Doyobest Reviews 5,416

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality and personalization options available on the products. Consumers appreciate the ability to customize items to their exact specifications, often for special occasions such as anniversaries, weddings, or as memorial gifts. People highlight the excellent craftsmanship and attention to detail, noting that the products often exceed their expectations. Consumers are satisfied with the ordering process and delivery service. Many reviewers mention that their orders arrived on time, and they were able to easily track their packages. The packaging is frequently praised for its ability to protect the items during shipping, ensuring they arrive in perfect condition. The customer service is also commended, with reviewers noting the helpful and responsive communication throughout the process.

Based on these reviews

Rated 5 out of 5 stars

Bought a Wooden Plaque Personalized Couple Cabin Scene "Growing Old", for Valentine's and wedding anniversary and just loved it. It looked exactly as pictured or it's even cuter 😊, great quality and... See more

Rated 5 out of 5 stars

My refrigerator magnet is adorable! It arrived exactly when the Doyobest said it would. The magnet plays our entire song, so we can "kitchen dance"! I was able to track my package easily and even rece... See more

Rated 5 out of 5 stars

I had some questions that required me to contact customer service via email. The reply was SO prompt and complete. All questions answered and I felt very valued. The product is AMAZING. Everything... See more

Rated 5 out of 5 stars

My online orders arrived on a timely manner, it was perfect, love it, it is a pre valentine gift for my husband and when he saw it and heard our theme/love song, he was so happy and got emotional whic... See more

Rated 5 out of 5 stars

Absolutely beautiful gift for my son, l am over the moon with the quality of it thankyou!! Very good communication on the delivery- It takes a while as it has a long way to come-but on enquiry the da... See more

Rated 5 out of 5 stars

Ordered a family portrait for my husband's first father's day. It looked exactly as pictured, great quality ( not printed on thin, cheap paper ) beautiful colors. Shipping didn't take very long either... See more

Rated 5 out of 5 stars

The metal wallet card that I ordered for my friend who had just lost her husband, was made from great quality material. The inscription and pic were exactly the way I expected it to be. My friend wa... See more

Rated 5 out of 5 stars

Personalised musical fridge magnet. This is such a great item, it plays our first dance song and it's just a little bit quirky. Really good quality and price and it was actually received quicker t... See more

Rated 5 out of 5 stars

Ordered 5 ceramic cups for my 5 nephews and nieces who are siblings. The cups exactly matched the photo shown when ordering. Fully expected that at least one would arrive broken, but the packaging was... See more

Rated 5 out of 5 stars

Brilliant quality design with very good personalisation options. Packages well for gift presentation. Very good value with reasonable shipping time. It’s worth the wait rather than getting an off the... See more

Rated 5 out of 5 stars

Custom Leather Luggage Tag - Perfect Gift for Travel Lovers, Personalized with Name Bought 2 of these items for my adult travelling children. Brilliant. Took a while to arrive from China but communic... See more

Rated 5 out of 5 stars

The product I purchased displayed all siblings to include my deceased brother. I added it to Christmas cards. My family had been broken for several years, unable to come to any speaking terms. And the... See more

Rated 5 out of 5 stars

I am absolutely blown away by this artwork. It captured all of our beloved dogs, who have sadly passed, so beautifully and with such care. The colours are stunning and full of life, making it a truly... See more

Rated 5 out of 5 stars

OMG, I didn't realize how great the product was going to be. My expectations were low, but once I received the product, I was extremely surprised at how great the craftmanship was. It was quite sturdy... See more

Rated 5 out of 5 stars

I'm absolutely delighted and thrilled with the whole process of ordering, to delivery. The musical Personalised Fridge Magnet is perfect and looks and sounds amazing. I'm playing it all the time. Tha... See more

Rated 1 out of 5 stars

This POS company is worthless, don't buy nothing from these scammers , all they do is lie . Edit this review now since they messaged me. This company is nothing but BS lies , tracking number is phoney... See more

