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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the ease and efficiency of the WeightCare system, highlighting its effectiveness in achieving weight loss goals. Many consumers have reported significant weight loss, praising the appetite suppression and overall positive impact on their health. The straightforward questionnaires and the convenience of managing their weight journey from home have also been well-received. Consumers consistently commend the helpful and knowledgeable customer service team, noting their prompt responses and ability to resolve issues quickly. The speed and security of medication delivery are also frequently mentioned as positive aspects of the service. People express satisfaction with the program's ability to provide them with the tools and support needed to regain confidence and take charge of their health.

Based on these reviews

Rated 4 out of 5 stars

It's a pretty easy system but the human element is always missing when there's no face to face contact or even a video call. It feels more like shopping for shoes but needing permission from someone t... See more

Rated 5 out of 5 stars

Easy and effective! I lost over 30 pounds in about 5 months last jan-may. I recently restarted this Jan just to help with my appetite a bit. It really works! Weightcare has great customer service, I'v... See more

Rated 4 out of 5 stars

I have struggled with losing weight my entire life. Then came menopause and trying to maintain is a HUGE CHALLENGE. I decided to try Semaglutide and had some success with weight loss. I decided to swi... See more

Rated 5 out of 5 stars

I have tried everything over the years and would lose then gain and the roller coaster was exhausting! When this medication became available, it was so exciting. But then finding a company that wouldn... See more

Rated 5 out of 5 stars

After being diagnosed with PCOS over three years ago, I felt like my weight was out of control no matter what I did to manage it. After being repeatedly denied by insurance for Wegovey, I signed up fo... See more

Rated 4 out of 5 stars

So far I’m very satisfied with Weight Care. The medication works I’ve lost weight with just some waves of nausea at the beginning of taking the medicine. The medication comes quickly Fedex overnight.... See more

Rated 4 out of 5 stars

Weight care’s process is simple to determine eligibility and connect with a doctor. Their shipping is fast and their response time to questions is also quick. I struggle with nausea and other GI side... See more

Company replied

Rated 4 out of 5 stars

Mostly all good. They use a reputable pharmacy, so the medicine is good quality. Customer service is ok, if not a little slow. Occasionally connecting with the doctor for the refill is slower than... See more

Company replied

Rated 4 out of 5 stars

The first representative (Robert) made all kinds of promises then disappeared. Sounded like he was reading a script. Not genuine at all. I complained and they listened back to the tapes and honored hi... See more

Company replied

Rated 4 out of 5 stars

I’ve been steadily losing weight since I started in late May if 2024, down 40 pounds. Some issues in the beginning because I had trouble eating anything which zapped my energy but it didn’t last long.... See more

Company replied

Rated 5 out of 5 stars

So happy with my weight loss journey. Love that my medication is shipped to my door, unfortunately the in-state pharmacy takes 5-7 business days once they verify they received my order. Frustrating w... See more

Company replied

Rated 5 out of 5 stars

Weightcare has worked great for me.. I have been very happy with weightcare, only complaint is them charging me before my medication even ships, but other than that I haven't had any issues and cus... See more

Rated 3 out of 5 stars

After 3-4 months higher dosage is now working. Not thrilled with being charged weeks before being sent Dr. Questionnaire and medication. Now medication is unavailable and I was charged almost a month... See more

Company replied

Rated 4 out of 5 stars

This service is easy to use and fairly inexpensive compared to many of the other services. The questionnaires are pretty straightforward. The website isn't very user friendly though and could give mor... See more

Company replied

Rated 4 out of 5 stars

Have had a very positive experience finally being able to lose weight with Tirzepatide and Semaglutide. It is an actual company and not something fake. I will say however, that as of late the company... See more

Rated 5 out of 5 stars

I've been on the WeightCare program for a little over a year now, and I'm so pleased with the results—I've lost 18 pounds and feel better than I have in years! The process has been manageable, and the... See more

Rated 5 out of 5 stars

My weight journey has been made easy by the ease of weighing in and providing a medical update online, receiving help if needed from the doctor all without ever leaving my home! I have lost over 35 p... See more

Rated 5 out of 5 stars

I love this company! The whole process has been SO easy. They ship fast, their customer service is helpful and knowledgeable, their Doctors respond quickly, and the best part is that the price remains... See more

Rated 5 out of 5 stars

I started weight care through a groupon purchase- found all information I was looking for concerning GLP1 medications decided semuglaide was my best choice. Over a period of 12 mo.I a 71 yr.old female... See more

