I was initially very pleased with the music service, which provided great support during several storms. However, I was shocked to discover a $49/month charge on my credit card, which I hadn't noticed... See more
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I signed upfor this program thinking it…
I signed upfor this program thinking it would be great for my dogs, however, I suddenly got Monthly charges taken from my account. I contacted them at customer service asking why they didn't say upfront that there would be monthly fees, No answer! Finally I spoke to the "may I help you" and told them I wanted to cancel because of the monthly charges, they cancelled my account, but still no explanation as to why the monthly fees were not mentioned at the beginning. BEWARE!!!
THEY KEEP CHARGING AFTER YOU CANCEL
⁷I somehow got switched to a premium account at $49 a month and though I have called repeatedly to cancel and request refunds, they have been charging my credit card every month. I cancelled the day after I tried their "one month" service because I couldn't even access the music, just a lot of training that I didn't ask for.
Stay away - a sophisticated Credit Card scheme
As others have stated, Wagnific offers a basic set of "relaxing" music for dogs for an initial $19.95. Once the charge goes through and the initial transaction is complete they immediately offer an upgrade to their "Ultimate" music set and program for $49.95. Based on the wording of that second offer I believed it to be a one-time charge. Because of a serious health scare I did not check my CC statement until 3 months had passed and discovered an additional $49.95 charge in each month. I immediately went to the website and requested cancelation via their online contact support option and received an immediate response to theffect of "we'll get back to you in 24-48 hours". Which hasn't yet happened in over two weeks.
I too discovered that the account associated with my email (I won't say it is my account) has no subscription listed, no transaction history and no credit card shown. I contacted my CC company and challenged the charges. Approximately 10 days later I received a letter from the CC company with "documentation" from Wagnific about the "legitimacy" of the charges and their subscription policy. So apparently in the two weeks since I sent my message to them, they can respond to the CC company with "proof" but can't respond to my inquiry & request. At this point they've enriched themselves with an additional $150 of my money. This is clearly someone's "side hustle" with emphasis on the hustle part.
AWFUL, AWFUL, AWFUL COMPANY!!!!
Please, PLEASE! HEED THE WARNINGS!
This co. is IMPOSSIBLE to work with! I tried to cancel, and was charged for 4 more months! When I FINALLY got an email I could reply to, I asked for 4 months’ refund. Of course, they refused! My only recourse is WARNING OTHERS!!!!
Wish I could give negative stars!
Wish I could give negative stars!! Ripped me off for $150!! I cancelled immediately after ordering the 19.95 try it. They cancel through text and then ask for the email proof that you cancelled!! 😡 I didn’t realize I had to screenshot shot the text for proof! Plus, they say they have a 30 day only refund policy so they will only refund one payment.
Scam, pure theft! Stay away!!
Do not touch this company with a barge…
Do not touch this company with a barge pole! Registration for subscription does not work. When I complained that I'd never received the Ultimate access that I'd paid for they simply debited my card in full a 2nd time. I have requested a full refund but in view of what I subsequently read online I don't hold out much hope so have gone to my card issuer for redress.
HUGE SCAM - NO SUPPORT OR CANCEL except email
CANT CANCEL
The user portal has no support, contact info, or anything. It does not even show what you have been invoiced, paid, or billed. NO HISTORICAL transactions. NO USER SUPPORT> only way to cancel is thru an email... which I had done before without response. Trying again after getting billed $49.00 for some POS dog music I Can find on Youtube.
I got rid of the app months ago, still getting billed 49.00 a month with no way to cancel POS.
holy crap this actually works
i dont usually write reviews but damn. my husky was literally destroying everything in my apartment. couch, shoes, door frames, everything. ive spent so much money on trainers and nothing helped. been playing these sounds for 2 weeks and she just chills now when i leave??? like what??? idk what kind of magic this is but im not questioning it lol
I have cancelled this program several…
I have cancelled this program several times on line and I keep getting billed for it. What do I have to do to have it cancelled and get my money returned?
DON’T DO IT!!!This company is deceitful in how they…
This company is deceitful in how they advertise and operate. I made what I thought was a one-time purchase of $29.95A$. Within days they had taken two more payments of over $70 each and in the next month another $75. I am on a pension and would never intentionally agree to such an arrangement. I reached out via online chat with Ai because that seems the only way to contact them and after a week I have had no response. To say I’m angry is an understatement.
RIP OFF.
