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Ordo Reviews 1,593

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high quality and design of the products, highlighting that they are well-made and effective. People find the products offer great value for money, especially the bundles. The products are considered easy to use, and the website is clear and simple to navigate. Consumers also highlight the long battery life of the products. Consumers are happy with how the products improve their oral hygiene. Many find that their teeth feel cleaner after using the products. The delivery service is fast and efficient. The user experience with the products is generally positive, with many reviewers mentioning that they would buy the products again.

Based on these reviews

Rated 4 out of 5 stars

Clear website and simple ordering process. Good comms, fast dispatch and delivery. Great value for money bundle offer with high quality items and nice packaging. Love the simplicity, design a... See more

Rated 4 out of 5 stars

Bought this a couple of weeks ago to replace an Oral B. So far good. Brush seems well made. Teeth feel nice and clean after use. Can't yet comment on life of battery before it needs to be recharged. I... See more

Rated 5 out of 5 stars

My son is diagnosed ASD and his comfort/regulation techniques are numbers, letters and squishmallows. We have some challenges with getting him to brush his teeth. When I saw that ORDO were creating to... See more

Rated 5 out of 5 stars

Best electric toothbrush I've used. At my recent dental appointment my dentist asked if I used an electronic toothbrush, told him I used the full ordo range he was very impressed and so was i because... See more

Rated 1 out of 5 stars

The one star is for the speedy response. After almost 3 months my refund has not been paid despite many emails assuring me it was forthcoming. I'm sorry to say the 60 day refund guarantee didn't work... See more

Rated 5 out of 5 stars

After a bit of price checking I found the same brush £10 cheaper than anywhere else by ordering direct from Ordo. I added some spare heads so delivery was free I ordered Thursday and received them th... See more

Rated 5 out of 5 stars

Been using Ordo for a while now. Received delivery super quick with good customer service. Actual toothbrush I’ve found has been much better than my previous Oral-B which I found degraded much quicker... See more

Rated 3 out of 5 stars

The ordo gear is very reliable and as long battery life. Good which review too. Good price but the materials of construction externally do not wear well. Plastic is prone to marking, needs a tough cle... See more

Rated 3 out of 5 stars

These toothbrush heads are of acceptable quality, but quickly wear out. They used to be stocked in Boots on the High Street, but now seem only to be available online, which is a shame. The most si... See more

Company replied

Rated 5 out of 5 stars

Following a failure of a unit that was a replacement for the one first purchase the response of Ordo's Customer Services was first class! No questions, no unit return just straight forward immediate r... See more

Rated 5 out of 5 stars

Great products, packaging really good own the full sonic toothbrush kit, toothbrush is excellent feels dentist clean. Mouthwash is pleasent to use does leaves mouth feeling clean and fresh. Really li... See more

Rated 5 out of 5 stars

Seems a really good solid and well put together toothbrush. Replaced Colgate ones which kept breaking down after extended use. Hoping these last a long time too! The battery life is impressive so far-... See more

Rated 5 out of 5 stars

Excellent brushes for replacing old Oral B models. The performance is great and leaves the mouth really fresh. Have now added the mouthwash to the collection which is incredibly good. Just replaced t... See more

Rated 5 out of 5 stars

I received my toothbrush and it’s fabulous! It was fully charged and I tried it straight away. It felt like I had a mouthful of angry wasps, in a god way, the speed and sensation was nothing like... See more

Rated 5 out of 5 stars

Good little toothbrush - my son loves it and the fact that it comes with a cute travel head is great too. Convenient for charging via USB C cable so no additional charger is needed. Good sustaina... See more

Rated 1 out of 5 stars

Bought my original toothbrush and spare heads through Amazon. The first heads each one only lasted approx 10 days before bristles spreading outwards. Really disappointed as it was ‘which’ recommend. C... See more

Company replied

Rated 2 out of 5 stars

Or’do’? …. more like…. Or’don’t’! Paid for fast delivery and received, nothing. No reply to polite emails chasing, not a dicky bird. Yet fast at taking my money and asking for a review! Finally... See more

Company replied

Rated 5 out of 5 stars

I have toothbrush and recently bought waterflosser. Really good products, long battery life. We had a small problem with waterflosser leaking, customer service was excellent and replaced the unit so q... See more

Rated 5 out of 5 stars

I bought the Ordo toothbrush three years ago (after having tried two no-name brands that failed after a few months) and it's been fantastic, and is still going strong. So when my second no-name brand... See more

Rated 5 out of 5 stars

I ordered 4 replacement brush heads and received a reply saying that they would be delivered by Amazon. The delivery photo showed that they had been left on the public footpath outside my house rather... See more