Rated 5 out of 5 stars

I have been with this company since September 2024 and have had such an easy and efficient time with them. The orders are processed quickly, the response time from the doctors is not long, the entire... See more

Rated 4 out of 5 stars

Overall product is great. It has assisted in my weight loss goals. Dealing with weight care has been okay. There is little communication and the interactions could be more personal. There are sometime... See more

Rated 4 out of 5 stars

This product has been fabulous! It 100% works, it curbs your appetite perfectly. I’ve always worked out, so that part was never an issue. I’ve always had a good diet because I believe everything in... See more

Company replied

Rated 5 out of 5 stars

I couldn't be happier! I've tried everything including weight loss surgery, this has been painless and almost easy. 60 pounds lost so far! As far as WeightCare, their support is extremely responsiv... See more

Rated 5 out of 5 stars

I joined WeightCare almost 1 year ago. The membership services are the best I have found in the industry. My prescription arrives on time each month, securely packaged. The continuity of care and supp... See more

Rated 5 out of 5 stars

I saw someone complain about the “human element” missing but I love that I can do this online. The company has a quick turnaround time & the medicine works. I lost about 30 lbs in 3 months. I stopped... See more

Rated 4 out of 5 stars

This is the first online company that I saw rapid results with. However, shipping can be delayed where you can go a week without a shot. It is also difficult to make plans around because you never kno... See more

Rated 4 out of 5 stars

The medication itself works!. I'm glad that they also offer the "lite" version which I am on now. No complaints with their services. My only wish is for them NOT to charge automatically instead to W... See more

Company replied

Rated 5 out of 5 stars

WeightCare has seriously changed my life. It has helped me get past a plateau that has left me feeling so defeated, and to top it off, it's affordable! I recommend WeightCare to everyone I know who i... See more

Rated 4 out of 5 stars

The program has worked really well for me. I have lost over 60 lbs in about 12 months. My sleep apnea has gone from severe to moderate. The appetite suppression really helped me to control my eating a... See more

Company replied

Rated 5 out of 5 stars

This could not be an easier and more efficient way for you to achieve your goals! I joined and each question and reservation I had was addressed thoroughly with the doctor. The medicine arrived quickl... See more

Rated 5 out of 5 stars

First I want to say this is life changing. I gain back my confidence and feel more energized overall I feel good again. I started my process in January I already lost 20 pounds, my clothes are fitting... See more

Rated 5 out of 5 stars

Weightcare isn't the cheapest, they also are the most expensive. But their program and customer service are worth every penny. I have been using their service for over a year now and I've lost well ov... See more

Rated 5 out of 5 stars

Weight care has been easy and simply from the beginning of my weight loss journey! The whole team responds quickly and efficiently. I can reach out to anyone and receive feedback that day. Medicine ar... See more

Rated 5 out of 5 stars

My experience with WeightCare has been great. I was incredibly nervous to try weight loss medication and they made it really easy for me to navigate and were available for any questions. Their custo... See more

Rated 4 out of 5 stars

I have had a great experience with the company. Only rating the 4 stars because semiglutide is expensive thankfully we get this discount. I had 20lbs to lose and it's taken me six months however; I ha... See more

Rated 5 out of 5 stars

I've been using WeightCare for almost a year and I have lost 43 lbs! I've been trying to lose this baby weights for several years and this is the only thing that has worked (I frequent the gym and eat... See more

Rated 4 out of 5 stars

This program has been very helpful for me. I was on semiglutide for several months but as previous weight gain was more concentrated on my midsection. Very happy with the results and the support tha... See more

Rated 5 out of 5 stars

I have been using Weightcare for my tirzepitide injections for the past 8 months. My medication has been on time each month, and I always have access to my doctor if needed. I am an RN so of course I... See more

Rated 5 out of 5 stars

Weightcare has made losing and then maintaining my ideal weight easier than I could have imagined! Not only am I at my ideal weight but now when I go to the doctor's office, they are amazed at how gre... See more

Rated 1 out of 5 stars

I just signed up with weightcare and I couldn't even tell you how good the medication is because I'm still waiting for it to be shipped. It's been 2 weeks since the "doctor" approved my medication and... See more

Company replied

Rated 5 out of 5 stars

I've been using using Semaglutide through WeightCare, and my experience has been fantastic! The process was smooth and the support from the WeightCare team was exceptional. I've noticed significant im... See more

