PostNord Sverige AB Reviews 71,402

POSTNORD failed to deliver and blames the customer for not being at home. Confusing and changing information about where the parcel will be delivered after that. I give two stars because not every del... See more

From Denmark to Slovakia came in 4 days which is pretty decent time. But once in country of reciver it such pain to get more info about package place. They just told its going to be transferred to som... See more

Lately when ordering online it has become default that postnord and other delivery companies let you know that they have received information about your shipment - yet when tracking, the parcel does n... See more

I got a little worried about a package sent overseas with PostNord, so contacted their customer service. After a few seconds checking from their side, could give me an update, a recommendation as far... See more

We really like PostNord, they deliver when they should and are always nice and polite.

1. Package arrives to Sweden on a Thursday 2. On Friday I get the option to book a delivery to a package box, fine. I book it for Monday. 3. On Monday, the delivery is expected "today". It's now t... See more

Awful customer support experience. I can see the status of my shipment in the app but having received no updates in over 4 days I've opened a support ticket. They asked for my full name, p... See more

Okay, if you chose pick up point, if you want your parcel home chose ANY OTHER company, iv never managed to have them delivered home. Pretty sure they dont bother too and just drop the packages to age... See more

The absolute worst delivery service. Postnord claims that the “delivery is not possible.” They did not attempt to contact me whatsoever (and I was also home all day). Customer service was also helples... See more

This is probably the 5th time in a row that a delivery with Postnord is delayed. Information about what's going on is very poor compared to pretty much all other services such as DHL, Fedex, DBSchen... See more

9th Jan PostNord receive my item, 12th Jan PostNord informs me item will arrive 13th January between 17:00 and 22:00 ...its now the 16th January no parcel showed up . App still claims will be delivere... See more

1) Postnord miss to scan the package upon arrival in the country / or miss to assign the swedish tracking 2) Postnord customer service does not take responsibility to help the customer out or eve... See more

How this joke company manages to exist is beyond me. They lose packages left and right, fail deliveries, claim they tried to deliver a package while just driving past your home. Any company that uses... See more

The parcel from overseas was sent back without ANY attempts on trying to notify me. When I later inputted the parcel’s tracking ID in the PostNord app, it shows history of it being scanned at the sor... See more

PostNord never delivers home-delivery shipments on time. They also never stick to the updated delivery dates. I have been staying at home for two days waiting, and the package still hasn’t been deli... See more

Customer service is useful only in order to lose the patience. Their bot doesn't understand the questions, so can't give a solution. Have to watch the app in order to know if parcel arrived, because d... See more

So slow delivery, delayed in the last minute without any reason, contacting support services soo rude and dont give information about why the delayed the delivery… How it can take 3days just for 10k... See more

I send a parcel from cologne to Viborg (it's a 8h drive). The German postal service delivered the package to a place 1h Drive from Viborg within one day. Since then It has taken Post Nord 4 Business D... See more

They claimed they couldn't find my entrance and didn't even call. Now my parcel is stuck at a collection point that's miles away. Their app is fancy, but the actual delivery service is consistently fa... See more

PostNord has repeatedly been unreliable in delivering packages. They also seem to make blatnat falsehoods (we tried to deliver the package but could not, even though I was home all day). Other times t... See more

I sent a package I sold through Vinted the person said they have not received the item he sent me pics the box didn’t looked like it was taped all over. So basically my jeans could have dropped so... See more

Terrible delivery. I had to use PostNord 3 times and all of them were painful experiences. Delayed delivery, no update, poor customer service, and even the chat option in the app doesn't work. If anyo... See more

OMG, I don't even know how to describe this company. Always late, changing place of deliveries, changing delivery time. I had a package for my travel, I chose a delivery time and place in the ap... See more

I wanted to return a package that I ordered which was worth around 60€+shipping costs. My package got lost (or at least I think it got lost?) and when I asked Postnord about it they said it‘s not trac... See more

An extremely unprofessional person answering questions with. "There is nothing we can do". Not taking responsibility and also offering up no support at all.. I rarely wast time writing these thi... See more

I received a paper letter saying I need to go pick up a parcel. The problem is that the pickup deadline has passed by 3 days when I received the letter for the first time. Tried contacting customer su... See more

Can’t collect package because my full first name isn’t on the package. Calling helpdesk didn’t help. A simple routine says no, so human also says no. I’m the only person with the last name Tjepkema in... See more

It isn’t for no reason that PostNord being dog awful is general knowledge. They genuinely do whatever they want without caring, because they cannot be sanctioned. They just don’t deliver your... See more

Postnord is the worst company ever. Everytime I call them I get really badly met. Also when they have been acting wrongly they cannot excuse themselves and meet the poor client well and solve the situ... See more

You guys are the worst! I am never using your service again. You’re making this incredibly difficult. I’ve been trying to reach support and it’s nearly impossible. I waited 45 minutes in the queue o... See more

Package being sent from one distribution center to the next. total 3 times. then it says on the tracking its being sendt back to the first distribution center, and all of a sudden they are returning... See more

Everytime my package end up in Postnord Tullinge for home delivery, they just mark it cannot be delivered without even trying. Im home and I know that no PostNord pass by my house. I chat with the... See more

I sent a parcel with many valuable personal items. PostNord claimed the packaging was “inadequate,” refused to compensate me, and then decided to take the package out of circulation. Worst of all, th... See more

I have used Postnord alot to I trusted them to send my passport internationally. They lost it, put it me on the complaint queue even from customer service you can get false reponse, one said your com... See more

Worthless company ever... it happened 3 times in a row now, I have paid for my parcels to be delivered home, but they're not bothered to do their job... when I called the post nord customer service to... See more

Horrible service, my parcel was not delivered (home delivery), no one contacted me so I was waiting 16-22. They contacted me two days later and asked to set a new delivery date, none of them worked f... See more

I shipped a parcel with the company, they charged me a 100 euros. The box was held due to "dangerous goods" there was nothing dangerous, apart from 2 small batteries, that break their rules. When they... See more

On Nov 21, 2025 Postnord falsely stated they had delivered my package which was due for home delivery. It was not. The claim included a photo which was rust red blank. On Nov 22 I received an sms that... See more

Hello, I'd like to leave a review about Postnord. It's disgusting! My mother sent me a parcel from the village of Sorselle to the city of Boden on September 27, 2025. The parcel was damaged (liquid le... See more

Very bad experience with Postnord. They send me information that yesterday will deliver my things. Yesterday they sent me sms that my deliveries will not be done, no reason provided. Today they sent m... See more