They help me with everything I need and are incredibly quick to respond, usually by email. Whenever I have a question, they... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Tax Advisor – Highly Recommend! I’ve been working with Juan for a while now, and his expertise and professionalism have been outstanding. From tax planning to filing, he has alw... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Tax Advisor – Highly Recommend! I’ve been working with Juan for a while now, and his expertise and professionalism have been outstanding. From tax planning to filing, he has alw... See more

Rated 5 out of 5 stars

I can’t recommend Declarando enough. As an English-speaking autónomo, the whole tax and registration process in Spain felt intimidating — until I found them. From registering my company to filing... See more

Rated 5 out of 5 stars

I couldn’t be more grateful for the incredible support I received from Diego and Susana at Declarando. Diego went above and beyond to guide me through every step of the autónomo registration process... See more

Rated 5 out of 5 stars

The team is professional and quick! They walked me through every step in real-time, were very flexible with the schedule, and fast and attentive to detail. I would personally thank everyone involved... See more

Rated 1 out of 5 stars

/18 of April/ Unfortunately there is no resolution/ /17th of March already and nobody has contacted me about this, after your reaction on trustpilot./ Got on the platfor... See more

Company replied

Rated 5 out of 5 stars

I'm really satisfied using Declarando, especially with Juan like Mentor and helper! I am that person who doesn't speak any Spanish, was well warmly welcomed and so easy to run Autonomo !

Rated 5 out of 5 stars

Declarando is an excellent service that really helps me manage my accounting as an autónomo. They quickly assist me with all my questions and consultations. A special thanks to Juan!

Rated 5 out of 5 stars

I would like to thank the Declarando team and Viviana for helping me opening my autonomo and also helping with the whole process. I am looking forward working with them and continue my business in Spa... See more

Rated 5 out of 5 stars

Thank you Juan! I am always well taken care of Declarando, helping me with all the tasks that are just a headache if you don't speak Spanish like me. Fantastic service as always!

Rated 5 out of 5 stars

Barbara is helping me in every single question I have, she is very kind and patient with me :) I am glad to have her as a mentor. I am happy to choose to work with Declarando thanks to her

Rated 5 out of 5 stars

Andrea's responces were timely and professional. SHe has been very friendly and very informative whikle supporting my case. Many thanks!

Rated 5 out of 5 stars

My tax declaration proved to be complex and Barbara has been amazing the way she handled the case. She eas very professional, pleasant and clear in her explanations. Excellent 👌 experience!

Rated 5 out of 5 stars

I’ve been working with Juan at Declarando for a while and he’s always been reliable, fast, and very clear in his explanations. Excellent service — highly recommended.

Rated 5 out of 5 stars

Susana was brilliant. She sorted out my problem really quickly and was super helpful. A true professional.

Rated 5 out of 5 stars

Both girls I have been in touch with until now replied fast and helped me with all questions I had.

Rated 5 out of 5 stars

Viviana has been very helpful, everything has been done perfectly and fast. She is very reactive. On the other hand I think the platforms is very good and easy to use.

Rated 5 out of 5 stars

Highly recommend Declarando. Juan is very attentive and helpful. Whenever I have a difficult question, he always clears it up. I appreciate it

Rated 5 out of 5 stars

Ivan was very helpful very quick and responses and very detailed explanations. Great service thank you.

Rated 5 out of 5 stars

Juan always helps me with whatever task I need to deal with so I recommend him as a mentor!

Rated 5 out of 5 stars

I had an excellent experience with Susana Caravaca. She was incredibly kind, patient, and professional throughout the entire process. I truly appreciate her dedication and positive attitude I highly... See more

Rated 1 out of 5 stars

THIS IS A SCAM DO NOT USE THEM ⚠️ This has been, without question, the worst business service experience I’ve ever had. My girlfriend originally contacted Declarando on... See more

Company replied

Rated 5 out of 5 stars

Suzanna was very helpful and answered questions attentively even after my initial request.

Rated 1 out of 5 stars

WARNING! > Deceptive Practices, Unjustified Charges, and Complete Lack of Accountability UPDATE August 1st 2025: > I have found out from th... See more

Company replied

Rated 5 out of 5 stars

El software es intuitivo y facil de usar, con asesoramiento y profesionales con mucha paciencia. Recomendable 100%

Rated 5 out of 5 stars

Susana helped me very well in the integration in the platform, dedicated, professional person, very helpful :)

Rated 5 out of 5 stars

She supported me with her best, she's dedicated and professional.


Company details

  1. Tax Consultant
  2. Financial Consultant
  3. Tax Advisor
  4. Tax Preparation Service
  5. Tax Preparation Software

Written by the company

Declarando es una asesoría fiscal especializada en ayudar a los autónomos españoles a cuidar de su dinero.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Declarando was suggest to me by a…

Declarando was suggest to me by a friend because you explain and give examples with the law. Susana Caravaca was a great help. She explained all my question and helped me make the correct choice. I'm excited to use this program. She explained the reason and gave me confidence through the process.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Declarando iExcellent support for first-year Autónomos!s a fantastic service for…

Declarando is a fantastic service for anyone navigating the Spanish tax system. As a first-year Autónomo who doesn't speak Spanish, I was very nervous about making mistakes.