Rated 5 out of 5 stars

Weightcare has made losing weight so easy. After signing up I was able to talk to my doctor whenever I needed and always got a fast reply. The monthly check ins are so easy and never take long. I appr... See more

Rated 5 out of 5 stars

I’ve been using BioBoost injections for a few months now, and I’m already seeing fantastic results! The energy boost is incredible—I no longer feel sluggish in the afternoons, and my overall sta... See more

Rated 5 out of 5 stars

I’ve been using WeightCare for about 5 months and down about 30lbs. Used the online process to sign up and it was seamless. Only once there was a mix up with my shipment, but customer service had meds... See more


Company details

  1. Weight Loss Service

Written by the company

Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

659 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

This my second time being on…

This my second time being on Weightcare, the first time I lose weight. This second time I’m gaining weight. I will canceling my service. The formula has changed!!! 😔

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Weight are the way to go because the…

Weight are the way to go because the friendly staff and how quickly they set you up with the doctor and of course it only takes maybe 5 to 7 day to get you medicine. I've lost a total of 50 pound still need to lose fifty more.


Thanks Jessica from new orleans but living in Buffalo NY

26 October 2024
Unprompted review
WeightCare logo

Reply from WeightCare

That’s amazing progress, 50 pounds down is incredible! We’re so proud of you and cheering you on for the next 50!

Rated 5 out of 5 stars

My experience with WeightCare has been…

My experience with WeightCare has been positive. The customer service is very responsive and quick and the product works.

24 October 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Thanks so much for sharing! We’re so glad you’re seeing great results and happy with our support team!

Rated 2 out of 5 stars

I started with Weightcare in January 20…

I started with Weightcare in January 20 25 and I renew my subscription paying the 1350 for the three months coverage 3times. This last prescriptionI had which was from August to October. The product came from Texas and it did nothing. I actually gain weight with this formula. It didn’t help curb my appetite and my weight remain the same for the three months that I have been on the product. I called I feel like I was taking advantage of and no one from the company ever try to help me which is very frustrating. And then try to get on their Weightcare one app that was a nightmare from hell and again nobody helps but I did pay my 1350. I feel they owe me that back or a portion of it.

9 August 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Hi Mary Ann! We’re so sorry to hear about your experience. We’ve escalated this and someone will be reaching out to you. We truly appreciate you taking the time to share this with us.

Rated 5 out of 5 stars

WeightCare has Been Such An Amazing Tool!

WeightCare has been such an amazing tool along my nutrition and fitness journey. While I was already locking into changes with my nutrition and physical acitivity, the support from WeightCare has truly propelled my results. Andrew, my Member Success Advocate, has also been such a light on this journey. Our monthly calls have been super encouraging, and he has been so supportive of me and my journey. I'm excited to continue with WeightCare and to continue to take advantage of some of the other resources like their nutritional support.

15 September 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Thanks so much for sharing this! We’re thrilled to hear WeightCare has been such a helpful part of your journey. We’ll be sure to pass your kind words along to Andrew, he’ll love hearing this. Keep up the amazing work, we’re so excited to see where your journey takes you!

Rated 5 out of 5 stars

Convenient weight loss journey

So happy with my weight loss journey. Love that my medication is shipped to my door, unfortunately the in-state pharmacy takes 5-7 business days once they verify they received my order. Frustrating when your cold ice pack for your medication is completely thawed out by the time it’s delivered!

15 July 2025
Unprompted review
WeightCare logo

Reply from WeightCare

We’re so glad to hear you’re happy with your results. We understand how frustrating shipping delays can be, especially when your ice pack is thawed on arrival. Please email us at [email protected] so we can review your orders and work with the pharmacy to improve your delivery experience.

Rated 5 out of 5 stars

lost 75% of weight goal in 16 weeks!

I was able to lose 75% of the weight I wanted to lose. I was very pleased with the results. I went from 202 to 177 in 16 weeks.

13 June 2025
Unprompted review
WeightCare logo

Reply from WeightCare

That’s such amazing progress! Keep up the incredible work.

Rated 1 out of 5 stars

I had high hopes for this company

I had high hopes for this company. Yes I received the medication and yes I’ve been losing weight. They claim you can talk to the doctor monthly for check ins, but when you try to communicate with them, they transfer your messages to customer service NOT the doctor they claim you get to work with. Not to mention the first doctor I had with them was a complete joke, they got me with a different one and she was better, but holy shit how hard is it to talk to them? They want another $800 for me to speak to the doctor, when I didn’t even get my monthly check ins the first 3 months! This is medication and needs supervision while taking it. Why offer something if you’re not gunna actually provide it? I would find somewhere else that cares about your wellbeing, not just cash. Unless you only want medication and no guidance whatsoever then this is the perfect place to get it.

