Easy to read Web site with good list of quality goods on offer. Very please with de-hairing comb for my Cocker Spaniel. Have used several times since arrival and my dog seems to enjoy getting combed.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
GROOMI LIMITED (EST. 2017) IS A FAMILY RUN BUSINESS BASED IN CAMBRIDGESHIRE, UNITED KINGDOM. We are a family run business of animal lovers who know the difference that having a clean coat makes to a pet’s happiness. Owner Charlotte has had animals her whole life and now she has children, understands more than ever the importance of keeping animal hair around the home to a minimum. After getting a bit fed up with some other grooming tools out there: some too harsh on the skin, some falling apart in our hands, we eventually had enough and said, “That’s annoying, we should probably make a better one.” Which we’re rather proud of doing! Groomi is designed to remove dead hair, dirt and dandruff in an effective yet gentle way. With our unique shallow, wide toothed comb the hair is removed without dragging, breaking or tugging at the coat ensuring the animal has a pleasant experience! We’re here to help keep your pets – and home – stay fresh and clean from stray fur.
Contact info
Unit 2 Riverview Farm, CB24 5NT, Over, Cambridgeshire, United Kingdom
- 01954 488008
- sales@groomi.co.uk
- groomi.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My cat absolutely loves this brush
Don’t bother- Groomi Kit and Hydro Hound
I purchased the Groomi Kit and the Dog Wash Hydro-Hound and I really regret wasting my money.
These products are cheaply made and not worth the price tag.
I attempted to wash my dog with the Hydro-Hound today and the item itself is cheap plastic that would shatter if you dropped it on the ground. The use of the shampoo was ineffective as the water flow managed to empty the soap bottle completely after a few seconds when I changed the setting to ‘soap’.
The different ‘flow’ options were pointless and the only one that was effective was the ‘shower’. All other options were useless. Don’t bother.
Doesn’t work at all
Doesn’t work at all. Hair flies everywhere so it’s just a furminator that spooks the dog. This was the case for both our (different haired) dogs. Don’t waste your money.
Disappointed with service
Disappointed with service. Hose didn’t fit Groomi brush. Company took nearly a month to send new one. Product is excellent but sad communication and care is so poor.
Very impressed.
This is the second Groomi I have bought as I was so impressed with it....this one is a Christmas present for a friend. It arrived really quickly and correspondence was great. Please support this small business as they have designed a great product in the Groomi......my dog absolutely loves being brushed now.
Works Really Well On My Short Haired Cat.
Didn’t expect to get so much fur off my black, short haired cat. It was almost unbelievable but I got a ball of fur bigger than a tennis ball ! He seemed to enjoy the combing but my long haired cat was not so impressed. Her fur is so much finer I don’t think she has such a dense undercoat as he did. They are house cats so not worried about them feeling the cold.
Over-rated
Over-rated. Plastic is cheap. The brush head (holder) whistles as the piping is smaller than the diameter of a common vacuum pipe. The dog hates the sound.
It was better just to use it as a normal brush that you can dislodge the hair from easily.
Not enough 'comb' to the head. Means that more brushing is required.
Terrible product and refuse to refund
Terrible product and they refuse to refund me after I received a faulty broken product - no phone number to call just a long list of excuses. I’ll be contacting consumer affairs then my bank for a refund - beware
Brought the groomi for my two German…
Brought the groomi for my two German shepherds. Attached it to my Dyson pet vac. I feel the fittings are a bit cumbersome as they come off easily. It doesn’t have any click in attachments. The mouth of the brush doesn’t seem big enough to gulp down the hair. I spent more time trying to dislodge it myself. The Dyson is powerful but I still think it struggled with the hair. In the end I disconnected the vac and just used the brush and pulled the hair out manually which kinda defeats the purpose. Maybe might work for short haired dogs better. But I won’t be using this. May as well go back to the normal brush technique. I didn’t bother to contact groomi after reading so many comments that they don’t reply or refund. So figured no point and to chalk it down to experience. If anyone wants it second hand it’s yours.
Broken attachments poor quality no one to contact
I was excited to order mine given i have German Shepherd that moults, but it came broken the main attachement doesnt stay connected and there is no phone number to call and no one responds to email. Very dissapointed and I want my money back.
Not for me
Package arrived on time, well packaged and item looked attractive. However it really isn't suitable for my 2 short haired but always moulting cats. It is far too harsh for their delicate skin, so is a waste of my money. I did read the blurb properly and it was advertised as suitable for cats.
Seems like a good grooming tool
Seems like a good grooming tool, my long haired cream German Shepherd is getting use too it, arrived on time, well packaged up, hoping it is going too last along time,
Best brush/comb I’ve ever used and I’ve…
Best brush/comb I’ve ever used and I’ve been through a few. Totally converted. My dogs fur looks and feels amazing!
Heard its praise from groomers and…
Heard its praise from groomers and online and it lives up to them. The best dog brush I've bought. It works wonders.
Great product
Great product. Collected loads and loads of short hair and so easy to clean.
Great product from a small independent…
Great product from a small independent company ,my 2nd Groomi as lost my 1st
Poor service from Manon
Poor service from Manon
Dishonest and harsh .
I do not recommend this company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