They could improve by cancelling my subscription when instructed to. Also refunding money taken after a cancellation.
helping with dog aggression on walks
okay so this is kinda weird to write a review about dog sounds but here we are lol. My pit mix Rocky has always been aggressive with other dogs on walks and its been a nightmare. like I would have to cross the street every time I saw another dog coming. started using this about a month ago, playing it in the morning before our walk. He's not perfect but he's SO much better. We can actually walk past other dogs now without him losing his mind. Still working on it but this has helped more than the 3 different trainers we hired. idk how it works but something is definitely different with him
0 stars
0 stars. This company is a scam, ad on Facebook. You buy the 7-day reset and then in payment page, it asks if you want to upgrade to ultimate access, one time charge. No terms and conditions included at this step. You assume it is one-time charge since that is what it says. Nope, It is a charge every month until you notice the monthly charges and cancel. Who would spend $49 a month for music when family Spotify account less than $20. There are terms and conditions on their website, so it covers them when you file a claim with your credit card.
Puppy finally sleeping through the night!!
My puppy sleeps through the night now!!! She's only 4 months old and was waking up crying every 2 hours. I play the calming one before bed and she's out. LIFESAVER
Skeptical at first but it's actually helping
So I have to say I was one of those people who thought this was going to be complete BS when my daughter sent me the link. I mean, playing sounds for your dog? Come on. But my chocolate lab Hershey has had separation anxiety since we got him as a puppy (he's 3 now) and we have literally tried EVERYTHING. Trainers, medications that made him a zombie, those thunder shirts, you name it. Nothing worked for more than a few days. My wife was at her wits end because Hershey would tear up the house every time we left. Anyway, I figured what the hell, it's cheaper than another useless trainer. Started playing it when we leave and honestly? It's working. Not overnight, took maybe 4 or 5 days before we noticed anything, but now he just goes to his bed when we leave. Came home yesterday and the house was exactly how we left it. First time in THREE YEARS. I still don't totally understand how it works but I don't really care at this point. If it keeps working I'll be a customer for life. Only giving 4 stars because I wish there was a longer free trial to test it out first, but overall very happy with the results so far.
This is a fraud and spam company
This is a fraud and spam company. This company charged me $19 7 day trial which is what I agreed to and then charged me $78.
At no time did I authorise the second payment? I’m just concerned now that they will continue to charge my account. Be very careful with this company.
I agreed to first charge of $19.00 but…
I agreed to first charge of $19.00 but immediately they charged my account for $49.00 that I did not give approval. The original offer was 7 days of music and did not say anything about the extra charge. Now when I call the number listed a recording says to go to their email, which I did and got nothing. Their advertisement said if I don't like it my money would be returned to my account. I talked to a person the day I was charged and asked for my money back. She said it would take 2 to 3 business days to show up. This was on October 6, 2025 and now on October 20th it still hasn't shown up. I tried calling and emailing to no avail. They had no right to be taking the extra money out of my account without permission. I
understood that $19.00 was all that would be taken out. I want the followers of your apps to know to not get involved with this company. After I realized they had taken more out than approved, I decided to check the Better Business Bureau and they said they had complaints of other people having the extra $49.00 taken out of their accounts also. I just want my money back in my account soon.
Dishonest practices and POOR CUSTOMER SERVICE
Dishonest and POOR CUSTOMER SERVICE. My account shows no subscription is active and yet my credit card was charged anyway. When contacted they stated their subscription terms are clear and accessible. This is not true. A screenshot of my account shows that I have no subscription. They refuse to work with me to fix the problem.
Not an honest company to work with and the service is mediocre at best…it did not help my dog and is not worth the investment,
Spend your money elsewhere,
WAGNIFIC IS A FRAUD
Wagnific has fraudulently withdrawn over $140 from my account. I made a purchase in July 2025 and then in September and October 2025 they withdrew money from my account for "purchases" that I did not make.
DO NOT PURCHASE FROM THEM OR YOU COULD BE SCAMMED OUT OF MONEY TOO
SCAMMERS
THIS COMPANY IS NOTHING BUT SCAMMERS WHO WILL CONTINUE CHARGING YOU EVEN AFTER THEY ADVISE IT IS A ONE TIME PAYMENT. I HAVE HAD TO REACH OUT NUMEROUS TIMES TO GET THE CHARGES REVERSED. DO NOT USE, DO NOT TRUST!!
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