HuParts.com Reviews 3

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

RIP OFF ARTISTS!!!

I ordered a distributor for an older forklift. Wrong part was sent and it turns out they don't have the right one. To return the part for a refund they say I have to ship it back to China at my expense! It was shipped to me from Texas but I have to return it to China? That just doesn't make sense! Avoid this company at all costs! They will take your money and mess you over! Don't believe their response. It's been over two months since I returned the product and I'm still waiting for word about my refund. I'm not holding much hope for ever getting it.

17 August 2025
Unprompted review
HuParts.com logo

Reply from HuParts.com

We’re sorry for the misunderstanding. After checking our emails, the wrong part number was provided when placing the order — we didn’t send the wrong item.
All our products are shipped from China (first leg by air freight) to our U.S. hub in Texas to reduce import taxes and speed up delivery.
We truly value every customer and always do our best to solve any issue quickly and fairly.

Rated 1 out of 5 stars

"Huparts" is a rip off site

"Huparts" is a rip off site,ordered a hydraulic part, you place your order , pay for it and then get hit with other hidden charges which are collected cod by UPS , so you pay up again or you don't get your part.....advice ??... Avoid

12 June 2025
Unprompted review
HuParts.com logo

Reply from HuParts.com

We’re sorry for your experience. The extra fee was charged by UPS, not by HUPARTS. In normal cases, no extra cost is required. Please contact UPS or our support team with your order number — we’ll help track it and make things right. We value your trust and always aim to provide honest and responsible service.

Rated 5 out of 5 stars

Wasn’t Sure at First, But Turned Out Great

We needed a replacement hydraulic pump for one of our older excavators, and stumbled across this site while searching online. Honestly wasn’t expecting much, but ended up pleasantly surprised. The part fit perfectly, arrived well-packed, and the price was reasonable too.

Customer support answered a couple of questions we had before ordering, and they actually knew what they were talking about—not something you get everywhere. Shipping took about a week, which was fine for us.

Overall, solid experience. Nothing fancy, just reliable parts and decent service. We’ll probably order from them again if we need something down the line.

2 April 2025
Unprompted review
HuParts.com logo

Reply from HuParts.com

Thank you so much for your kind words! We’re really glad to hear the part worked perfectly and that you were happy with our service. Your support means a lot to us. We’ll keep working hard to provide reliable parts and great customer care. Looking forward to serving you again!

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