Epic Games Reviews 7,000

Horrific customer service. Just took over a hour to unlink 1 xbox account and link a different one. P.s had to make a new F email to link my old Xbox account. Not to mention epic games is a hungry mos... See more

I can't even figure out how to navigate to my Epic Games library without using a search engine to directly take me there. My experience with this godawful company consists of buying a single game... See more

Wife bought Fortnite gift card, redeemed it fine, went into the laptop account. Didnt appear on switch. Turns out it cant he used on switch and this isn’t said anywhere until after the purchase. Says... See more

The hurdle sound became extremely loud compared to others sounds in the game since the last update. And it doesn't make no sense whatsoever, absolutely ridiculous. It's like they don't want to impro... See more

Dear Epic games on the shooting game Fortnite I would love for you to do a collaboration with the 2000s show Smallvile. Of course if you do this collaboration I suggest the skins to be Clark Kent, La... See more

8 months, still support denies helping for such a simple matter with my email. And online chat keeps me waiting 5 hours to then close chat without answering. They don't offer other ways of communicati... See more

Useless. Can't login, email unrecognised, reset email, updates, says it's ok but it isn't. Tried different email address but apparently I've made "to many requests". Absolutely useless.... See more

So much fun I would’ve read this game way more higher than it is but one problem why the funk do you keep the Halloween skins in for two weeks after Halloween but then one day after the Super Bowl you... See more

It's incredible how a billion dollar company came to be one with such a ridiculously poor support team. I can only assume the support used to be good back when they were starting out and now they... See more

I just installed the app because it is required to play Hogwarts Legacy. I just opened the Epic Games App and I literally got a pop up asking: "Does the character creation option in Hogwarts feel incl... See more

This sucks, I play rocket league as a Grand Champ, I have put in hours and hours to get better and still there are so many problems, years of not fixing anything. When will you care about another game... See more

Epic games ruins there own games for prime example fortnite. They can't control the amount of hacking that goes on in their game so why not just give up and allow the hackers back in that were banne... See more

Absolute cheeks This service has no respect towards its clients, the bugs happen so often it feels like this platform was made with the budget of a condom with a loaf of banana bread. The platform ca... See more

This is the worst support service I've ever experienced. They make it super hard to talk to a person and their AI is garbage. I enabled 2 forms of identification for the new 2FA authorization and when... See more

I just won a ranked ballistics match ( full cod/siege rip off btw ) and I left bc it was over and I got slapped with a 11hr ban haha. Epic doing this bc they’re a failing company we won’t see in a few... See more

Their customer support is trash period. Can’t get help with anything the ai they make you use makes you send a verification code that no matter how many times you resend the code it doesn’t go through... See more

Epic games would really be cool if they didn’t take 30 minutes to send me a 6-digit verification code when every other email service or any kind of verification service only takes 30 seconds. I give e... See more

1.4 stars how poor. They claim to be innovating and being a team that “continually strives to do right by their community” yet these reviews say the very opposite of that and it’s ashame. They have ma... See more

Absolutely pathetic - account hacked by a rambler.ru (russian) email address and despite going through the recovery process and providing evidence of ownership, they refused to help. Looking online... See more

Absolutely disgusting excuse for a company. My 12 year old son redeemed a gift card in their games store, they have taken the money so the card is now void, but not applied the funds to his account.... See more

What a terrible company. Epic is not genuinely committed to eradicating cheating, they prioritize the revenue of said cheaters over honest/fair play. If you contact their "support" they reply with ge... See more

These goobers cant even get a decent download speed, use steam instead its like 5x user friendly also they actually fix issues of being hacked, Epic will just say "oh you change password? ok case clos... See more

I feel scammed because I bought a game and I was supposed to own it, but Epic Games doesn’t let me play it without an internet connection. To make it worse, there’s nothing official online explaining... See more

Absolutely terrible. Had an issue with gift cards and one customer service helped with one of my son's but the other customer service agent working on my other son's refused to help at all not to men... See more

