Bought from a 3rd party supplier called The Panel Company. The service was fantastic, particularly the delivery. Communication was great from our delivery driver and he really went above and beyond to ensure that our boxes didn’t get wet in the rain. Thank you
Sizing wasn’t good which can’t always be helped. But cost of return is with the purchaser which was disappointing
18 January 2026
Reply from Winstanleys Bikes
Hi Claire,
Thank you for taking the time to leave your feedback. We’re sorry the sizing wasn’t quite right for you, we know that can be frustrating, and unfortunately fit can sometimes vary between products.
While we don’t always have detailed sizing information available for every item, we’re always very happy to help if customers contact us before ordering, so we can do our best to advise on the most suitable size. Our returns policy does note that return postage costs are covered by the purchaser, though we understand this can be disappointing when something doesn’t work out.
Thank you again for sharing your experience, we really appreciate the feedback and will continue working to improve wherever we can.
A very quick and efficient customer service experience, as well as being super friendly. Such a refreshing change from the bots and impersonal communication from so many other businesses.
Bettermove are incredibly efficient and responsive. A top feature for us was the Exclusivity Fee, giving total peace of mind against gazumping. Brilliant!
Drivers on both delivery and collection were brilliant, admin staff super friendly and efficient.
29 July 2023
Reply from SkipHire UK
Good morning,
Thank you for taking the time to leave a review. The team are always grateful for the positive feedback. We are glad to hear all went well with your skip hire. We hope to hear from you again should you require our services in the future.