I like the customer support
I like the customer support. Day or night you don`t have to wait long They always respond and help the only thing I don`t like is that you have to wait about an hour to withdraw money.
12 February 2026
Unprompted review
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Company details
Written by the company
Moonwin app offers what discerning players seek – an authentic gaming experience at this real casino with atmosphere rivaling physical establishments. This moonwin platform, considered one of the best casino sites by user reviews, distinguishes itself with impressive live casino games, while the moonwin casino no deposit bonus gives newcomers a risk-free introduction to what makes moonwin stand out. The selection of games including diverse slots and table games hosted by professional dealers creates immersive gaming experiences at moonwin app that captures the electric atmosphere of a casino floor. Getting these welcome bonus offers couldn't be simpler – just sign up at moonwin casino, verify your account, and play at moonwin casino immediately! The moonwin casino review highlights the platform's commitment to fair gaming with convenient deposit and withdrawal options through multiple payment method choices. Tech-savvy players appreciate the moonwin app for easy casino access, delivering smooth gameplay, easy withdrawal & live chat or at support@moonwin.com assistance. Moonwin offers a robust loyalty program rewarding regular players with exclusive bonuses. From the generous first deposit bonus to everything moonwin has to offer including traditional games to innovative live casino section, this review confirms that real money gaming experience and bonus offers exceed expectations. We're glad to hear that moonwin is the best online destination for a great casino experience. What sets this casino brand apart isn't just bonuses or variety of games at moonwin – it's reliable payment methods, responsive staff, and the loyalty program benefits that keep players returning. The thrill of playing with real dealers makes moonwin a favorite app of casino for discerning players.
Contact info
3.4
Average
10 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Well
Well, I'm new to the platform, but I was surprised by the selection of games. The number of games is simply beyond belief. I had some difficulties registering on the platform the verification process took a long time.
11 February 2026
Unprompted review
Verification took longer than expected
I don’t know, I went through verification for 3 days, my smartphone just didn’t want to take pictures of documents properly
1 January 2026
Unprompted review
Reply from MoonWin App
Thanks for sending in your Moonwin App review!
We're sorry to hear that the verification process took longer than you thought it would. Sometimes, the quality of the images or the device can make document verification harder, but we always try to make it as easy as possible. Please get in touch with our support team through live chat or email so we can help you and finish the process without any more trouble.
As an addicated gambler which lose…
As an addicated gambler which lose control of himself and lose money plenty times , this casino is the worst the customer service is bad and they won’t close the account . They ask to many things when clearly i stated to self exclude myself this is breaking the law ! So please close the account alex23ciocan@ icloud.com !! Otherwise will fill up a complain regarding this !
24 December 2025
Unprompted review
Reply from MoonWin App
Thanks for writing a Moonwin App review!
We really care about responsible gaming and self-exclusion requests, and we're very sorry to hear this. Please email us at info@moonwinapp.com so that our team can quickly look into your case, help you close your account, and make sure that everything is done correctly and in accordance with the rules. We care about your health and want to make sure this is done right.
How is that even legal?
Deposited fifty bucks, hit nothing. Ten slots, hundreds of spins, not even a tease — how is that even legal? — absolute vampire site, sucks you dry and smiles.
31 July 2025
Unprompted review
Reply from MoonWin App
Thanks for writing a Moonwin App review!
We know how annoying it can be to play a game and not get the results you were hoping for. Slot games use certified random systems, so the results can be very different. If you're worried about your gaming experience or certain slots, you can talk to our support team through live chat or email.
Verified
No issues with payments
Playing at this online casino has been a smooth experience. The live casino section is very engaging, and I love the range of slots. No issues with payments, and customer service is top-notch.
13 June 2025
Reply from MoonWin App
Thanks for writing a Moonwin App review!
We're happy to hear that your gaming experience has been good and that you haven't had any problems with payments. It's great to hear that you like the live casino and the variety of slots, and that our customer service was up to par. We look forward to continuing to offer a fun and safe online casino experience.
Verified
Top-tier live casino, quick withdrawals, and 24/7 support
I’ve tried several online casinos, but this one stands out. The live casino section is really fun, and there’s always something new to try. Deposits and withdrawals are processed fast, and the support team is always there to help.
13 June 2025
Reply from MoonWin App
Thanks for writing a Moonwin App review!
We're glad to hear that Moonwin casino stands out for you because it has a great live casino, fast withdrawals, and support around the clock. Our team works hard to make sure that deposits and withdrawals are processed quickly and that you have a new gaming experience every day. Thank you for picking us.
Verified
This online casino has been a real treat.
This online casino has been a real treat. I enjoy the slots, and the live casino games are a lot of fun. I’ve had no issues with deposits or withdrawals. The support team is also very quick to help when needed.
13 June 2025
Reply from MoonWin App
Thanks for writing a Moonwin App review!
We're glad to hear that you've had a great time playing at our online casino. We're happy that you like the slots, live casino games, and easy ways to pay. We appreciate your trust, and our support team is always available to help if you need it.
Verified
Moonwin delivers big: fast payouts, live casino, and top support
Moonwin casino offers a great experience with a wide variety of games. The live casino is immersive, and withdrawals are always quick. I’ve been very impressed with their customer service as well.
13 June 2025
Reply from MoonWin App
Thanks for writing a Moonwin App review!
We're glad to hear that you're enjoying our many games, such as slots and live casino games. It's good to hear that the process of making deposits and withdrawals is easy and that our support team was quick to respond. Thanks for the suggestion. We look forward to making your gaming experience even better.
A lot of funs and pleasure
This casino has a great range of games, including fun slots and live casino games. The support team is quick to respond and the deposit and withdrawal process is ease. Highly recommended for anyone looking for a fun experience
6 May 2025
Unprompted review
Reply from MoonWin App
Thank you for sharing your Moonwin App review!
We’re glad to hear you’re having a lot of fun and enjoying the wide selection of games, including exciting slots and live casino options. It’s great to know the deposit and withdrawal process feels easy and that our support team responds quickly. Thank you for the recommendation, and we look forward to continuing to provide you with an enjoyable gaming experience.
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