I want to give a special shout-out to Juan. He was incredibly patient and helpful when I was struggling with the forms. Even though his instructions were clear and sufficient, I kept asking the same questions multiple times just to be 100% sure I didn't make an error. He supported me through every step.

Why I recommend the platform:

Total Control: It’s very intuitive and allows me to monitor my budget and project future tax payments.

Tax Optimization: The service helps find great ways to legally reduce my tax bill.

Peace of Mind: Since I generate and submit the files to the tax office myself, I know exactly when it’s done and that it’s error-free. No more worrying about unexpected fines!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Special thanks to Barbara

Barbara is helping me in every single question I have, she is very kind and patient with me :) I am glad to have her as a mentor. I am happy to choose to work with Declarando thanks to her

19 December 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM DO NOT USE THEM ⚠️

THIS IS A SCAM DO NOT USE THEM ⚠️

This has been, without question, the worst business service experience I’ve ever had. My girlfriend originally contacted Declarando on my behalf because my Spanish isn’t great. They claimed they spoke English and promised smooth communication. That was the first promise broken.

We eventually got a meeting with Deago, who sold us the dream: a lawyer included in the plan, English-speaking staff, a “state-of-the-art” platform, instant support, everything perfect. In reality, none of this turned out to be true.

Right away the red flags started. They weren’t able to take payment from my business account—an accounting firm that can’t process payments? This dragged on for 6–8 weeks. Instead of resolving it, Deago kept repeatedly asking for my girlfriend’s banking details, which made absolutely no sense and felt completely inappropriate. I refused, and the pressure continued. Eventually I used a completely different personal card just to get the process over with. I should have run the other way.

The onboarding was about 15 minutes and extremely basic. Then my assigned accountant called me… and spoke almost no English at all. That was the very first thing Deago promised me, and it was immediately shown to be false.

Once I started uploading documents, the platform became a complete nightmare. An invoice for €1,250 was entered as €12.50, and other invoices were mysteriously split and altered into smaller amounts, making everything confusing and unusable. Even after pointing out these errors multiple times, nothing got fixed.

Week after week, every time I tried to upload clients or expenses, the platform threw a new error. Emailing support became a cycle of “send screenshots” and “wait”—never once did anyone give me a phone call, even after I repeatedly asked for one. As a result, I missed the Q3 submission deadline, which caused me even more stress.

At that point I told them I wanted to cancel because:

1. The platform didn’t work.

2. The “lawyer included” didn’t exist.

3. The support simply wasn’t there.

I had paid half of the €1,150 fee, and they told me I “didn’t give 15 days’ notice,” even though the platform never worked for me once. I blocked further payments through my bank.

And then things got worse.

My girlfriend received a call from Floa Bank telling her she had a debt with Declarando, and if she didn’t pay that same day, her credit would be damaged for five years. Declarando had somehow passed along her contact details—even though she was not the client, doesn’t live with me, and has nothing to do with my business account. In my personal opinion, this felt like a massive breach of privacy and completely unacceptable behavior.

She has now filed a police report, and while looking deeper, we’ve discovered many other people online claiming similar experiences with this company.

This entire process has been stressful, unprofessional, and full of broken promises. Based on my personal experience, I would strongly advise staying far away

14 November 2025
Unprompted review
Declarando logo

Reply from Declarando

Hola Antony,

Como te hemos comentado internamente, has contratado el plan de Declarando a través de Floa, la financiera con la que colaboramos y que permite que podáis fraccionar el pago en cuatro cuotas mensuales sin intereses.

Esto quiere decir que puedes pagar tu plan mes a mes sin coste adicional. En vuestro caso, la financiación está con los datos de tu pareja, y al haber impagado una de las cuotas de tu plan, le están reclamando que se haga cargo de esa cuota pendiente al titular de la financiación, que es ella.

Nosotros no le hemos dado ningún dato a la financiera sobre tu pareja porque:

1. Es imposible que conozcamos los datos de tu pareja, ya que no es autónoma con nosotros y no hay forma humana de poder averiguarlos

2. Desde Declarando ya os hemos puesto en contacto con Floa y os han indicado la situación, que la financiación la hicisteis a nombre de tu pareja, seguramente porque a nombre tuyo, Floa lo rechazaría por su algoritmo al ser extranjero

3. Desde Declarando ya os hemos indicado cómo subsanar la situación, de la misma forma que nosotros no podemos eliminar ningún tipo de deuda porque son las cuotas del plan que tienes contratado con nosotros y que, como sabes y ocurre en todos los servicios de suscripción, se paga por adelantado.

Desde Declarando entendemos que los autónomos en sus inicios no poseen de mucha liquidez, de ahí la iniciativa de que podáis fraccionar el pago en cuatro cuotas mensuales y sin intereses, ya que esos intereses los asumimos directamente desde Declarando Asesores.

