While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with the game's product, user experience, and overall quality. People report issues such as lagging, glitches, and unoptimized gameplay, even on high-end PCs. Consumers are also concerned about the prevalence of cheaters and the perceived lack of action against them. Many reviewers feel that the developers do not prioritize the community's concerns, leading to frustration among both casual and competitive players. Additionally, there are complaints about unbalanced gameplay, overpowered weapons, and repetitive content, with some users feeling the game has lost its unique identity.

Based on these reviews

Rated 2 out of 5 stars

Got a high-end PC, yet Fortnite still runs like trash. Stutters, FPS drops, and weird lag spikes—even on low settings. Instead of fixing the game, they just pump out overpriced skins and emotes for... See more

Rated 1 out of 5 stars

Fortnite has allowed those who were previously banned for cheating back into the game. This makes competitions and ranked mode completely unfair for those who aim naturally. They did this in the hope... See more

Rated 1 out of 5 stars

Game is still full of cheaters and epic isnt actively doing anything about it. I see multiple new videos on YouTube every single day of cheats being used and sold by the same people. The games pop is... See more

Rated 1 out of 5 stars

If u are going for the buggiest game ever, u won that prize! This thing literally shoots when it wants too and like half a second late, the screen bugs out the whole time im on the menu screen, everyt... See more

Rated 1 out of 5 stars

Nothing but aimbot cheating hacks in my Xbox lobby. Cheating happening everywhere...reported with NOTHING done by Epic. "skill based matchmaking" is an absolute joke. I'm in lobbies with 20+ elim... See more

Rated 1 out of 5 stars

Take away rolling down hills it is so weird if u kill someone that has the gun u want but u have to chase them down the hill it can get you killed you should only be aloud to role on flat ground and i... See more

Rated 3 out of 5 stars

As soon as I get into the game it lags and my gun shoots by itself without pushing buttons or most of the time I can't jump, Plus this season has the most cheaters/hackers with aim bot. Epic Games nee... See more

Rated 1 out of 5 stars

Me and my duos account was being monitored by a pc user and whoever it was is purposely making us lose proof? We recorded our gameplay and there ended up being a mouse cursor in the video not only th... See more

Rated 1 out of 5 stars

I would like to say Fortnite needs working on the matchmaking NOW. It says match found and then you get stuck in the loading screen it’s officially happened to me 10 times in a row n been doing so... See more

Rated 1 out of 5 stars

I had an Epic Games account for several years and got some free games which I do have have the transaction ID's. I lost access to the email linked to my account, and after switching from Android to... See more

Rated 1 out of 5 stars

Epic games have refused to help me recover my hacked account. Customer service is non existent and they just keep you going in circles. It's been a month and I still can't recover the account even tho... See more

Rated 4 out of 5 stars

I’m a long time Fortnite player. I’m not sure why there are so many bad reviews here for Epic Games. No they aren’t perfect, but they update the game they have prize pool tournaments, fun skins, etc.... See more

Rated 1 out of 5 stars

When opening an issue on there website they tell you to open an issue straight in fortnite, but in fortnite you can only send a screenshot. How is that supposed to explain my issue?

Rated 1 out of 5 stars

Fortnite on Android is just shocking since the last 2 updates. Samsung S23 with up to date software and still lags every game. Used to really enjoy fornite but recently the whole experience of the gam... See more

Rated 1 out of 5 stars

chapter 6 season 1 is a shit hole. the landscape is terrible, chests are broken, shotguns are over powered, shield is impossible to find and some scopes on guns are broken. this game is a shit show do... See more

Rated 1 out of 5 stars

this shitty game and its shitty lag only caters to people who spend money on it no wonder its a 1 star game its gone to ruins because the developers thinking there doing alright with the seasons but... See more

Rated 1 out of 5 stars

I’ve been playing Fortnite for going on three years now and every update of this game causes it to freeze and glitch during gameplay. How often this game updates (weekly) should tell you how terrible... See more

Rated 1 out of 5 stars

The weapons are way too overpowered. If you have even slightly low shield, two shots from an AR or SMG and you're dead. It’s turned into a cheap, unbalanced version of Call of Duty or PUBG. Fortni... See more

Rated 5 out of 5 stars

It’s been a long time since I’ve had so much fun in a game it’s amazing how a game can keep you hooked to the screen and entertained. I love how you’re constantly releasing new content for Fortnite,... See more

Rated 5 out of 5 stars

just because it's buggy and the features sucks doesn't mean it's bad all these people in epic games are trying their best to make the game better and more fun. even the ceo is doing great things I hea... See more

