Sigma Sports Reviews 44,544

Went from despair to euphoria -- my lovely carbon bike was sadly stolen, but the folks at Sigma helped me recover by fitting me with a long-term replacement! Neal was great finding the right pick for... See more

I was greeted by a friendly member of the shop team who listened to what I wanted, showed me what was in stock and offered me the alternative of purchasing products on line if the ones I preferred wer... See more

Brilliant service. I have been a long term customer of Sigma Sports. Always great service. I recently bought a bike from the Hampton Wick store and was super impressed with the service from the team,... See more

Fantastic Service & Shop I was advised and helped across two weeks by Neal at the Sigma store in Hampton Wick. He was very helpful in suggesting appropriate equipment for my new bike as well as... See more

Just bought a triathlon wetsuit from Sigma Sports Letchworth branch. Staff were great (esp Carolyn who has over 20 years experience selling wetsuits) - very good advice on fit & helping me choose bet... See more

The ordering process is easy. Orders are shipped as promised and, MOST IMPORTANT, with a reputable courier so they actually always arrive. Thank you Sigma!!! Goods are almost always as detailed and... See more

When I tried to place an order, their website jumped too quickly when I entered my credit card details, so I couldn't enter the CVC, and kept seeing the dreaded spinning circle. After several attempts... See more

Ordered on finance and got it signed off and delivered within days. A massive package with extra tools thrown in for free. I ordered from another bike provider initially and they were nothing but a ha... See more

Whole process very smooth - parcel arrived earlier than originally indicated at checkout. Royal mail tracking worked well and kept me informed. Products (Ortileb panniers and Trek helmet) both arrived... See more

From start to finish, a wonderful customer experience. I made a mistake and ordered to the wrong store, so I messaged the WhatsApp chat service and it was re-routed with no bother at all. Once it arr... See more

When buying a "high end" bicycle, the experience is part of the package. Max listened to my questions and queries, and drew up various options for the customisations. He also arranged for the joke t... See more

Great range of products at competitive prices. Always helpful and knowledgable staff available in store and on line. Sales and workshop familiarity with “high end” and latest bikes, components, access... See more

Have been helped out by Will twice now on clothing and accessory purchases from the Hampton wick store. He’s extremely knowledgable, advises on alternatives rather than selling a specific br... See more

Dealing with hip flexor and saddle sores after losing saddle height from a Girona trip (doh!), decided to go full monty in terms of fitting bike to my less than perfect body!! Salvo took a pragmat... See more

I ordered on-line and quickly received a replacement Rock Shox Reverb dropper post. Unfortunately the bar clamp is missing. So just be super careful when ordering sale items. May be they are returned... See more

Recently bought a new bike from Sigma Sports in Hampton Wick and had a great experience. Neal was incredibly helpful from start to finish — he took the time to help me decide which bike was right fo... See more

Salvo really helped me get a proper bike fit for a future iron-distance triathlon - and he also went the extra mile helping me sort a situation with my bike. All the staff I've dealt with at Sigma hav... See more

Parking available onsite. Very friendly and helpful staff. Caroline advised us two novice triathletes on sizing and fitting of wetsuits. Careful instruction was given on putting on and removing the w... See more

Great service from Will at the Oakham branch. From the initial bike fit to the handover of the bike was very easy. The whole process was professional with Great knowledge and communications throughout... See more

Great customer service. I’ve recently purchased an SL8 and had a number of requested to change a few stock items to better suit my needs. Joe and the customer services team could not have been more he... See more

Overall the customer service is good and relaxed unfortunately the items in their are way overpriced! Your definitely paying for the name not the quality!! I paid £113 for a named bib shorts and my go... See more

Appalling, absolutely truly awful level of service. Strongly advise nobody to buy from these people as the goods simply don’t turn up and all you get is flimsy excuses such as the weather etc. Updated... See more

Dropped in asking if my son’s bike could be repaired… not expecting to solve the problem there and then but Ryan, and in particular Eddy were absolutely amazing and solved 2 big problems there and the... See more

I came in looking to buy a new pair of mtb shoes and return a pair bought online that were uncomfortable. With many size options and comfort being important, Nick was really good at patiently helping... See more

I went for a bike fitting because I bought a new bike. With hindsight I should have done the fitting first as I bought a bike with handlebars too wide and a stem that is not high enough for me. Salvat... See more

I purchased a bike at the Hampton wick stock and couldnt have asked for more. They get your size dialed in and then allow you to check various bikes to find the one that suits, offering some really us... See more

The attention detail on a high end bike was lacking. Being informed one option was to use a sharpie pen as the white foam backing of the handlebar tape was on show. Wasn't impressed that the carbon sa... See more

Andrew is personable and professional. He explains enough of the dark art of bike-fitting without blinding you with complications. He listened and gave advice that seems to make perfect sense. I went... See more

Reasonably easy to book a bike fit, just took a crazy amount of time. But the important thing once the elusive day arrived was the process and the way it was delivered by Andrew Shore, this is what se... See more

Been waiting for new 105 with 165mm cranks to complete my Enigma build. Absolutely fantastic advice & help from Jonathan Unsworth & 1st class job from the mechanics. Bike is a dream specked out with g... See more

Every time, whether by phone, e or in person a first class service and standards from everyone. Dropped off my crashed bike on Monday for booked repair on Thursday. No chasing Sigma, but still my bi... See more

At 5'1", I am not the easiest rider to fit, but Salvo has embraced the challenge with passion and an exceptional level of thoughtfulness. He has taken the time to understand how I ride and what cy... See more

Friendly, efficient mechanics got a walk-in job late in the day done quickly and had good tips for useful kit in the future. Unseized a rear thru-axle so a flat could be repaired, and tightened a loo... See more

Sigma are consistently on point. Competitive prices. Speedy delivery. Nos hassle returns. If there is a product issue, they find a solution efficiently. My go to company for all my cycling purchases.... See more

Really great service from the sales team Ben and Jonathan at Hampton Wick. I needed help replacing my partner’s bike at very short notice. Fortunately one of the right size was in stock. Bike was orde... See more

I just bought my new bike from Sigma Sports in Hampton Wick. Hugo did a fabulous job, right from the first consultation and sizing, advising on components and set up, even to the handover. He was cl... See more

I had a great experience with Hugo at Sigma Sports while buying my new triathlon bike. He was incredibly knowledgeable, friendly, and genuinely invested in helping me find the right setup. He took t... See more

Salvo was excellent from start to finish. His expertise and attention to detail made a huge difference, he identified areas for improvement that hadn’t been picked up in previous fits. As a result, I’... See more

I wanted a new saddle to reduce the pressure on my prostate. Salvatore did a fantastic job of explaining all of the subtle adjustments that contribute to saddle comfort and performance. He then talked... See more

Graeme kindly helped show the various options based upon my requirements, dealing with my tweaks to requests over the space of a few weeks. Due to my schedule I didn't finish the sales process wit... See more

Salvatore listened, asked plenty of questions and then explained all of the tweaks that he was making or trying - checking that I was ok with it all. He also explained how to set up another bike if I... See more