En este sentido, no podemos hacer más que indicaros cómo poder subsanar las cuotas pendientes y reiterar que nosotros no hemos indicado a Floa los datos de tu pareja ni tarjeta, ya que aplicando el sentido común , es imposible que conozcamos dicha información.

Un cordial saludo.

Rated 1 out of 5 stars

Extremely stressful and disappointing onboarding experience

The onboarding process was one of the most stressful and frustrating experiences I’ve ever had. I deeply regret paying for a full year in advance. The Declarando team repeatedly placed the blame on me for delays in my Q3 filing, which was extremely unprofessional.

For context, I sent all the documents as requested by Diego on September 28th. While I understand that my initial document submission included an error, your team also caused significant delays — it took over two weeks for anyone to flag the issue, and I ended up dealing with four different people, each giving conflicting information and asking for the same files multiple times. The lack of coordination and accountability was shocking.

To make things worse, I’ve now learned that there are no English-speaking expert advisors available for phone consultations, despite being explicitly told during my onboarding calls with Diego and Néstor that I would have access to one. This is a clear case of misrepresentation and has made the entire experience incredibly disappointing.

28 September 2025
Unprompted review
Declarando logo

Reply from Declarando

Hola,

Te hemos solicitado tus datos para poder revisar tu caso concreto y poder ayudarte. Recuerda que sí que tenemos equipo de habla inglesa y puedes tener un asesor que se comunique enteramente contigo en inglés.

Un cordial saludo

Rated 5 out of 5 stars

Exceptional Service for English-Speaking Entrepreneurs in Spain!

I can’t recommend Declarando enough. As an English-speaking autónomo, the whole tax and registration process in Spain felt intimidating — until I found them. From registering my company to filing my quarterly taxes, they guided me through every step clearly and efficiently.

Bárbara was an absolute lifesaver — patient, knowledgeable, and incredibly supportive. She took the time to explain everything in plain English and made sure I understood exactly what I was signing or submitting. The entire Declarando team is responsive, friendly, and genuinely cares about helping freelancers succeed.

If you’re a foreigner starting a business in Spain, don’t think twice — Declarando will save you time, stress, and confusion. They truly handle everything from A to Z.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Susana Caravaca. She was incredibly kind, patient, and professional throughout the entire process.
I truly appreciate her dedication and positive attitude I highly recommend her to anyone looking for reliable and caring assistance. Thank you, Susana, for your wonderful support! 💙

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Juan has been one of the main reasons I…

Juan has been one of the main reasons I have stayed with declarando for nearly three years. Anytime I have a doubt, question, or worried about something he’s always there to help. Given that I’m a foreigner and sometimes taxes seem very scary and worse in another language Juan is always there to help me in ENGLISH. When I recommend other foreign friends I always tell them to ask for Juan as he always explains everything in a way that’s easy for us to understand. THANK YOU JUAN!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Top-Notch Tax Support – Fast, Clear, and Always There for Me!

I’ve been using Declarando for my tax needs, and I couldn’t be happier. They help me with everything I need and are incredibly quick to respond, usually by email. Whenever I have a question, they take the time to illustrate the answer with videos or audios, and if that’s not enough, they’ll even call me directly.

I feel very comfortable working with them, knowing that whatever problem or question I might have, they’ll be there to help me out. I’m super happy with their service and highly recommend them to anyone who needs reliable, friendly, and efficient tax support.

Thank you, Declarando team!

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Declarando es una estafa absoluta

Declarando es una estafa absoluta, su equipo es un desastre y cargan muchas transacciones fraudulentas a sus clientes.

5 August 2025
Declarando logo

Reply from Declarando

Hola,

Te hemos solicitado tus datos internamente sin éxito. Sin esto, no podemos averiguar quién eres y, en consecuencia, poder ayudarte y resolver todos los problemas que comentas.

Quedamos atentos a cualquier actualización.

Un cordial saludo.

Rated 5 out of 5 stars

The team is professional and quick

The team is professional and quick! They walked me through every step in real-time, were very flexible with the schedule, and fast and attentive to detail.
I would personally thank everyone involved from the first step until my application was submitted. especially Susana Caravaca and Paula Amato. thank you

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Honestly i wouldn't know where to start…

Honestly i wouldn't know where to start if it wasn't for Declarando's Team , everyone was very helpful , patient and very nice. Paula , Susana , Barbara. the whole team really , the take out all the complexity and make the process very easy , just need to sign some documents , fill some details and just like that i'm registered as Autonomo in Spain and i can start my activities without worrying or having issues with the Tax authorities. Thank you guys!

9 July 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Tax Advisor

⭐⭐⭐⭐⭐ Exceptional Tax Advisor – Highly Recommend!

I’ve been working with Juan for a while now, and his expertise and professionalism have been outstanding. From tax planning to filing, he has always provided clear guidance, ensuring everything is handled efficiently and accurately. He takes the time to answer all my questions and makes the entire process stress-free.

Juan is not only highly knowledgeable but also genuinely cares about his clients. His responsiveness and attention to detail set him apart. If you’re looking for a trustworthy and skilled tax advisor, I highly recommend Juan!

1 June 2025
Unprompted review

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