Rated 1 out of 5 stars

Started out being a great game, to connect with friends that did not live close. Now its full of cheaters, and there's no chance of beating them. They shoot through walls, can always see your loca... See more

Rated 2 out of 5 stars

Chapter 7 the newest one of fortnite is lowkey annoying. The building is weird and I can't fix it. Floors, stairs, and roofs are all ZL for me and the walls are ZR. I can't properly build which is pre... See more

Rated 1 out of 5 stars

its so bad now bro there are far too many updates way too many unnecessary collabs and barely any original content. even when there is original content its so half arsed its all reused aswell. novembe... See more

Rated 1 out of 5 stars

So disappointing! I play with my grandkids. I was socially banned for no reason! I have one of the highest scores in Red vs Blue & it attracts some haters who I avoid. Clearly my game was not reviewed... See more

Rated 1 out of 5 stars

Really don’t want to play the game anymore. So many hackers and epic do nothing to stop it. It’s just demoralising and I’m not giving them another penny. All console players want is an option to pl... See more

Rated 1 out of 5 stars

Overall experience: don’t play unless you can afford new tv’s and controllers after every match. Overall shit gameplay, shit weapons unless you’re a high level player, had a gold pump shotgun an... See more

Rated 1 out of 5 stars

Fornite is just so bad at the moment. Last 2 seasons no lagging at all but this new season lags all the time. Shooting players with more powerful weapons and they dont die. FPS never stable...have tri... See more

Rated 1 out of 5 stars

There is so much glitches your shotgun doesn’t shoot sometimes your cane don’t go down sometimes and there is always at least 20 glitches the game is full of cheaters

Rated 1 out of 5 stars

I love Fortnite, have been playing it since it began, but I must say that the quality of game experience keeps on going down. The new "Star Wars" season is horrible in all senses. I hope they start th... See more

Rated 1 out of 5 stars

I started playing fortnite in chapter 3 season 1 back when fortnite was still the goated game. Since the start of Chapter 5 epic has had no care for the game and has been very lazy with the dumbest is... See more

Rated 1 out of 5 stars

When i block someone the game freezes for 10 seconds, and when i want to change to a new lobby in mic up, i'm forever stuck in the loading screen. Literally nothing happens while i'm in the loading sc... See more

Rated 1 out of 5 stars

Fortnite (EPIC games) are not so great. They unbanned all cheater accounts (pure cash grab). The game is now plague with not so great updates that no one asked for, cheating in every lobby etc. The co... See more

Rated 1 out of 5 stars

Worst developers in the whole world, Fortnite is the worst game I have ever experienced in my entire life, genuinely can’t have fun playing the game anymore. EPIC GAMES COUNT YOUR DAYS

Rated 1 out of 5 stars

This game is garbage and weapons are too OP as well as the bots during solos. I am a low level in the current season and I get thrown into lobbies with level 200+ in solos, dev your game better, this... See more

Rated 1 out of 5 stars

Brawl stars is the worst game ever. Everything is so unbalanced, we always get all the trash players that pulls us down even though we did we were useful to the team. We lose trophies and Elo in our m... See more

Rated 1 out of 5 stars

Its very bad. The matchmaking is absolutly trash. Hackers, 100X Pro players then me, if you earn in ranked gold or platinum you will get fncs winner players, etc. Just don't play with this game

Rated 1 out of 5 stars

Well i can poud everything HERE because they wont GIVE a ........... about it anyway!. Legs in the games NO compancation FOR the players thar poud money into it!. And no right helpdesk ONLY a b... See more

Rated 1 out of 5 stars

Absolutely garbage since last update nothing but problems why change something that work really losing interest and as for changing the weapons that are now terrible a.r with scopes is a joke and the... See more

Rated 1 out of 5 stars

Load of w*nk, nevwr get ay good guns and somehow i always end uo ingames with peopme that can obliteratr me with 1 dhot yet it takes me 5 rounds withlut missing a bullet

Rated 1 out of 5 stars

I wish the self revive will take less time because it’s so easy to kill someone while they’re so reviving and if Fortnite is not gonna give us less time, then at least give us a bubble Shields so we d... See more

Rated 1 out of 5 stars

Do not buy game passes! My son bought vbucks to buy a game pass. He uses Fortnite on Xbox (I have the main account and my children have their own accounts) and tried to redeem it. He had to redeem... See more

Rated 1 out of 5 stars

bullshit game don't download don't play especially dont buy its not worth the time it's full of lag and this dude spent 12k on a fornite just to get banned so he's not f with it no more.


Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Information provided by various external sources

We develop cutting-edge games and cross-platform game engine technology!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The new season sucks

The new season sucks. You kill someone then go fight someone else and come back to the person you killed before alive again. Why the hell do you spawn with a self revive.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

Take away rolling down hills it is so…

Take away rolling down hills it is so weird if u kill someone that has the gun u want but u have to chase them down the hill it can get you killed you should only be aloud to role on flat ground and it should stop auto rolling

6 February 2026
Unprompted review
Rated 1 out of 5 stars

dont bother downlaoding it

i play this game ALLOT not for the gameplay but because i like playing pillars the base game itslef is by far the most glitchy buggy and badly designed game of the genera (besides cod ofc) the new movment system has only made me kill myself and has in no way helped the new ui is trash and confusing like some cheap roblox knockoff and the fact they added the store pretty much right next to the lobby screen really shows there new priorites my mouse randomly stops working but the cursor works when i alt f4 so its the game and when i load in to games sometimes i cant shoot or when i can the bullets dont deal damage and this is all recently they're obviously prioritising profit over gameplay and what makes it even more obvious is the constant never ending collabs its in the battlepass and the store they never come up with anything original and if they do its not worth even getting it for free they have fallen so far from where they used to be and its genuinley saddening because i used to love the game but now its just glitchy collab simulator and one more thing recently the LAUNCHER has even started to crash pretty much daily really showing how little effort they put into there products

4 February 2026
Unprompted review
Rated 3 out of 5 stars

As soon as I get into the game it lags…

As soon as I get into the game it lags and my gun shoots by itself without pushing buttons or most of the time I can't jump, Plus this season has the most cheaters/hackers with aim bot. Epic Games needs to do something about it or they will lose alot of Fortnite Fans. 🫩

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Fornite is just so bad at the moment

Fornite is just so bad at the moment. Last 2 seasons no lagging at all but this new season lags all the time. Shooting players with more powerful weapons and they dont die. FPS never stable...have tried the lowest and still crap. Starting to hate the game.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Fortnite No Longer Prevents Cheating/ Hacking

Fortnite has allowed those who were previously banned for cheating back into the game. This makes competitions and ranked mode completely unfair for those who aim naturally. They did this in the hope that they would make more money from these players. If they honestly cared about their players, they would create software to detect perfect aim and recognize when someone is hitting every shot automatically, despite how much the opponents move around. They could ban people who fit into this behavior model. I’m going to return my PS5. I suggest others stop putting money into the game until this is fixed. Something needs to be done to bring this to the admins attention because they clearly don’t care about fair play at the moment.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Garbage

If u are going for the buggiest game ever, u won that prize! This thing literally shoots when it wants too and like half a second late, the screen bugs out the whole time im on the menu screen, everytime they add a new update it takes 3 months for them to workout the stupid shit....and low and behold you idiots come out with a new update....whoever is managing these idiots needs to stop and go flip burgers, theres a better chance you would be better at that!!!

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Cheaters live here

Started out being a great game, to connect with friends that did not live close.

Now its full of cheaters, and there's no chance of beating them. They shoot through walls, can always see your location, have burst fire into a single shot (so it does multiple shot damage off one shot), aim bot, so maneuvering does you no good. They have zero recoil (so you get rapid fire from 150m away n EVERY shot hits you, and health hacks as well. Might as well not play the game if you gonna cheat that much.
Epic does not care, either. Most of its biggest streamers have been caught cheating, yet they never get banned. Heck, most of them promote it.

14 January 2026
Unprompted review
Rated 4 out of 5 stars

Fortnite: not perfect, but very good

I’m a long time Fortnite player. I’m not sure why there are so many bad reviews here for Epic Games. No they aren’t perfect, but they update the game they have prize pool tournaments, fun skins, etc. my lack of the 5th star is due to in-game bugs and tournaments randomly getting deleted or changed. That’s not my favorite, but overall, the experience epic games provides is quite nice!

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Epic Games sucks

Sooooooooo mannnnnnnny cheater's in Fortnite and Epic games didn't give a F*. Most important is $$$$$$$$$$$$ not users!!!!! GFY Epic Games!!!!!!!!

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Game is still full of cheaters and epic…

Game is still full of cheaters and epic isnt actively doing anything about it. I see multiple new videos on YouTube every single day of cheats being used and sold by the same people. The games pop is 30% cheaters atm. Epic knows and is actively avoiding banning all these accounts due to monetary loss of this quarter. They truly dont seem to care about their community whether you're a casual player or a competitive one. Goodluck getting a legitimate response from epic as to why they are a multi billion dollar company that refuses to put active admins even in tournaments.

5 January 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look