Salt&Lime Reviews 345

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Thank you for reviewing my situation with integrity. Responding quickly and supporting the process so professionally. Salt & Lime, you really have made it possible for my family and I... See more

Company replied

Rated 5 out of 5 stars

Mariah Foy was outstanding within her role made it seamless almost effortless very transparent and informative upfront about everything did all the hard work and I felt little to no stress at all j... See more

Company replied

Rated 5 out of 5 stars

Excellent service, the customer care team worked hard to assist me and even made sure to process my application before the public holidays so I wouldn’t have to wait. Have answered any questions I may... See more

Company replied

Rated 5 out of 5 stars

I was well looked after with my application. Salt & Lime were very open and transparent the whole process through, they had helped me with suggestions and advice to control and consolidate my debt, I... See more

Company replied

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4.7

Excellent

TrustScore 4.5 out of 5

345 reviews

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Rated 5 out of 5 stars

Made it very easy and wonderful to deal…

Made it very easy and wonderful to deal with

22 March 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Peter!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan

Rated 5 out of 5 stars

Very prompt and efficient

Very prompt and efficient. I had a crappy history and they were willing to give me another shot. I'm extremely happy.

18 March 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Daniel!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 4 out of 5 stars

They gave me a chance when I didn’t…

They gave me a chance when I didn’t have the best credit score. Unfortunately the interest rate is very high.

20 February 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Ryan!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it. We are committed to helping you meet your financial goals and to support you in eliminating your debt, helping you get back on track as quickly as possible.

Here's how you can earn discounts with Salt&Lime!

Financial Education Modules. Throughout the duration of your loan, we will send you financial education modules to complete, each modules attracting a 0.25% interest rate decrease. These modules aim to deepen your knowledge of financial products, how to manage your income and expenses, and other key topics.
Salary Split. We offer a 2% interest rate reduction by making your repayments through Salary Split. This means that your repayments can be made via your employer, in line with your current pay cycle. This supports a worry-free repayment schedule and helps you pay your debt off faster with an even further reduced interest rate! To set up Salary Split, simply share the form (attached) with your payroll team and return the completed form to us. Please ensure any blank details are completed and please note that this letter is valid as of today.
Additional Repayments. If you find yourself in a position where you are able to make additional, one-off contributions to your loan to help you pay this off faster, you will not be penalised and incur ANY fees for paying your loan out early! You can make one-off contributions through your Salt&Lime login, by calling us on 1300 702 202 to make a repayment over the phone, or by requesting your unique direct transfer details from us which you can make as many repayments to as you'd like!

The combination of salary education, completion of financial modules and additional repayments could save you hundreds over the life of your loan!

We would be more than happy to walk you through how you can make savings on your interest rate and overall interest paid! Please feel free to call us on 1300 702 202. We are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

Rated 5 out of 5 stars

Awesome company best deals

Awesome company best deals

15 March 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Tara!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 5 out of 5 stars

Very friendly and worked hard to make…

Very friendly and worked hard to make it able to approve my loan

20 February 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Brad!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 5 out of 5 stars

Excellent Service

Very easy to deal with and fixed a small date issue within 25 mins. Very easy and settlement went off without a hitch same day transfer.

8 February 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Scott!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 5 out of 5 stars

Quick, Easy, Great customer service

Quick, Easy, Pleasant to deal with.
I applied for debt consolidation loan and in was done within a week

19 January 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Alvin!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 5 out of 5 stars

Professional and well presented

Helpful organised got through things quickly professional great team of workers

25 January 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Alitha!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 5 out of 5 stars

Thank you for reviewing my situation…

Thank you for reviewing my situation with integrity.
Responding quickly and supporting the process so professionally.

Salt & Lime, you really have made it possible for my family and I to move forward in our lives.

This opportunity will create more income for my business and give me back my independence and freedom.

My business tag is:

Anticipate Articulate Adapt
Dare to Dream

Thank you, Salt & Lime, for making my Dreams come true!

I am excited to pick up my New Mg!

I definitely will be recommending your services.

18 January 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Michelle!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 5 out of 5 stars

They gave me a chance at helping me…

They gave me a chance at helping me towards a secure financial future.

10 January 2024
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Emily!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 5 out of 5 stars

Dealing with this company was a great…

Dealing with this company was a great experience they were able to help me get my car I dealt with shani and she was very quick with and prompt with all the things I needed so thank you

20 December 2023
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Henry!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Rated 1 out of 5 stars

Useless and money Hungry

Everyone here is rude and unprofessional. Good to deal with at the start but once you need to lower payments or delay payment they show just how money hungry they are. Interest rate are horrible and are very quick to put you in arrears. They also made Me secure my car to the loan. I have already reported to higher up for unsatisfactory service, without morals or caring. DO NOT RECOMMEND, DO NOT BOTHER WITH THIS COMPANY. Waste of time.

13 November 2022
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi there,

Thank you so much for taking the time to share your feedback with us. We are so sorry to hear you have recently not had a great experience with us!

Without knowing more, we are unable to assist you further. Unfortunately, we are not able to retrieve customer information through Trustpilot. We would love to speak to you further to understand where we went wrong.

Please feel free to call us on 1300 702 202, or email [email protected].

We hope to hear from you soon.

Rated 5 out of 5 stars

Was an excellent experience

Was an excellent experience, always trying to solve the problem not to create, promptly responding friendly and professional.2

3 November 2023
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Luciano!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Great customer service

Great customer service, the loans are tailored to your needs. Well organized and professional.

27 October 2023
Unprompted review
Salt&Lime logo

Reply from Salt&Lime

Hi Oscar!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Best experience

Salt & Lime were able to secure a loan for me efficiently (within a couple business days!), and have been able to answer any questions I have had promptly. Would highly recommend seeking the services of Salt & Lime, the experience has been seamless. Thank you!

14 October 2023
Salt&Lime logo

Reply from Salt&Lime

Hi Maria!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Thank you.

Rated 5 out of 5 stars

Very efficient highly recommend

Regular contact, non pushy, English speaking, fast processing, payment made on the same day as contract signed. A pleasure, will recommend to all. Very happy. I now have my dream car that would have been out of reach if not for Salt & Lime.

10 October 2023
Salt&Lime logo

Reply from Salt&Lime

Hi Kelly!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Thank you.

Rated 4 out of 5 stars

Quick and hassle free

Quick and hassle free. Walked me through the loan step by step.

6 October 2023
Salt&Lime logo

Reply from Salt&Lime

Hi Kristy!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

Thank you.

Rated 4 out of 5 stars

Very friendly

Very friendly, helpful and easy to talk with staff. They keep you constantly up to date about your application.

30 September 2023
Salt&Lime logo

Reply from Salt&Lime

Hi Brett!

Thank you so much for taking the time to share your feedback with us. We are so pleased to hear that we were able help you to your satisfaction.

We take feedback seriously and really appreciate you taking the time to provide it.

If we can be of any further assistance or support, please feel don't hesitate to reach out on 1300 702 202 or Live Chat via our website - we are available 9am-5pm Monday to Friday! Alternatively, you can reach us at [email protected].

We look forward to supporting you over the life of your loan!

Thank you.

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