Epic Games has got the worst system to deal with. I've been trying to remove an account and the "AI customer support" assistant is worthless. It asks me questions that are pre-programmed and puts me i... See more

Everything is wrong, tragic UI, logs me out for no reason all the time and doesn't allow me to log in, the app acts like a virus. Closed market - no trading with different players. This platform is a... See more

Absolutely ZERO customer service. Might as well uninstall if you have an issue cause they care absolutely ZERO about you unless you're paying for their micro transactions. Sit idle for 10 seconds in... See more

My account was hijacked, and despite submitting a support ticket to Epic Games a week later, they wouldn't give two shits about me. I provided proof of the account creation date, the first free ga... See more

Worst launcher ever takes 30 minutes to download a 4 gb update when it takes max 1 minute with my internet on Steam and other launchers. Btw I've already tried 6 different fixes and none of them worke... See more

If you wanna be hacked, make an account with them. Seriously no common sense or accountability. When you request the email to person that stole your identity they refuse to give it. But they happy... See more

I like the free games but the reliability of the program and being able to access your account is horrid. Its worse then ubi soft. I can't change my email because their security codes take to long to... See more

Epic games have refused to help me recover my hacked account. Customer service is non existent and they just keep you going in circles. It's been a month and I still can't recover the account even tho... See more

The support experience was absolute trash straight up GARBAGE. I opened a ticket because I was wrongfully banned, yet my message wasn’t even fully read. The response I received was just a generic sta... See more

It’s been a long time since I’ve had so much fun in a game — it’s amazing how a game can keep you hooked to the screen and entertained. I love how you’re constantly releasing new content for Fortnite,... See more

States you can play games offline but still requires you to log in even on single-player games. Always asks you to sync cloud even if you are trying to play offline, this also leads to it wiping... See more

terrible security system, somehow someone been using my account and has managed to change the email. i got into it yesterday signing in through playstation and can see they’ve been playing on my accou... See more

If I could give this launcher 0 stars I would. This company is the worst, most unfriendly launcher towards gamers I have ever had the displeasure of using. As a matter of fact they deserve to be sued... See more

Made my account back in 2018, got fished for my account 2025 no matter the years of credit cards info emails ip address never got my account back. 3k spent that ill never get to use again. On top of t... See more

If I could give 0 stars I would. This company has terrible customer service, no number to call, chat feature ont he website NEVER has anyone available. Instead you end up sending requests into the aby... See more

unapologetically untrustworthy, always seeks easy solutions rather than solutions that might be a little harder but would make a huge difference in brand value, piss poor performance even though the... See more

“I’m an adult in my 20s, but Epic locked my account under Parental Controls. When I try to add an email, it gives me a ‘field cannot be blank or null’ error. I can’t bypass it, and support has no cle... See more

Epic games used to be known for making amazing games like the original gears of war (amazing game). But these days they are as money hungry as EA which is extremely disappointing. Every game under th... See more

Well my teenage son received a ban on fortnight for 1 Year and it suggests they are upgrading to a lifetime ban. To be honest I have no idea why this has happened as he did nothing wrong at his end. T... See more

I have been using Epic Games for a few years now, to the point of having over three hundred games with them. I recently got hacked, my account was transferred to a different email address even thoug... See more

I would have given 0 if I could. Customer service was useless. I stoped playing for a while and got signed out. Some how I lost everything. It was a playstation account so I should have been able to l... See more

I purchased kerbal Space Program 2 for my child. Upon downloading it, it got 3 quarters of the way through loading and then closes down I contacted epic for a refund as we could not use the game and t... See more

It's just awful. Updating a game that requires just 1 Gb takes about 1 hour. It's ridiculous and the developers of this launcher should be ashamed of their work. Seriously. Go back to school and lea... See more

Holy moly what a pickle. I played(past tense) Hogwarts Legacy, install it on my computer, i play it. Then i hit a error, synchronizing error, cloud or local? i dismissed it, didnt think much of it, th... See more