Company replied

Rated 5 out of 5 stars

I know the design I ordered was meant to celebrate a joyous event of anniversary of a couple (or throuple+, I don't judge), but when I saw it, all I could see was a way to honor my best bud (beste... See more

Rated 5 out of 5 stars

Received our fridge magnet which plays mine and my patner's favourite song...even my daughter was moved by it, believe me that's not easy. Excellent quality and the song is crisp..it is rechargeable... See more

Rated 5 out of 5 stars

Ordered 2 different ornaments for 2 of my grandchildren. One was for one of my granddaughters who plays soccer and the other for one of my grandsons who plays football. Both were themed after their re... See more

Rated 1 out of 5 stars

Received 10inch nanny/grandchildren plaque. what a load of rubbish. Not at all like photo. Paper stuck on plastic. Badly constructed. Glue in middle transparent. Overpriced. Did contact compan... See more

Company replied

Rated 1 out of 5 stars

Submitted this email to the company with photos of their product as proof. Awaiting how they are going to rectify the issue. This is by far the worst product we have ever purchased online. It arrive... See more

Company replied

Rated 1 out of 5 stars

SCAM - DO NOT ORDER FROM HERE I ordered 5 items.. They sent me the 3 cheapest ones & are now refusing to provide me the other 2 items nor refund me. They stopped replying to my emails. Update 03... See more

Company replied

Rated 4 out of 5 stars

Very sweet inexpensive gift. Love the ability to personalize, essentially, everything about this item. Other customers complain about how cheap looking this is… it may not last forever ( however, it... See more

Rated 1 out of 5 stars

This was the worse service we have received. Our family member passed away in November. We purchased a personalized memento as a gift for his mother. The boxing and presentation was TRASH!!! Would nev... See more

Company replied

Rated 1 out of 5 stars

The fridge magnet doesn't work it doesn't sing it's been charging for over 4 hrs now it's blinking red then just stays on red when unplugged from charging pressing the buttons on the front and ba... See more

Company replied

Rated 1 out of 5 stars

Still waiting for my order to be dispatched 11 days later from purchase i have been told my order was delayed by Express delivery and then today that my order is still in production??Which one is it.T... See more

Company replied

Rated 1 out of 5 stars

I ordered in August. It's now October. My delivery says delivered to me, But NO package received. No Delivery yet. I emailed & reply said resending, I was Overjoyed & relieved. No package yet. I us... See more

Company replied

Rated 1 out of 5 stars

I ordered a couple things from this company and received only one order. my other order was delivered to a restaurant and I never ever received it. They use a delivery company I've never heard of. The... See more

Company replied

Rated 3 out of 5 stars

Shipped within 4 to 7 days it stated in an email sent to me as in dispatched and posted fair enough doesnt say will arrive in 4 to 7 days.Mine is not yet in the post yet 9 days later though,now being... See more

Company replied

Rated 1 out of 5 stars

The print on demand products are unreturnable. So when you receive the product and find out that the workmanship/quality is literally junk, you can forget any guarantees. The product that I received... See more

Company replied

Rated 1 out of 5 stars

I think the products are sourced from China and despite a timed promise for delivery still awaiting after 12 days. Despite chase up mails their customer service is a stonewall with no real helpful re... See more

Company replied

Rated 5 out of 5 stars

This product is as described, produced really well, absolutely love it and being admired by friends and family. I had all my previous and existing pets names on it and its really wonderful. I bought... See more

Rated 5 out of 5 stars

My order was better than expected, we Loved it.speedy shipping already looking at getting more items from here. Thank you so much for making sure we get what's expected! Awesome company

Rated 5 out of 5 stars

I ordered a bracelet for my husband, and he absolutely loved it. I liked it so much that I had to order a second one so we could have matching bracelets. They make the perfect gift and are very well... See more