Rated 1 out of 5 stars

Terrible service, order never arrived, tracking info disappeared. Several messages to their help centre and no reply for any of my messages. I don't know if I will get my money back. Awful or more li... See more

Company replied

Rated 1 out of 5 stars

Really disappointing servive. Ordered two items and only one arrived. When l contacted customer service about the missing toothbrush they told me it wasnt on the order. Once l sent proof of the order... See more

Company replied

Rated 4 out of 5 stars

Bought Ordo as per best buy recommendation. I love the style and the cleaning options buttons. It’s very gentle, quiet and my teeth feel really smooth. I didn’t give it a 5 * as for some odd reason yo... See more

Rated 3 out of 5 stars

I bought a replacement set of 5 heads.The bristles fell apart on first use in my mouth.I returned the faulty brushheads asking for replacements. One month later and 4 emails,I have had no respons... See more

Rated 3 out of 5 stars

Lovely product, well made and beautifully packed. let down by the inability to purchase matching toothbrush heads on website, or from major outlets like Currys or Boots (not in store or online). I wi... See more

Rated 5 out of 5 stars

I'm so glad I saw the ad on Facebook about Ordo, my teeth have never felt cleaner. Great prices, awesome array of colours for both adults and children. Brilliant array of products available. Q... See more

Rated 5 out of 5 stars

Super bit of kit! I researched before I bought as had only used rotating battery toothbrushes before. Clearly explained instructions. I bought it in Rose Gold so it looks pretty as well as cleans very... See more

Rated 5 out of 5 stars

Outstanding customer service. I received the wrong colour brush heads, I wrote to customer services and within a couple of days the correct ones came no further questions asked. So please I chose Or... See more

Rated 5 out of 5 stars

Brought two of the squishmallow toothbrushes for my daughter they love them and brushing their teeth has became easy as they can’t wait to do it. The haptic feedback is great and the ergonomic feature... See more

Rated 5 out of 5 stars

Great product + easy to order, quick to deliver and absolutely fantastic dental floss. I'm so happy to find it (esp as Oral B discontinued their smooth floss and I've been looking for an alternative).... See more

Company replied

Rated 2 out of 5 stars

Bought an Ordo Hydro Sonic Water Flosser in June 2025; a fault seems to have developed – the unit will not unlock. Contacted Ordo customer service on 02/10/25 and received a reply on 06/10/25 ask... See more

Rated 4 out of 5 stars

I've used this product for 6 months now, purposely avoiding reviewing it before using it for a while. I like everything about it apart from the brush head. The bristles are very soft & easily bend... See more

Rated 1 out of 5 stars

The squishmallow toothbrush head causes a significant amount of mold on the bristles. The company says the toothbrush has to be completely dry before using the brush head but that is impossible for so... See more

Rated 5 out of 5 stars

I'm very pleased to provide a positive review despite having a virtually brand-new unit fail within the first few months. It was purchased while travelling abroad and all I had was the bank receipt bu... See more

Rated 5 out of 5 stars

Excellent experience! Top-notch customer service. Quick response time! Love the Wicked Glinda electric toothbrush, adorable topper and travel case. The color is gorgeous and everything on these items... See more

Rated 1 out of 5 stars

My water flosser started to lose power and had been leaking water all over the place even after thorough emptying. It then died completely. Following very slow communications with an agent... See more

Company replied

Rated 1 out of 5 stars

Extremely poor customer services - zero! I ordered 2x Wanda’s and the Sonic travel brush. Only one of the Wanda’s arrived. I’ve emailed a handful of times with the order number, proof or pu... See more

Rated 5 out of 5 stars

Seriously, I've refused to use electric toothbrushes because I find them overstimulating and janky. I took a chance on Ordo's ultrasonic toothbrush and I'm soooo glad I did, my teeth feel so clean and... See more

Rated 3 out of 5 stars

I’ve had the Ordo Sonic+ toothbrush for 6 months now. First impressions were grea! It has a beautiful, sleek design that looks premium on the bathroom counter. As my first sonic toothbrush, it de... See more

Company replied

Rated 5 out of 5 stars

So far so good love the tooth brushes teeth feel very clean. Everything came packaged nicely. I cannot speak to the longevity but the 12 month warranty I signed up for inspires confidence so 🤞 based... See more


Company details

  1. Dental Clinic

About Ordo

Written by the company

Oral care that works.

We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives.

No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.


Why choose ordo?

We focus on what really matters - effective products, simplicity, and affordability.

