Heymondo Travel Insurance Reviews 3,084

I bought a travel insurance for a trip to Brazil which I had to cancel. So I used their withdrawal form (google it as it’s difficult to find it on their app) and cancelled the insurance 3 days before... See more

We made a claim within the first 3 months of purchasing our annual travel policy. We had to change our flights due to airport strikes (which fell under the policy provision of Trip Interruption). ACI... See more

I have purchased Travel Insurance several times from Heymondo on both the UK and ES websites. Very easy to manage website and very clear information about what is covered. Competitive pricing. Fort... See more

I don't have any experience in terms of claims, but in terms of purchasing and protecting documents quickly and easily. Hopefully, if the claim is successful, your side can provide the best service. .... See more

I was travelling around Asia with my partner and kids for a year. We used Heymondo as our insurance and were really happy. We had mixed luck, a few injuries and infections but had access to incre... See more

All I needed was medical coverage for a quick trip, and Heymondo was one of ony a handful that offered it. Best prices, budget options for people that just need medical coverage. Would have been nice... See more

I have purchased travel insurance several times and the customer service has been excellent ... ease of purchase and prompt replies to queries, every time. When I did have to cancel a previous trip f... See more

I purchased travel insurance with Heymondo, and after some time I realized I hadn't covered the stopover in Thailand on my return flight. I requested an email to update my insurance, and they did it... See more

Heymondo, Insurance is simply the best! I did a lot of research, and they offer the most affordable and complete coverage for travelers — combining medical, sports activities, flight delays, flight i... See more

I recently purchased travel insurance through Heymondo, but made an error when I completed the application form. I only saw this after making payment and receiving the documentation. I emailed Heym... See more

Easy to subscribe and interesting fee (cheaper than others offering the same insurance coverage). I do hope my trip will go on fine so I won't have to find out how fast they treat a case. But all th... See more

Easy and clear I liked that I was able to select the two countries that I was visiting, as opposed to other options where it said to put the farthest country but in my case, being in different dire... See more

WARNING Do not go with Heymondo for travel insurance!!! I made a claim that took months for them to resolve and eventually they closed it because it had been too long. They will twist your claim so it... See more

In terms of medical issues it works nice. They have 24/7 doctors online and also you can call them 24/7. However, the devolutions service is very bad. I have a bill from 22nd of October that today,... See more

I tried this insurance which I can say is very innovative with its fast and efficient App. I needed it in Vietnam and via chat they immediately recommended it to me. Luckily I didn't need treatment or... See more

Heymondo is the best Travel Insurance. I wish to thank you Ms. Costantina in particular and all the staff for the support and professionality, super fast to reply and the app is very efficie... See more

Insurance broker has a nice app which doesn’t work. The most convoluted way of making a claim, for which they eventually tell you to lodge with a different insurance company yourself anyway. What Heym... See more

The costumer service advisor (Diana) gave me very misleading information which made me buy the wrong policy. Also, during the process of buying tne police Heymondo is very quick to respond to email... See more

Flight was canceled and I had to make alternate arrangements to get to a connecting flight. Got all the data for a relatively small claim of less than $500. The company outsourced to a company called... See more

They sell the insurance like it’s 24/7 doctors chat assistance in case you need it, but when I needed it all the doctors (there were only 4) were away, had schedules like certain days, certain hours a... See more

My experience with Heymondo has been extremely negative and, frankly, feels like discrimination. Last year, I spent a long time speaking with several sales agents. I was very clear: I am travel... See more

Although I have used heymondo several times it seems impossible to buy a new insurance within the app. The webpage wasn't much better. It kept resetting the form every time I changed tab. The prices a... See more

The insurance company they work with was the worst I've ever experienced. It never took me so much time to be compensated by an insurance and they basically ignored all my emails. The customer servi... See more

I am having a TERRIBLE experience with this insurance company. I have been trying to see a gynaecologist with no success: Hey Mondo tells me they will schedule an appointment and they just don't act... See more

I had a Heymondo policy active until December 31 and activated a new one starting January 1, using the same email and details, because it was not possible to renew the previous policy through the s... See more

Terrible experience. We had a medical emergency in Vietnam, and they promised to find a partner medical center in less than an hour. More than 24 hours later, they still haven't responded. A total sca... See more

We took out this insurance when traveling to the USA to have peace of mind that no matter what goes wrong, it will be covered. The policy had a robust coverage, but sadly they make sure you cannot mak... See more

First impression is good. Made me buy an insurance for a trip into Asia. Using the app is convenient. I hope service will be perfect.

If you’re a nomad, avoid this company. I bought a year of coverage for my travels only to find out that it requires you to return home every 26 days for it to be valid… Upon finding this out I tired t... See more

Horrible experience. IRIS Global is the insurance company behind Heymondo. They are processing my claim for six weeks now without any progress. Need to complain with Spanish authorities to get some... See more

I was in USA and we had a bus accident. Missed a connection bus and had to stay in a hotel in another place because I was stucked. I paid 175 €. for my insurance, and finally paid 54 € for a ne... See more

I was told my insurance claim was not valid and that they would not be covering any claims of mine due to me purchasing the same day I flew out, totally fair, but refused to refund me the cost of the... See more

It was easy and simple to transact The really beauty is that this company unlike many other online insurers do not have too many restrictions and limitations as to the buyers country of residence.... See more

On the surface, Heymondo seems to be a very good choice for my needs. The coverage is clear and the policy is easy to understand. Luckily, I haven’t had to make a claim yet, so I can’t comment on ho... See more

Easy to close deal. Clear offer. Frombother side, after payment from Montenegro I download app on the ohone and it was on spanish language I did nit find a way to move it either englishnor montwnegri... See more

Have been trying to contact customer support and nobody is ever online. Edit: Customer support responded and have resolved my issue now. I was aware of the customer service hours prior to writing... See more

Been traveling for five years, had April then Chapka, had to change for Heymondo since I was out of Europe for more than 2 years. Worst experience as an insurance so far... easy they didn't pay/reimbu... See more

simple and easy to use service. have only had to contact company once to update information and issue was resolved immediately. haven’t needed to utilize coverage yet, but amazing customer service so... See more

We have used Heymondo twice to obtain travel insurance. It’s reasonable, there are several options for coverage available, and it’s very easy to sign up for. Responsive customer service when I had a q... See more

I tried the service and it was very easy to purchase the policy—they send everything automatically. Their customer service is fast and responsive, and although I haven’t had to use it (thank God), I c... See more

All the glamorous reviews come from the experience of onboarding. Yes signing up is quick. But that is not what an insurance company is about. It is about handling claims. I had one in the past. Not a... See more

What made my experience great? Just one word, Ivano, he's the most polite and caring worker I've ever talk too, efficency and crystal clear responses

I've been waiting for 2 months. They keep delaying the payment. This is one of the worst insurance scam company you can find around. I've been called, I've been reassured, all nice words but i... See more

Obtaining the insurance is very easy, and if you make a mistake in the details and ask them to correct it they will (like, listing the wrong country). But I've never made a claim so I guess that's the... See more

I bought a cancellation insurance policy for a trip to Mauritius, but I later realized that if I had also included health insurance, it would have cost me less overall. I kindly asked customer ser... See more