Rated 1 out of 5 stars

Ordered bauble for my grandson football mad. When it arrived could hardly read the personalised information looked nothing like the pictures. Threw it away 26.00 completely wasted. Never use them a... See more

Company replied

Rated 4 out of 5 stars

It’s a cute gift for our anniversary with the exception that my magnetic fridge sides and our glass board in the office won’t work with the magnets provided. Also the hair color I picked for myself ap... See more

Rated 5 out of 5 stars

Really lovely key ring that I ordered for my son who was off travelling the world. Excellent communication from Doyobest as I ordered without looking where it was coming from…bit of a panic that it wo... See more

Rated 5 out of 5 stars

Personalised musical fridge magnet. Pleasantly surprised with this,bought as a wedding anniversary present to my husband, playing our first dance song and date we met. Can’t wait to see his reaction!... See more

Rated 1 out of 5 stars

Your website is very deceiving, it reads personalized my favorite place acrylic music magnet custom gift for couples plaque/acrylic plaque/6 inches. I thought I was getting a magnet plaque that pla... See more

Company replied

Rated 5 out of 5 stars

Love my musical fridge magnet absolutely brilliant.. I actually made a mistake and put my name instead of “mum”. I realised the mistake as soon as I’d completed my order. I emailed the company straig... See more

Rated 5 out of 5 stars

Very well made for the price. Whoever I contacted was very helpful & corrected a minor error I initially made To be honest, this item is a surprise for my wife & so I haven’t used it yet but I’m ver... See more

Rated 5 out of 5 stars

Fast shipping. As advertised. Music is clear and goes for a while. Better than expected.My only suggestion would be stronger magnets. I put it on my fridge and it started to slip down, finally fell of... See more


Company details

  1. Gift Shop

Written by the company

Welcome to DoyoBest - your personalized print on demand service, designed to bring your memories, moments, and musings to life!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered something in December for…

I ordered something in December for Xmas and still haven't gotten it. They said they sent out a new order because the shipping company messed up but that shipping company is now giving me the run around.

12 February 2026
Unprompted review
Doyobest logo

Reply from Doyobest

We deeply apologize for any inconvenience caused to you. We will take responsibility for each order and ensure its safe delivery. Please contact our customer service. We will definitely help you solve this problem as soon as possible. Thank you for your understanding!

Rated 5 out of 5 stars

They exceeded my expectations.

I ordered a customized plaque for our anniversary. I was disapointed that the estimated arrival date was a week after our anniversary, even though I ordered it in plenty of time. The tracking information provided was absolutely useless, which caused me some concern. However, my item actually arrived two weeks before the estimated date and looks exactly like the item that I wanted. I am really happy with the service and quality from this site. Just don't try to use the tracking number or information they send you. It's all in Chinese.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Just as shown on the Website

Normally, I hesitate to order directly from China because of of previously poorly made products and shipping issues to Canada. This time though, was a total win! Product has great quality and came as shown in a timely manner.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Order received as described

Order received as described! Valentine/silver anniversary gift to my husband pre programmed with our first wedding dance song 🎶 ❤️ thanks it’s perfect!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

My husband loved his papa hat. Kids were excited to give it to him. Shipping was very fast.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company done me extremely…

Fantastic company done me extremely proud with my.order I recommend this company to everyone reading my review.grest communication from DOYO.could not fault them. Thank.you doyo over the moon with my order.god bless

2 February 2026
Unprompted review
Rated 2 out of 5 stars

Not worth the money

This item that I bought was in my view very cheap looking and was no way worth the money that I paid for it ,I did complain but they did say that I could not return this item ,but they did say they would give me 50% off this item they did return half the money back into my account which was something but to me this product was not worth that so I just put this item in the rubbish bin I have learned by this .

23 January 2026
Unprompted review
Doyobest logo

Reply from Doyobest

We sincerely apologize for any inconvenience caused. We will continue to improve. Please feel free to contact us if you have any questions. Thank you for your understanding!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look