Take a look at our core product range:

✳️ Sonic+ Electric Toothbrush

Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.

Ordo Sonic Plus Electric Toothbrush


✳️ Sonic Lite Electric Toothbrush

A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.

Ordo Sonic Lite Electric Toothbrush


✳️ Hydro Sonic Water Flosser

A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.

Ordo Hydro Sonic Water Flosser


✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes

Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.

Ordo Sonic Kids Squishmallows x Ordo Recharge Patty


From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile.

Shop the Ordo range

Smarter care for you and the planet

Written by the company

Less waste, more impact 🌍
We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
Going beyond oral care 🧑🏽‍🤝‍🧑🏽🧑🏽‍🤝‍🧑🏽
We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.

Guarantee & Warranty

We stand by the quality of our products.

60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.

2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.


Contact info

Better oral care starts here

Sonic power, stylish colours, smart design – shop the Ordo range.

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 55% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Pleased with these brushes.

Really great toothbrushes for children. Sturdy, strong and powerful giving a really good clean. A great price and love that they come with a spare head. Only had a few weeks so unsure on battery life but doing well so far.

5 February 2026
Rated 5 out of 5 stars

I brought two of these Toothbrushes

I brought two of these Toothbrushes, unfortunately one of them went faulty. This bit is where things can go really wrong, but this company handled this situation perfectly, communicating was good, it was all done by email and it worked very well and my replacement toothbrush turned up brand new. Excellent service ,well done ORDO . Manu thanks Fil

4 February 2026
Rated 5 out of 5 stars

Great product + easy to order

Great product + easy to order, quick to deliver and absolutely fantastic dental floss. I'm so happy to find it (esp as Oral B discontinued their smooth floss and I've been looking for an alternative).

3 February 2026
Ordo logo

Reply from Ordo

Thank you for the lovely review. We hope you enjoy using Ordo.

Rated 5 out of 5 stars

Excellent Response

Following a failure of a unit that was a replacement for the one first purchase the response of Ordo's Customer Services was first class! No questions, no unit return just straight forward immediate replacement, even over a weekend. Well done!

3 February 2026
Rated 1 out of 5 stars

Guarantee isn't worth the paper it's written on.

The one star is for the speedy response. After almost 3 months my refund has not been paid despite many emails assuring me it was forthcoming. I'm sorry to say the 60 day refund guarantee didn't work for me. To add insult to injury I paid over £4 to return it.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Best electric toothbrush I've used

Best electric toothbrush I've used. At my recent dental appointment my dentist asked if I used an electronic toothbrush, told him I used the full ordo range he was very impressed and so was i because not even a scale and polish needed.

5 January 2026
Rated 1 out of 5 stars

Did not recieve

Didnt even recieve it was left on door step on picture awaiting replacement!

30 January 2026
Ordo logo

Reply from Ordo

Hi Lisa,

We are very sorry that DHL left your parcel and it has now been taken. I can see we have issued you a new order.

Thankyou,

Ordo

Rated 4 out of 5 stars

Nice clean

Bought this a couple of weeks ago to replace an Oral B. So far good. Brush seems well made. Teeth feel nice and clean after use. Can't yet comment on life of battery before it needs to be recharged. It is nice and quiet. 30 sec time intervals don't quite seem long enough for each quadrant of the mouth, but it is simple to repeat cleaning cycle. Toothbrush creates a lot of fine spray which covers the basin, bathroom mirror and surrounding areas.

30 January 2026
Rated 3 out of 5 stars

Bought loads of these

The ordo gear is very reliable and as long battery life. Good which review too. Good price but the materials of construction externally do not wear well. Plastic is prone to marking, needs a tough clear outer protection layer.

27 January 2026
Rated 2 out of 5 stars

Disappointing

I had 2 ordo water flossers. The first one leaked everywhere in the first week. I returned it and it was refunded. The second was a present. It lasted 3 months. Then it stopped. It showed all its lights, it turned itself on in the middle of the night without warning, shooting water everywhere. Lots of times it was impossible to turn off again. Now it sits forlornly on the bathroom shelf, all lights ablazing and stinking of stale water, despite my cleaning it thoroughly and often with denture tablets. I would have returned it but I'm about to dump it because I do not have a receipt and I did not want to ask my friend for one. I relied on media and on these reviews and I was disappointed. An expensive mistake which I won't be making again.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful and arrived on time with no fuss.works well and leaves you feeling dentist clean

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Replacement

Ordo replaced a water flosser after it stopped working without any quibble.
Customer service was excellent and very efficient

23 January 2026

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