4 April 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Hi Erica,

Thank you for sharing your experience with us. We’re glad to hear you’ve been seeing results with your medication, but we’re truly sorry that your expectations for ongoing medical support weren’t met. Our goal is to provide both effective treatment and attentive care, and it’s clear we fell short for you.

I do want to clarify that doctor visits and monthly check-ins are included in the program cost — there’s no additional $800 fee to speak with your prescribing doctor. I’d like to review your account to understand why your messages weren’t connected directly to your doctor and why those check-ins didn’t happen as promised. Supervision and guidance while on this medication are extremely important, and you should feel supported throughout your treatment.

If you’re open to it, please reach out to us at [email protected] with your details so we can investigate and ensure you get the care you signed up for.

Rated 5 out of 5 stars

Worth it!

Its been easy to communicate, ask questions and get answers from the team. Worth it!

24 June 2025
Unprompted review
WeightCare logo

Reply from WeightCare

We love hearing this! So glad you’ve had a smooth experience and felt supported along the way. Thanks for being part of the WeightCare journey!

Rated 3 out of 5 stars

I have been on weighcare for a year…

I have been on weighcare for a year now. My biggest issue is their website. When I go to try and send a message to my doctor I have to call them instead. My last shipment was very late and I was completely out of the medication. When I took it after being off for a month I was very nauseous.

19 April 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Thank you so much for sharing your experience, and for being with WeightCare for a year. We’re really sorry to hear about the trouble you’ve had with the website and the delay in your last shipment. You should always have easy access to your care team, and it’s frustrating when tech issues get in the way.

We also understand how tough it can be to restart medication after a break, especially with side effects like nausea. If you haven’t already, our team would love to support you through this, whether that’s improving access to your provider or helping you ease back into your routine. You can always reach us at [email protected]. We appreciate you being part of this journey with us and truly want to make it better.

Rated 4 out of 5 stars

Weightloss

I started out at 191 lb. I am 152 now. The first month was the best because I lost 12 lb. I've been slowly taking it off since then. It helps to curb my appetite, so I can lose weight. I'm glad I started this journey.

27 February 2025
Unprompted review
WeightCare logo

Reply from WeightCare

That’s amazing progress, nearly 40 pounds down! It’s so inspiring to hear how the first month gave you that big boost, and how you’ve been steadily and consistently moving forward since then. Curbing your appetite can make such a difference, and it’s clear your commitment is paying off. So glad you started this journey too! You've come so far.

Rated 4 out of 5 stars

Low maintenance, easy to use

This service is easy to use and fairly inexpensive compared to many of the other services. The questionnaires are pretty straightforward. The website isn't very user friendly though and could give more information on the options, like the GLP-1 lite plan which they only offer when you consider cancelling. The communication also leaves more to be desired, like when your medication supplier changes so your delivery takes longer. The doctor also has a very generic response and doesn't seem to read the comments. Overall though, if you can manage yourself and don't want to have to do a video call, it's great.

11 June 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Thanks so much for your thoughtful feedback. We're glad to hear you’ve found the service easy to use and affordable, those are two things we really strive for. That said, we completely understand your concerns about the website, communication, and provider experience.

We’re actively working to improve the online platform and make plan options like GLP-1 Lite more transparent. We also hear you on the need for better updates when there are pharmacy changes or delays, we know that kind of info is important, and we’re committed to being more proactive.

Your input helps us do better, and we’re grateful you took the time to share it.

Rated 2 out of 5 stars

They switched Pharmacies to make more$$.

I've been with Weightcare for nearly a year. They've been great until about 4 mos ago, when they switched Pharmacies.
The original pharmacy was out of Hollywood FL. I used to get the meds shipped overnight or 2-day and packed with large ice packs and always got the meds still very cold, preserving the medications useful life.

Now there is no ice or even cool packs. I paid $499 for this latest shipment, inspiring this post, on June2. It was sent out from Houston on Thursday, June 5, and I just received it 4 days later on June 9. No packing of any kind. The meds were warm to the touch. No surprise since it was 95 in Houston and 100 at my home.

They've said meds are good for 21 days after they warm up. Well, based on that my last dose will be ineffective/expired.

I gave 2 stars because they had been great. Sadly, not any more. Im done.

I've lost confidence in these guys. Switching.

