Hearth Reviews 959

Spoke with Ruben several times, without heat trying to complete the application properly and with no time to spare. He was AWESOME! Very calm compared to me rushed and cold literally. Furnace to be... See more

So far so good! I'm impressed with the ease and agility of the Hearth platform. We purchased the full package with concierge and AI receptionist and its been a great addition to track calls and assis... See more

Kevin provided us with excellent service. He helped both me and my coworkers clarify and resolve a situation that we didn’t fully understand within the application. He was very attentive, kind, and al... See more

Brea Satterfield at Hearth was amazing to work with. She did an info call with me on Friday and took the time to walk me through everything step by step. She explained things clearly, answered all my... See more

Alex, on the sales side, gave me a lot of great information and answered all of my questions about how Hearth financing works. Brea, from onboarding, was also great. She walked me through some marketi... See more

Brea Satterfield was fantastic to work with during our Hearth onboarding! She answered all of our questions thoroughly & made sure there were no gaps in our understanding of how to use Hearth. She exp... See more

Kevin was awesome! He was so helpful and knowledgeable! I really appreciate the extra effort he did by giving contact phone numbers so if I had other questions I already had the numbers. Thank you f... See more

Sergio did a great job with the onboarding. He walked us through each step which allowed us to fully understand the process. He answered all our questions and we left the meeting feeling very confiden... See more

We have had a great experience so far with Hearth. Scott our sales person did a great job explaining everything and following up with us. The he seamlessly transitioned us over to the onboarding team.... See more

Since the very first day we signed up, Gerald Wright has been an absolute game-changer. He’s not just good at his job — he’s exceptional. Every question, every concern, every little detail has been... See more

These guys use deceptive renewal tactics hidden by emails that don't say HEARTH. The salespeople are cons and this company is fraudulent. I would never recommend this company for small businesses or... See more

Brea was so helpful, professional, funny and personable. She really knows her stuff! She was able to answer all my questions and even callaborated with me on an easy solution for clients to apply rig... See more

We just got started with Hearth and had a great onboarding session with Allie. She was clear and super helpful walking us through how to offer financing and use the platform to send quotes to our... See more

Ana Soto was patient and helped me through techincal issues with my microphone. She was proactive and found a solution; she also answered all my questions with coherent answers and showed me examples... See more

Sergio Reyes  was respectful of my time and asked questions about what was important to me instead of just doing a data dump. His knowledge and friendly demeanor made the call well worth my time

My experience was really good. Sergio took his time to address my concerns. Explaining how the financing process looks for my customers. He gave me tips and showed me something’s I overlooked on my pa... See more

As a contractor we just had an onboarding meeting with Brea Satterfield from Hearth the other day to learn how to use their services. It was a great zoom call, she explained the program very well and... See more

Dylan took the time to understand what was important for my team. He stopped at important times during our onboarding to make sure we understood the material and did not have any questions. He has mad... See more

Ashley Jose was my platform trainer, and she did an absolutely amazing job. She took her time to ensure I became familiar with all the ins and outs of the platform, paused to confirm that I understo... See more

I OWN MY OWN COMPANY AND I ALSO HAVE ANOTHER JOB. WHILE AT MY OTHER JOB I RECEIVED A PHONE CALL AND LOST SIGNAL. BEFORE I EVEN HAD TIME TO CALL BACK I RECEIVED A TEXT FROM A HEARTH EMPLOYEE THAT SAID... See more

Their auto-renewal policy is extremely strict. Won't refund the money even though I didn't use it for almost a year. Unless you cancel over 30 days from the date of auto-renewal, you are stuck with... See more

I stayed at Hearth Parks, LLC for two days and had a great experience. The lot is nice, efficient, and secure with a gated entrance. After I paid, the access code was sent quickly and I had no issues... See more

I’m just getting set up. I haven’t landed any financing. Most of the calls coming in to my new business are other businesses looking to sell me something, so it’s nice to have someone (ai assistant) a... See more

I signed up with Hearth thinking it would help me close more deals by offering financing. It was the opposite. Nobody ever gets approved, not even clients with good credit. And when someone act... See more

Fernanda Fernanda was very thorough and clear in explaining how the financial side worked. She took the time to make sure everything was fully understood and provided excellent communication throug... See more

Unethical business tactics, Franchesca was the rep that insisted on me accepting there was nothing more she could do. I asked to speak to anyone else and she said that she was the only one that I coul... See more

Getting new floors in my bedroom and on my stairs was a wonderful experience thanks to Hearth and Chuck’s Flooring. One phone call brought Elisha to my door with a large variety of floor samples to c... See more

Allie Chicoine helped us through our orientation with the program. She was professional, helpful, patient and kind while she walked us through the features of Hearth, which we love. She patiently and... See more

Camille from the Concierge Team was extremely knowledgeable, helpful & patient. She stayed on the phone with me, walking me thru the myriad of steps needed in order to achieve my goal. She defin... See more

Our experience with your company was a success. Sergio Reyes was informative and explained all the processes in detail. He was patient and friendly and answered all of our questions. We thoroughly... See more

Dylan made it easy to understand. He conveyed the information thoroughly. He provided me with his contact information if I have any questions or concerns going forward. He also gave me tools to help... See more

Dylan was fantastic. He walked us through every step of the process from the business perspective and took the time to explain everything clearly. He provided great detail on the marketing portion, an... See more

We had a great experience working with Brea Satterfield. She was incredibly informative, answering all of our questions with clarity and patience. Brea took the time to walk us through the tools step... See more

Betty was extremely helpful and patient with all my questions. Absolutely wonderful, she offered great solutions to help us work together to be efficient not just with the clients also our business.... See more

Hearth has been a helpful financing platform that makes it much easier for customers to manage home-improvement costs. Their team explains everything clearly, keeps communication smooth, and supports... See more

The whole process was easy. Ruben was extremely helpful in getting us through the pre-qualified process. He was professional, knowledgeable and courteous. He took the time to explain everything in... See more

Installation was fast, Shaun & Shane were super friendly & professional. They cleaned up after themselves well! My only complaint is that the new doors didn't all have the same master key, & it took o... See more

The Teams of Hearth each have been eager to assist with our Onboarding and multiple questions and inquiries. We selected the Financing, the AI Receptionist and plan to add the Concierge Service To... See more

Lauren from Concierge team walked me through a program that I was not having any success with, cleared me up on everything and now everything worked out perfectly, thanks

It was very clear and informative. Brea was delightful and funny throughout the onboarding. I feel like a finance expert after the time I spent with her. Definitely awesome.