9 June 2025
Unprompted review
WeightCare logo

Reply from WeightCare

We’re so sorry to hear about your recent experience, and we truly appreciate you taking the time to share such detailed feedback. It means a lot to us that you’ve been with WeightCare for nearly a year, and we’re incredibly disappointed to hear that the trust we built with you has been shaken.

The decision to switch pharmacy partners was made to improve fulfillment speed and long-term supply consistency, but we know the transition hasn’t felt like an upgrade for everyone. Shipping delays and packaging concerns, especially in extreme temperatures, are serious issues, and we completely understand why receiving warm medication would feel unacceptable. While clinical guidance does state that the medication remains effective for up to 21–28 days at room temperature, we hear you: the experience of receiving something that doesn’t feel properly handled can be really upsetting.

You deserved better confidence in your shipment. We’re actively working on improvements to packaging, pharmacy response times, and transparency to help rebuild the trust that’s been lost. We’re truly sorry to see you go, but we wish you nothing but the best on your journey and hope you find the support you need.

Rated 3 out of 5 stars

Up until recently

Up until recently, I had now issues but April they only sent me half the amount they promised it took two weeks to get it corrected. Then for May I was Charged on May 3 for the order and as of June 5 I have not received delivery or even shipping notification. This is distressing

5 June 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Thank you for taking the time to share this, and we’re so sorry for the stress and frustration this has caused. It’s completely understandable to feel upset, especially after being with us without issues until recently.

Delays like this, especially when you’ve already had to deal with a partial shipment, are not the experience we want for any of our members. We know how important timely delivery is, and we’re actively working to resolve fulfillment delays and improve communication across the board.

If you haven’t heard from our team yet, please reach out to [email protected] so we can look into your order directly. We really appreciate your patience and hope to get this resolved as quickly as possible.

Rated 1 out of 5 stars

Be careful

I’ve been doing the auto renewal 3 month plan for about a year no issues. My last refill was approved on 5/6/2025 and that cost me $750. It’s currently 5/30/2025 and I have no medication, missed 3 doses, I leave town for two weeks in 2 days so I will miss a total of 5 doses. After sending one email a week with their standard bot response I finally got a real response on 5/26 saying they’d look into it. Never heard back so today 5/30 I called the number on their site. When I finally get someone, they tell me they just can’t get ahold of the pharmacy. WHAT!? Reading these reviews this is clearly a company wide issue and the company’s comments about a shortage is bullshit. My doctor said there’s no shortage at this time and it would take months for us to see one from the trade standpoint. My co worker has no issue getting hers from another company. I liked Weightcare, but the decline was abrupt and now me and what looks like hundreds are left to dispute it with the bank and find a new provider.

30 May 2025
Unprompted review
WeightCare logo

Reply from WeightCare

We truly hear your frustration and are so sorry for the experience you've had. This definitely isn’t the level of service we aim to provide, and we understand how upsetting it is to miss doses, especially after being a long-time member. While supply and fulfillment challenges have been affecting the entire industry, we understand how frustrating delays and gaps in communication can be and truly appreciate your patience. Thank you for sharing your feedback. We’re working hard to improve, and we genuinely hope to earn back your trust. please reach out to [email protected] and our support team will prioritize your case.

Rated 1 out of 5 stars

Paid for product, but never received it

Service used to be good at Weightcare, but everything has changed in May 2025. I paid for my order on 5/4/25, and it usually sent out by FedEx within a week. It’s now the end of the month, and nothing has been received. When requesting status, they send the same canned message, that it will be sent by the end of the week, but nothing has ever been sent. Extremely disappointed, and now I just want my money back. I’d request using another company, and to stay away from Weightcare.

29 May 2025
Unprompted review
WeightCare logo

Reply from WeightCare

Hi there, thank you for reaching out. I completely understand your frustration, especially when things were running more smoothly in the past. You’re right that May brought unexpected delays across the industry.
For help with your specific order, please reach out to [email protected] and our support team will prioritize your case. Whether you’d prefer an update or a refund, they’ll work with you directly to make it right.

We really appreciate your patience and are committed to improving your experience.

Rated 5 out of 5 stars

The perfect companion to hit your goals~

This could not be an easier and more efficient way for you to achieve your goals! I joined and each question and reservation I had was addressed thoroughly with the doctor. The medicine arrived quickly to my doorstep along with everything needed for administration! So happy to have found them, wouldn't change a thing and wouldn't change companies lol!

1 October 2024
Unprompted review

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